Tasks
- Responsibility for all investment, improvement, site, and transformation projects
- Establishment and further development of the local PMO in collaboration with plant management
- Management of the local project portfolio, including prioritization, pipeline management, and status reporting
- Global reporting on investments, improvement projects, and savings
- Implementation and maintenance of a standardized project management framework for all areas within the plant
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YOUR RESPONSIBILITIES
- Define and implement project management standards, tools, and governance models at PALFINGER Sales & Service
- Develop and continuously improve project management frameworks, processes, templates, and guidelines
- Act as PMO expert, providing guidance, coaching, and operational support to Project Managers and teams
- Design and deliver internal PM training sessions, workshops, and knowledge-sharing initiatives
- Drive PMO governance, performance tracking, and continuous improvement across projects and practices
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WAS DICH ERWARTET
- Steuerung der Entwicklung und Einführung der PALFINGER CRM-Lösung von der Initiierungs- bis hin zur Umsetzungsphase, einschließlich der Sicherstellung der zeitgerechten Lieferung und Ausrichtung an den Unternehmenszielen
- Unterstützung bei bereichsübergreifenden Projekten, die sich auf kundenorientierte Prozesse konzentrieren
- Zusammenarbeit mit funktionsübergreifenden Teams wie Vertrieb, Service, Marketing und IT für die Definition von Projektumfang, Zielen und deren Ergebnisse
- Überwachung der Implementierung und Integration des CRM-Systems, zur Sicherstellung eines nahtlosen Betriebs und der Benutzerakzeptanz
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My Best Health
- Planung, Steuerung und Umsetzung von bereichsübergreifenden Projekten im Vertriebs- und Operationsumfeld
- Mitwirkung beim Ausbau langfristiger Kundenbeziehungen sowie Erstellung individueller Kundenangebote und Durchführung von Vertriebspräsentationen
- Analyse bestehender Prozesse und Identifikation von Optimierungspotenzialen
- Einführung neuer Tools, Systeme oder Workflows (z. B. CRM, ERP, Reportingstrukturen)
- Unterstützung bei Produkteinführungen, Go-to-Market-Projekten und neuen Vertriebskanälen
- Koordination interner Stakeholder sowie externer Partner und Dienstleister
- Erstellung von Projektplänen, Timelines, Budgets und Reportings
- Monitoring von KPIs sowie Erfolgsmessung von Maßnahmen
- Sicherstellung reibungsloser Übergaben in den operativen Betrieb
- Unterstützung des Managements bei strategischen Initiativen und Entscheidungsgrundlagen
- Aktive Mitgestaltung einer effizienten und skalierbaren Organisationsstruktur
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Aufgaben
- Verantwortung für sämtliche Investitions-, Verbesserungs-, Standort- und Transformationsprojekte
- Aufbau und Weiterentwicklung des lokalen PMO gemeinsam mit der Werksleitung
- Steuerung des lokalen Projektportfolios inkl. Priorisierung, Pipeline-Management und Status-Reporting
- Globale Berichterstattung zu Investitionen, Verbesserungsprojekten und Savings
- Einführung und Pflege eines einheitlichen Projektmanagement-Rahmens für alle Bereiche im Werk
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WAS SIE ERWARTET
- Initiieren, Leiten und Steuern globaler Projekte im Bereich spezieller Hebelösungen – von Projektstart bis zur erfolgreichen Umsetzung
- Planung, Zuweisung und Überwachung von Zeit, Budget und Ressourcen innerhalb des verantwortlichen Bereichs
- Vorantreiben funktionsübergreifender Standard- und Konfigurationsprojekte sowie kundenspezifischer Projekte und Sicherstellung der Abstimmung zwischen internationalen Teams
- Kontinuierliche Überwachung und Steuerung des Projektfortschritts, um die Einhaltung von KPIs und Qualitätszielen sicherzustellen
- Aufbau starker Stakeholder-Beziehungen und klare Kommunikation strategischer Ziele
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Vollzeit | Teilzeit
Salzburg, Sankt Johann im Pongau
20.07.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- Leadership and development of the Database & eurofunk Business Intelligence team
- Responsibility for resources, budget, priorities, and operational stability
- Further development of database, BI, interface, and data architecture solutions
- Coordination with clients, management, business units, and external partners
- Ensuring quality, availability, performance, and sustainable decisions
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YOUR RESPONSIBILITIES
- Disciplinary leadership and development of team member
- Implementation of operations requirements within the framework of PALFINGER release cycles with your team in close coordination with the Process and Data Organization (PDO)
- Optimization of internal and cross-departmental processes and structures in collaboration with other departments and the Palfinger Process and Data Organization (PDO)
- Coordination and collaboration with external service providers including budget monitoring and governance
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RESPONSIBILITIES
- Advanced undergraduate student, postgraduate student or recent graduate (Bachelor/Master degree).
- Fluent in English, both written and spoken.
- Strong project management and planning competencies
- Great communication skills are required to communicate insights to various levels in the organization; as well as the ability to deliver presentations
- Must be able to effectively interact with peers, sales management and senior management.
- Attention to detail, process driven and structured
- Strong hands-on mentality
- Excellent MS Office-Skills (Word, Excel, Power Point & Google Documents)
- Quick learner, self-motivated and able to work independently
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YOUR RESPONSIBILITIES
• Define, document, and continuously improve engineering data structures, processes, and data models in systems such as Teamcenter and SAP S/4HANA• Establish and maintain data-governance standards for data creation, changes, phase-out, quality, and usage• Monitor engineering-data quality, lead enrichment and cleansing initiatives, and develop KPIs and reporting mechanisms.• Support data migration, conversion, and system implementations or upgrades while ensuring data consistency and integrity across platforms.• Collaborate with cross-functional stakeholders, build a network of product-data experts, and provide training and coaching to promote best practices
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- End-to-end technical responsibility for complex, partially geographically redundant IT system projects
- Development of viable architectural and solution concepts with a focus on the big picture
- Primary technical point of contact for clients, project management, business units, and partners
- Analysis and refinement of business and technical requirements
- Ensuring high availability, performance, security, and cost-effectiveness of solutions
- Management of technical risks and changes, as well as functional coordination of implementation partners
- Facilitation of technical workshops and support for rollouts both domestically and internationally
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YOUR RESPONSIBILITIES
- Design and maintain process and training documentation in accordance with BPMN 2.0 using Signavio, and conduct related process trainings
- Drive the continuous improvement, global rollout, and operational support of the Engineering Change Management process
- Define and implement requirement specifications for process optimizations
- Contribute to the development of the global process landscape and support process integrations and system implementations, including SAP and Teamcenter rollouts
- Manage and coordinate process optimization projects and maintain a global network of product line, regional, and local process experts in collaboration with internal and external partners.
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In your career, let’s prove what’s possible.
- Lead the development, documentation, and continuous improvement of standardized operational processes, policies, work instructions, and control methods across key business functions.
- Identify, prioritize, and execute high-impact continuous improvement initiatives using Lean, Six Sigma, Kaizen, DMAIC, and value stream mapping methodologies.
- Champion a culture of continuous improvement across the Salzburg site by driving measurable gains in quality, cycle time, productivity, and cost.
- Partner with engineering and operations teams to embed Design for Quality (DFQ), Design for Manufacturability and Assembly (DFMA), and process discipline into product development and new product introduction (NPI) activities.
- Drive the development and standardization of engineering and operational review practices, including stage-gate rigor, process controls, tolerance analysis, and verification approaches where applicable.
- Lead cross-functional problem-solving efforts to address systemic process issues, eliminate waste, and improve overall business performance.
- Establish and strengthen structured change management practices to ensure process and design changes are evaluated, communicated, and implemented effectively.
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YOUR RESPONSIBILITIES
- Analyze customer requirements and business processes to design tailored ERP solutions using Infor LN and other standard/custom components
- Provide end-user support and incident management, including troubleshooting, help desk activities, and proactive issue resolution
- Collaborate cross-functionally with internal teams and external partners to test, implement, and document logistics processes and system enhancements
- Lead small projects or tasks independently, helping define new business needs and coordinating with stakeholders to ensure successful delivery
- Train clients and share knowledge internally, staying updated on software enhancements and continuously improving support processes and team capabilities
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Tasks
- Responsibility for the further development of our quality and food safety management system
- Identification of improvement potential and implementation of corrective and improvement measures, including ensuring their effectiveness
- Responsibility for external audits and certifications
- Conducting internal audits as well as supplier audits
- Conducting training sessions
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YOUR RESPONSIBILITIES
- Analyze customer requirements, review specifications and assess technical feasibility
- Act as interface between Engineering/R&D, Sales and Production and translate customer needs into technical specifications
- Support projects from inquiry to implementation and assist in preparing technical proposals and quotations
- Create and maintain relevant technical documentation for projects and internal handovers
- Provide technical support and act as point of contact for customers
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- Consult and support business processes with focus on SAP EWM, SAP MM (Purchasing), and SAP TM
- Design, document, implement/customize, and optimize logistics processes in alignment with the Process & Data Organization
- Participate in and contribute to specification workshops for new business requirements
- Coordinate and collaborate with external implementation partners, acting as an interface between PALFINGER and external teams
- Independently manage tasks such as leading work packages or (part) project leadership, including preparation and reporting of workshops and project meetings, as well as handling incidents in assigned modules
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YOUR RESPONSIBILITIES:
- Develop training strategy, concept (approach, methodology, tools, training process) for implementing network of business processes in the functional organizations in course of the SAP S/4HANA transformation program
- Define enablement and change management principles and strategy
- Define training tools and systems and their setup for the proper planning and execution of the trainings
- Coordinate the development, sequencing and execution of the trainings in close collaboration with ICT and the Process and Data Organization
- Build network and facilitate collaboration among stakeholders of training and enablement within the project and in the local organizations (Train the Trainer)
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Your Responsibilities:
- Define, continuously refine, and execute PALFINGER’s AI strategy across all three pillars
- Act as the central engine, facilitator and orchestrator of all AI activities across functions and regions with clear interfaces to all major stakeholder and functional AI champions
- Establish and enforce a clear governance for AI tools and use cases by implementing a structured funnel process and managing requirements of the PALFINGER AI platform
- Proactively identify high-value AI opportunities across the organization and guide/advise functions in identifying, shaping, assessing and implementing AI use case; deliver positive and high-impact AI business cases with the functions
- Build a strong AI culture across PALFINGER and drive the creation and evolution of a external partner network
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WAS DICH AUSMACHT:
- Abgeschlossene kaufmännische oder technische Ausbildung (z.B. Matura, HAK, HTL) oder vergleichbare Qualifikation.
- Erste Erfahrung im Projekt- und Office-Management ist von Vorteil. Motivierte Berufseinsteigende sind jedoch willkommen.
- Organisationstalent mit strukturierter, selbständiger Arbeitsweise und sicherer Umgang mit MS Office (Excel, Power Point).
- Kommunikationsstärke im Umgang mit diversen Stakeholder (intern & extern).
- Gute Deutschkenntnisse. Gute Englischkenntnisse von Vorteil.
- Hohe Reisebereitschaft zu Stores österreichweit und Führerschein Klasse B von Vorteil.
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Wir möchten die Welt bewegen
- Du bist die zentrale Schnittstelle im Headquarter und stellst sicher, dass IT-Projekte und Pilotinitiativen international reibungslos umgesetzt werden
- Du übernimmst die Steuerung und behältst den Überblick – als Koordinator:in, nicht als Entwickler:in
- Du planst Meilensteine, koordinierst die Zusammenarbeit zwischen den verschiedenen Abteilungen und sorgst dafür, dass Aufgaben termingerecht abgeschlossen werden
- Du erstellst klare, zielgruppengerechte Reports und bereitest Entscheidungsgrundlagen für das Management auf
- Du stellst die Einhaltung von Sicherheitsrichtlinien und Qualitätsstandards sicher
- Du bist Ansprechperson für IT-Sicherheitsthemen und trägst zur kontinuierlichen Verbesserung von Prozessen, Vorlagen und Best Practices bei
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Wir möchten die Welt bewegen
- Leitung und Weiterentwicklung unserer Bauabteilung
- Gesamtverantwortung für die erfolgreiche Umsetzung unserer Bauprojekte
- Verhandlungen mit externen Partnern
- Steuerung von Ressourcen, Budgets, Terminen und Qualitätsstandards
- Sparringspartner:in der Geschäftsführung bei strategischen und operativen Bauthemen
- Förderung einer bereichsübergreifenden Zusammenarbeit und eines reibungslosen Informationsflusses
- Optimierung bestehender Abläufe sowie Entwicklung neuer Standards zur Effizienzsteigerung
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What awaits you?
- As an intern in the team, you will work with internal colleagues and external service providers to facilitate and further enhance the quality of our Sales Operations support offerings to Retail Partners. This will also include the establishment of innovative support solutions, such as the use of AI.
- In your job, you will be involved in analytical reporting activities to identify trends in the queries that are received from Retail Partners.
- As an interface to the wider Sales Operations team, you will be involved in ensuring a smooth and efficient flow of information.
- Your job will include the creation and continuous monitoring of vital knowledge content for our Support Centre in alignment with SMEs.
- You will be performing research in central ordering systems to extract relevant information for the resolution of Retail Partner queries.
- You will be in an interfacing position toward our IT colleagues to address technical issues and to collaborate on their enhancement.
- Creating presentations for internal and external stakeholders will also be part of your role.
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Fast Facts
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Expertise: HubSpot CRM Admin, first level user support, marketing & sales automation, digital transformation, digital marketing tools -
Location: Salzburg, Austria - Full-time: 40h/week
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Level: Professional (3-6 years experience)
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In your career, let’s prove what’s possible.
- Define and execute global product support strategies aligned with business goals and product roadmaps
- Ensure readiness for product launches, including service capability, documentation, and training
- Drive standardization of support processes across regions to ensure consistent customer experience
- Lead support activities across the full product lifecycle: installation, ramp, high-volume manufacturing, upgrades, and end-of-life management
- Ensure procedures, best-known methods (BKMs), and documentation meet product performance and serviceability requirements
- Partner with product engineering to influence design improvements based on field feedback
- Own and drive resolution of complex, cross-functional technical issues impacting product performance, yield, or reliability
- Establish structured escalation processes and ensure timely closure of high-impact issues
- Lead root cause analysis and corrective action (RCCA) processes across global teams
- Act as the global escalation point for customer issues, ensuring clear communication and rapid response
- Partner with field service teams to improve installation quality, uptime, and service efficiency
- Monitor customer feedback and field performance data to identify systemic issues and improvement opportunities
- Work closely with product engineering, manufacturing, supply chain, and quality teams to drive product improvements
- Support new product introduction (NPI) by ensuring support readiness and smooth transition from development to production
- Align with supply chain and factory teams to resolve product-related shortages, defects, and performance gaps
- Define and track KPIs such as tool uptime, MTBF, field failure rates, response time, and customer satisfaction
- Analyze global product performance data to identify trends and drive proactive improvements
- Provide regular updates and insights to senior leadership
- Drive continuous improvement initiatives focused on reliability, serviceability, and cost reduction
- Implement structured methodologies (e.g., Lean, Six Sigma, DFx) to improve product and support processes
- Standardize troubleshooting methodologies and knowledge management systems across regions
- Lead and develop a global team of product support engineers and specialists
- Establish clear roles, responsibilities, and performance expectations
- Foster a culture of accountability, customer focus, and technical excellence
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