YOUR RESPONSIBILITIES
- Define, document, and continuously improve business processes and Palfinger Development Process (PDP) architecture, ensuring standardization and compliance across all process guidelines
- Take ownership of assigned data objects—including structure, creation, modification, and deletion—and ensure data accuracy, consistency, and KPI performance
- Evaluate, prioritize, and document Requests for Change (RFC), manage release activities, and support process testing, training, and roll‑outs
- Monitor and report process and data KPIs, identify improvement opportunities, and lead initiatives for efficiency and harmonization
- Support Process Owners and Managers, coordinate data experts, and lead data cleansing or improvement projects while fostering knowledge transfer across teams
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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YOUR RESPONSIBILITIES
- Support of and close cooperation with selected customers, partners and international Palfinger Marine entities
- Analysis of inquiries, preparation of quotations and technical and commercial clarifications
- Close cooperation with Palfinger internal departments, like Design, Application Engineering, Project Management, Production, After Sales and more
- Special focus on offshore wind business
- Further development and optimisation of Sales tools and processes
- Visit of international customers and exhibitions
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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YOUR RESPONSIBILITIES
- Manage the international CPQ rollout across product lines, regions, and distributors, including supporting distributors in integrating the system into their processes and deploying it to their sales partners
- Ensure CPQ features are available throughout the entire sales structure
- Plan and conduct training sessions, workshops, and webinars for internal and external users
- Maintain ongoing communication with users to gather and relay feedback, while closely collaborating with the Product Owner and regional sales organizations to drive continuous tool improvement
- Develop rollout plans, coordinate schedules and resources, and monitor progress to provide timely updates to management
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Your Responsibilities
- Rapidly grow market share in system gastronomy (Germany)
- Identify and acquire new customers with a ‘hunter’ mindset
- Develop customized concepts in collaboration with internal teams
- Conduct market and competitor analyses to spot growth opportunities
- Create and execute strategic account plans
- Lead contract negotiations and secure framework agreements
- Represent NovaTaste at trade fairs, industry events, and customer workshops
- Participate in regular team meetings in Germany and Salzburg
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Your responsibilities
- Conduct global service assignments and on-site commissioning of marine equipment
- Lead factory acceptance tests and train service technicians
- Provide first-level technical support to end customers and service partners
- Analyze and resolve technical issues, preparing repair and solution proposals
- Collaborate on technical reports and implementation of improvement measures
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YOUR RESPONSIBILITIES
- Act as the main contact for retrofit and modification requests from customers, dealers and service partners
- Translate customer needs into clear technical solutions in close cooperation with design teams
- Develop and prepare retrofit and modification offers, including service kits
- Manage projects from initial inquiry through successful completion
- Build in-depth knowledge of PALFINGER marine and wind cranes to create effective solutions
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YOUR RESPONSIBILITIES
- Develop and implement global and local marketing communication concepts and campaigns in close collaboration with the Brand & Marketing Communication team
- Lead the creation of engaging content across digital, social media, print, and events to promote brand and product visibility
- Translate and activate global product and solution campaigns for regional markets, supporting lead generation and sales
- Support local sales, service teams, and dealer networks in executing marketing initiatives and campaigns
- Manage agency and third-party collaboration to ensure high-quality, customer-centric communication
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YOUR RESPONSIBILITIES
- Support the definition of the BPM KPIs as well as the improvement of the BPM Framework, Process Modelling Notation and the Business Process Management Guide
- Further develop and the improve Business Process Architecture and support Process Owners and Senior Process and Data Manager in definition and documentation of the architecture of the process area
- Design, model and document business processes (BPMN 2.0) with special focus on the business process templates. Review and approve business processes against defined quality criteria to drive the cross-functional harmonization of business process documentation across the Process Landscape
- Provide consultancy to the Process and Data Organization in process architecture development and modelling, facilitate collaboration among BPM stakeholders to promote harmonized BPM practices and knowledge sharing including BPM trainings and development of training materials
- Perform administration and improvement of the BPM System (SAP Signavio) including the management of SAP Signavio dictionary, licenses, users and access rights
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YOUR RESPONSIBILITIES
- Support in the further development and implementation of the corporate strategy as well as in important strategic projects
- Support with ongoing international M&A projects (e.g. company valuation, due diligence)
- Independent implementation of strategic analyses, especially market and company analyses
- Independent preparation and follow-up of management workshops
- Work in close collaboration with various functions (Legal, HR, Finance, Sales, etc.)
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YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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YOUR RESPONSIBILITIES
- Analyze financial and operational performance of business areas – with a focus on ICT and Process & Data Management – to identify improvement opportunities
- Act as a strategic partner to functional managers, supporting business development, decision-making, and performance monitoring
- Lead efficiency and process improvement projects, develop standards, and design optimized cost allocation systems that add measurable value
- Develop, implement, and harmonize controlling standards to ensure consistency across the group
- Coordinate key financial processes such as budgeting, target setting, and monthly closing, while driving performance improvement initiatives in collaboration with Service and After Sales teams
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Your Responsibilities
- Manage Documentation: Create, collect, and maintain technical datasheets, drawings, and manuals; ensure proper upload to internal databases.
- Support Sales & Projects: Analyze customer requirements and provide documentation support across departments.
- Coordinate Certification: Maintain and renew product type approvals; apply for new certifications for upcoming products.
- Act as Key Contact: Liaise with Notified Bodies, Class Societies, and Authorities for certification processes.
- Ensure Compliance: Monitor regulations and standards (IMO SOLAS, ISO, DNV, Marine Equipment Directive) and share expertise internally.
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