YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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YOUR RESPONSIBILITIES
- Maintain and ensure compliance with certification processes (ISO 9001, ISO 14001, ISO 45001, ISO 50001) across all Palfinger entities
- Conduct internal audits and assess the effectiveness of the Global PALFINGER Management System (GPMS)
- Develop audit programs, plans, schedules, and checklists based on risk assessments and strategic priorities
- Continuously improve QHSE policies and standards and assist local entities in their implementation
- Oversee corrective and preventive actions for compliance and support the implementation of global "Quality Leader" strategies and quality targets
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YOUR RESPONSIBILITIES
- Manage the international CPQ rollout across product lines, regions, and distributors, including supporting distributors in integrating the system into their processes and deploying it to their sales partners
- Ensure CPQ features are available throughout the entire sales structure
- Plan and conduct training sessions, workshops, and webinars for internal and external users
- Maintain ongoing communication with users to gather and relay feedback, while closely collaborating with the Product Owner and regional sales organizations to drive continuous tool improvement
- Develop rollout plans, coordinate schedules and resources, and monitor progress to provide timely updates to management
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Your responsibilities
- : Build and manage the ICT PMO, define project management standards, and ensure governance, compliance, and reporting.
- Reporting & Transparency: Prepare management reports, dashboards, and decision materials; organize ICT portfolio meetings.
- Stakeholder Management: Serve as the central interface between Business, IT, Management, and partners; collaborate with project managers and functional leads.
- Continuous Improvement: Develop best practices, enhance PM tools and methodologies, and support transformation and change initiatives.
- Portfolio Oversight: Drive transparency and alignment across projects, ensuring consistent standards and effective decision-making.
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Fast Facts
- Knowledge: EC61131-3 programming and runtime systems, industrial network communication (e.g.PROFINET, EtherNet/IP, OPC UA), industrial automation, edge computing
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Focus: IEC61131-3 programming environment, IT/OT convergence, container architectures -
Location: Salzburg (on-site) - Level: Professional (automation experience required)
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YOUR RESPONSIBILITIES
- Perform quality control and product certification of supplier components, ensuring full compliance with technical and quality requirements, and support supplier audits and development activities in close cooperation with Global Supplier Quality Management
- Define, monitor, and report supplier quality KPIs, actively driving corrective and preventive actions to ensure sustainable continuous improvement
- Build and maintain strong, collaborative supplier relationships, leading joint improvement initiatives, including root cause analysis and structured problem-solving methodologies
- Contribute to the optimization and harmonization of quality management standards and processes across the organization
- Actively participate in optimization and transformation projects to support business growth, efficiency, and operational excellence
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YOUR RESPONSIBILITIES
- Lead and manage projects, ensuring timely delivery of agreed objectives and results
- Drive continuous development and rollout of standardized process templates across the group
- Oversee release management, including implementation of RFCs, testing, and hypercare
- Coordinate technical implementations with internal and external partners (e.g., SAP S/4 HANA)
- Organize and ensure 3rd level support, including SLA management for 2nd level services
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YOUR RESPONSIBILITIES
- Analyze financial and operational performance of business areas – with a focus on ICT and Process & Data Management – to identify improvement opportunities
- Act as a strategic partner to functional managers, supporting business development, decision-making, and performance monitoring
- Lead efficiency and process improvement projects, develop standards, and design optimized cost allocation systems that add measurable value
- Develop, implement, and harmonize controlling standards to ensure consistency across the group
- Coordinate key financial processes such as budgeting, target setting, and monthly closing, while driving performance improvement initiatives in collaboration with Service and After Sales teams
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