YOUR RESPONSIBILITIES
- Manage ERP rollout projects and sub-projects, including work packages and change implementations
- Organize, prepare, and follow up on project meetings and workshops
- Coordinate cross-functional teams and external partners for project execution
- Oversee ERP support coordination, handling 2nd and 3rd level support for INFOR LN Financials
- Ensure timely resolution of support requests from EMEA and APAC regions
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YOUR RESPONSIBILITIES
- Lead and manage projects, ensuring timely delivery of agreed objectives and results
- Drive continuous development and rollout of standardized process templates across the group
- Oversee release management, including implementation of RFCs, testing, and hypercare
- Coordinate technical implementations with internal and external partners (e.g., SAP S/4 HANA)
- Organize and ensure 3rd level support, including SLA management for 2nd level services
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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- Consult and support business processes with focus on SAP EWM, SAP MM (Purchasing), and SAP TM
- Design, document, implement/customize, and optimize logistics processes in alignment with the Process & Data Organization
- Participate in and contribute to specification workshops for new business requirements
- Coordinate and collaborate with external implementation partners, acting as an interface between PALFINGER and external teams
- Independently manage tasks such as leading work packages or (part) project leadership, including preparation and reporting of workshops and project meetings, as well as handling incidents in assigned modules
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YOUR RESPONSIBILITIES
- Provide business process consulting with a focus on SAP SD and CS / S4 Service modules
- Design, document, customize, and optimize logistics processes in alignment with the Process & Data Organization
- Participate in requirement and specification workshops for new business demands
- Coordinate and collaborate with external implementation partners as an interface to internal teams
- Independently manage work packages or (sub-)projects, including preparation and reporting of workshops and meetings
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YOUR RESPONSIBILITIES
- Design, implement, and optimize driver-based planning models across Regions, Functions and Productlines
- Lead the design and optimization of enterprise planning and forecasting models with a strong focus on automatization, governance and data quality
- Translate business drivers into actionable data models within annual budgets, rolling forecasts and strategic planning
- Partner with Data Analytics teams to ensure seamless data integration from ERP and data warehouse systems and govern Planning & Consolidation metadata, hierarchies, and business rules
- Collaborate with senior stakeholders and provide decision-support analytics, scenario modeling, and variance analysis to actively further shape our Planning & Consolidation strategy
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YOUR RESPONSIBILITIES
- Define, document, and continuously improve business processes and Palfinger Development Process (PDP) architecture, ensuring standardization and compliance across all process guidelines
- Take ownership of assigned data objects—including structure, creation, modification, and deletion—and ensure data accuracy, consistency, and KPI performance
- Evaluate, prioritize, and document Requests for Change (RFC), manage release activities, and support process testing, training, and roll‑outs
- Monitor and report process and data KPIs, identify improvement opportunities, and lead initiatives for efficiency and harmonization
- Support Process Owners and Managers, coordinate data experts, and lead data cleansing or improvement projects while fostering knowledge transfer across teams
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YOUR RESPONSIBILITIES
- Support the definition of the BPM KPIs as well as the improvement of the BPM Framework, Process Modelling Notation and the Business Process Management Guide
- Further develop and the improve Business Process Architecture and support Process Owners and Senior Process and Data Manager in definition and documentation of the architecture of the process area
- Design, model and document business processes (BPMN 2.0) with special focus on the business process templates. Review and approve business processes against defined quality criteria to drive the cross-functional harmonization of business process documentation across the Process Landscape
- Provide consultancy to the Process and Data Organization in process architecture development and modelling, facilitate collaboration among BPM stakeholders to promote harmonized BPM practices and knowledge sharing including BPM trainings and development of training materials
- Perform administration and improvement of the BPM System (SAP Signavio) including the management of SAP Signavio dictionary, licenses, users and access rights
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Your responsibilities:
- Responsible for the coordination of the hydraulic engineering discipline group for R&D projects on davits in the marine industry.
- Technical support of hydraulic discipline engineers, optimizing technical department processes, considering customer requirements, and international standards and regulations.
- Set up standards for main hydraulic system design and support their development, ensuring compliance with system requirements derived from relevant standards and regulations, such as functional safety.
- Support the development of cost efficient and modularized subsystems, in cooperation with the responsible partners.
- Cooperate with the hydraulic discipline engineers to ensure assigned projects meet customer and company’s objectives.
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Your responsibilities
- Implementation and rollout of a worldwide used PLM solution
- Supporting the analysis of requirements from different stakeholders
- Second and third level support
- Documentation and know-how transfer to the key users
- Supporting data cleanup and migration from legacy systems
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Ihre Aufgaben:
- Kompetente, freundliche und verlässliche Beratung von Kundinnen und Kunden bei allgemeinen PKW-Mautanfragen sowie bei der Bearbeitung von Beschwerden zu Ersatzmautforderungen bei Fahrzeugen unter 3,5t (PKW)
- Die Kundenkommunikation erfolgt sowohl schriftlich als auch telefonisch, anlassbezogen auch vor Ort am Bürostandort
- Sie arbeiten am Computer mit den aktuellen Office-Programmen und pflegen die Kundendaten in unserem CRM-System
- Schnittstellenübergreifende Zusammenarbeit mit anderen Abteilungen innerhalb der ASFINAG
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Allgemeines:
- Abgeschlossenes betriebswirtschaftliches Studium oder eine vergleichbare Ausbildung mit steuerlichem Hintergrund
- Sicherer Umgang mit den gängigen Anwendungen des MS-Office-Pakets
- Analytisches Denken sowie eine selbständige und verantwortungsbewusste Arbeitsweise mit einem hohen Maß an Verschwiegenheit
- Offene und kommunikative Persönlichkeit
- Gute Deutsch- und Englischkenntnisse in Wort und Schrift; weitere Fremdsprachen (z. B. italienisch, kroatisch oder ungarisch) von Vorteil
- Freude am Reisen und der Zusammenarbeit mit internationalen Teams
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YOUR RESPONSIBILITIES
- Implement, develop, and optimize master data management systems with a focus on data governance and process standardization
- Define and maintain data standards and policies to ensure consistency and alignment across all business areas
- Monitor and improve data quality through routine audits, cleansing activities, and compliance checks
- Collaborate with cross-functional teams to enhance data-driven processes and support system integrations (ERP/CRM)
- Maintain comprehensive documentation, training, and user support to promote best practices in data management
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