RESPONSIBILITIES
- 7+ years of experience in FMCG industry and/or Technology, with at least 3 years focused on digital transformation in sales and distribution managing high performing teams
- Bachelor/Master degree from University, Technical University (FH Schule) or college in Business, Information Technology, or related field.
- Excellent command of English (written and spoken), German is a plus
- Track record implementing CRM, sales force automation, and/or Distribution Management platforms in FMCG environments
- Strong project management and stakeholder engagement skills
- Solid understanding of retail execution, distributor management, trade marketing, and field sales dynamics
- Entrepreneurial in solving problems and focused on delivering results
- Strong communicator with the ability to simplify complex concepts and strong selling skills to influence various stakeholders
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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Your responsibilities
- Lead and manage the Service deliverables of Palfinger's product developments across all product lines, ensuring alignment with with product development and customer project processes.
- Establish and drive a strong PMO structure to enhance transparency, efficiency, and project success in service-related initiatives.
- Support Product Managers in improving products, integrating customer feedback, and developing new service features.
- Oversee global rollout of service products and tools, ensuring market readiness through collaboration with regional teams.
- Build a global Market Manager Network (Sales Ambassadors) within PALFINGERs Sales&Service Organization to strenghten After Sales Products and support their rollout proces.
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YOUR RESPONSIBILITIES
- Drive solution-oriented sales to key account customers across the EMEA region
- Conduct market analysis and define strategic targets
- Support and collaborate with local dealers to ensure customer satisfaction
- Work closely with internal stakeholders at both EMEA and corporate level
- Provide support in handling customer claims and ensuring timely resolution
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RESPONSIBILITIES
- University degree in Business Management, Project Management, Economics, or equivalent field experience
- Excellent command of English, German preferred. Other languages are advantageous, but not required
- Strong, sociable presence with excellent communication skills across cultures
- Proven knowledge and network in the QSR, Fast Casual, and Coffee-Tea-Bistro industry
- Skilled in PowerPoint and Excel for impactful presentations and analysis
- Motivated to win new business and open to frequent travel
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RESPONSIBILITIES
- Master’s or bachelor’s degree in a relevant field, such as product management, UX design, software engineering, computer science or some years of practical experience in this field.
- Solid track record as a Product Manager, ideally in a B2B or B2E environment.
- Experience in Service Design or UX Design is a strong plus.
- Fluent in English, German is a plus
- Effective communicator, explaining complex concepts to non-technical stakeholders, motivating change, and fostering collaboration across diverse teams.
- Proactive, take ownership, and embrace collaboration with partners across disciplines to deliver great experiences.
- Analytical and problem-solving skills with a knack for data-driven decision-making.
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