Your responsibilities
- Further development and evaluation of the PALFINGER Partner Standards Program (guidelines, bonus systems, etc.) in close collaboration with Sales, Aftersales, etc.
- Preparation, creation, and follow-up of key performance indicators and reports for sales, installation, and service partners, with a strong focus on partner performance
- Definition of sales, installation, and service partner management processes (scouting, screening, onboarding, development)
- Leading and contributing of strategic and global Network Development projects
- Supporting the further development of essential online tools and platforms
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Your responsibilities
- Develop and guide the team to challenge partners’ parts businesses through market analysis, identifying revenue potential, and using KPIs to drive growth and continuous improvement
- Lead and coach the Aftersales Business Development team by setting objectives, prioritizing projects, and fostering collaboration across departments.
- Collaborate with the Global Aftersales Leadership team to co-develop and support the implementation of strategic initiatives
- Oversee the rollout of service products and tools globally, ensuring market readiness through collaboration with product development and regional teams
- Build a strong global network of sales ambassadors within the PALFINGER Sales & Service Network to enhance sales of spare parts, Aftersales products, and services
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YOUR RESPONSIBILITIES
- Design and develop a scalable Go-to-Market framework with standardized workflows, templates, and governance models to guide planning and execution across HQ and regions
- Lead the coordination of the Go-to-Market planning cycle, track milestones, manage risks, and ensure full alignment with the Sales & Operations Planning and Product Development Process
- Act as the operational interface between Product Marketing, Sales & Service, Product Management, and Marketing & Communications to enable effective cross-functional collaboration
- Establish KPIs, dashboards, and reporting mechanisms to monitor G2M performance and drive continuous process improvement
- Train and support global and regional teams to ensure adoption of G2M standards, tools, and best practices across all regions
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RESPONSIBILITIES
- University degree in Business Management, Project Management, Economics, or equivalent field experience
- Excellent command of English, German preferred. Other languages are advantageous, but not required
- Strong, sociable presence with excellent communication skills across cultures
- Proven knowledge and network in the QSR, Fast Casual, and Coffee-Tea-Bistro industry
- Skilled in PowerPoint and Excel for impactful presentations and analysis
- Motivated to win new business and open to frequent travel
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RESPONSIBILITIES
- At least 5 years of professional experience with Digital Workplace services or a similar role.
- Experience in managing budgets related to workplace technology, including cost planning, vendor negotiations, and expense tracking.
- ITIL 4.0 Foundation is a plus.
- Strong Communication & Collaboration – Ability to communicate effectively with users, stakeholders, and vendors in a clear and approachable manner.
- Open-Minded & Adaptable – Willingness to embrace new ideas, adapt to change, and work in a dynamic environment.
- Performance & Result-Oriented – Focused on achieving measurable outcomes and continuously improving workplace solutions.
- Proactive & Growth Mindset – Takes initiative, seeks continuous improvement, and drives innovation.
- Process-Oriented & Structured – Works in a methodical and organized way, ensuring efficiency in digital workplace management.
- Analytical & Strategic Thinking – Ability to recognize complex relationships, break them down into simple solutions, and make data-driven decisions.
- Solution-Oriented – Focuses on resolving challenges efficiently while balancing user needs and business objectives.
- University degree in Computer Science, Information Technology, or an equivalent IT technology education.
- Flexible & Resilient – Able to adapt to shifting priorities and manage multiple tasks effectively.
- Fluent in English, German is considered a plus.
- Passionate About Media & Technology – Enthusiastic about the Red Bull Media House environment and staying up to date with digital workplace trends.
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RESPONSIBILITIES
- Lead the implementations and rollouts of services across Red Bull and its subsidiaries.
- Coordinate scope, budget, time, quality and external implementation teams/partners.
- Deliver projects based on Red Bull project management standards and principles. Collaborate closely with external vendors, internal teams such as architects and business partners.
- Oversee stakeholder engagement, risk mitigation and test management activities.
- Drive roadmaps and solutions to the company’s benefit.
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