YOUR RESPONSIBILITIES
- Develop and implement region-specific product marketing strategies aligned with global objectives, ensuring growth and market penetration, and act as the single point of contact between Product Marketing and stakeholders in the EMEA region (Sales & Service, Regional Product Management, Marketing & Communications Hubs)
- Adapt and manage go-to-market strategies and product launch roadmaps, ensuring smooth execution across the region
- Localize global positioning, messaging, and sales tools to meet customer and market requirements in EMEA
- Gather and integrate market, application, customer, and competitor insights to refine regional strategies and value propositions
- Foster strong cross-functional collaboration, ensuring consistency, alignment, and high-quality execution across all go-to-market activities
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YOUR RESPONSIBILITIES
- Develop and execute the regional internal corporate communication plan aligned with global strategies and editorial calendars, implementing corporate key messages and deriving regional messaging
- Manage regional editorial planning in close alignment with global editorial planning, ensuring consistency of content and message flow
- Set up meeting structures with regional and local peers and stakeholders (especially HR and local representatives) to ensure alignment of content and effective information sharing
- Create and manage internal content across platforms (e.g., intranet, newsletters, videos) to ensure clarity, consistency, and engagement, and maintain effective messaging across all internal channels
- Support initiatives that foster employee engagement, cultural alignment, and transparent communication
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YOUR RESPONSIBILITIES
- Drive solution-oriented sales to key account customers across the EMEA region
- Conduct market analysis and define strategic targets
- Support and collaborate with local dealers to ensure customer satisfaction
- Work closely with internal stakeholders at both EMEA and corporate level
- Provide support in handling customer claims and ensuring timely resolution
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WAS SIE ERWARTET
- Bereitstellung von technischem Support und Beratung für Händler und Servicepartner (hauptsächlich in der EMEA-Region)
- Mitarbeit bei der Bearbeitung von Garantieansprüchen, einschließlich der Verwaltung komplexer Fälle und Entscheidungen.
- Identifizierung und Analyse von wiederkehrenden technischen Problemen und Entwicklung von Verbesserungsmaßnahmen
- Enge Zusammenarbeit mit internen Teams zur Optimierung von Serviceprozessen und zur Gewährleistung einer kontinuierlichen Verbesserung
- Durchführung von Vor-Ort-Besuchen bei Händlern und Kunden, um praktische Unterstützung zu leisten
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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YOUR RESPONSIBILITIES
- Build and maintain strong relationships with customers, dealers, and distributors in the assigned territory to drive sales growth.
- Identify new business opportunities in the Hook & Skip Loaders segments, managing the full sales process from initial contact to closing.
- Collaborate with distributors and partners to ensure optimal product positioning and customer satisfaction.
- Support with mounting instructions, technical documentation, and specification guidance.
- The ASM translates customer issues into inputs for Application Management and Product Management.
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