In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You are the single point of contact for all customer enquiries and act as an internal information hub in the service department.
- You record fault reports and service requests and provide administrative and organizational support to your colleagues in technical support.
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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YOUR RESPONSIBILITIES
- Define and maintain security standards, architectures, and baselines for on-premise Active Directory, Entra ID, Microsoft 365, Purview and Azure environments, including privileged access and Zero Trust principles as well as Email and Communications Security
- Guide, steer, and supervise third-party service providers responsible for implementing and operating security configurations, ensuring alignment with internal policies and best practices
- Govern identity and access management, including privileged access management, conditional access, and continuous improvement of Zero Trust capabilities
- Support and coordinate security monitoring and incident investigations using Microsoft audit and logging tools, SIEM platforms, and endpoint detection solutions
- Collaborate with internal stakeholders and external partners to design secure network and cloud architectures, including firewall and secure access solutions, and ensure regulatory and policy compliance
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Tasks
- Supporting the HR Business Partners in day-to-day operational HR tasks
- Preparing employment contracts, contract amendments, and official confirmations
- Acting as the first point of contact for employees regarding administrative HR matters
- Maintaining and updating our digital personnel files
- Contributing to HR projects as well as the development of processes and standards
- Supporting onboarding and offboarding processes
- Managing and administering employee benefits (e.g., public transport pass, company bike program, English courses)
- Organizing onboarding sessions and supporting HR events
- Planning, preparing, and participating in job fairs
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Tasks
- Responsibility for the legally compliant creation and review of labels based on current specifications (declaration, documentation, compliance)
- Creation and maintenance of sample and finished product specifications in accordance with applicable legal requirements
- Implementation of linguistic adjustments and extensions in more than 42 languages, as well as maintenance of international country‑ and customer‑specific requirements
- Operational support and management of label inventories for several international locations
- Subject‑matter contact person for internal departments such as Production, Customer Service, Product Management and Logistics
- Documentation and maintenance of process documentation as well as country‑ and customer‑specific requirement tables
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YOUR RESPONSIBILITIES
- Disciplinary leadership and development of team member
- Implementation of operations requirements within the framework of PALFINGER release cycles with your team in close coordination with the Process and Data Organization (PDO)
- Optimization of internal and cross-departmental processes and structures in collaboration with other departments and the Palfinger Process and Data Organization (PDO)
- Coordination and collaboration with external service providers including budget monitoring and governance
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YOUR RESPONSIBILITIES
- Design and develop engaging digital learning experiences (e-learnings, videos, infographics, web content) using storytelling and adult learning principles
- Build and drive the digital training strategy, staying on top of learning trends and emerging technologies to continuously evolve the learning portfolio
- Maintain and update learning materials on our Learning Management System, ensuring seamless access and usability
- Use AI-driven tools and data analytics to enhance learner engagement and measure training impact
- Collaborate closely with regional training centers to define global governance (concepts, frameworks, standards, and processes) and ensure consistent roll-out and adoption across regions
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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YOUR RESPONSIBILITIES
- Develop and implement global and local marketing communication concepts and campaigns in close collaboration with the Brand & Marketing Communication team
- Lead the creation of engaging content across digital, social media, print, and events to promote brand and product visibility
- Translate and activate global product and solution campaigns for regional markets, supporting lead generation and sales
- Support local sales, service teams, and dealer networks in executing marketing initiatives and campaigns
- Manage agency and third-party collaboration to ensure high-quality, customer-centric communication
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- With the support of experienced employees, you can acquire your technical qualifications step by step.
- You work actively and gain practical experience.
- Your goal: Gain experience in different areas and then specialise in an interesting area with the prospect of being taken on in one of the departments mentioned.
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Vollzeit
Klagenfurt, Sankt Johann im Pongau
12.03.2026
Klagenfurt, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You support our (inter)national customers and participate in the on-call wheel.
- You provide support for technical problems as part of the on-call service outside office
- office hours and at weekends.
- You will work with the team and our customers to develop solutions and workarounds.
- You will receive in-depth training to enable you to provide independent support for our eurofunk solutions - you will learn about various virtualization solutions, operating systems, databases, communication and control technology,
- You will get to know our comprehensive product range and specialize according to your interests and skills.
- By working in the control centers on site, you will get to know our products in use, customers and the control centers even better.
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YOUR RESPONSIBILITIES
- Support the definition of the BPM KPIs as well as the improvement of the BPM Framework, Process Modelling Notation and the Business Process Management Guide
- Further develop and the improve Business Process Architecture and support Process Owners and Senior Process and Data Manager in definition and documentation of the architecture of the process area
- Design, model and document business processes (BPMN 2.0) with special focus on the business process templates. Review and approve business processes against defined quality criteria to drive the cross-functional harmonization of business process documentation across the Process Landscape
- Provide consultancy to the Process and Data Organization in process architecture development and modelling, facilitate collaboration among BPM stakeholders to promote harmonized BPM practices and knowledge sharing including BPM trainings and development of training materials
- Perform administration and improvement of the BPM System (SAP Signavio) including the management of SAP Signavio dictionary, licenses, users and access rights
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