Dein Profil
- Abgeschlossene technische Ausbildung im Bereich Elektrotechnik, Mechatronik, IT oder in einem vergleichbaren Fachgebiet,
- Mehrjährige Erfahrung im technischen Service, Field Service oder technischen Projektumfeld,
- Erste Führungserfahrung sowie Begeisterung für Teamorganisation und Mitarbeiterentwicklung,
- Ausgeprägtes organisatorisches Verständnis und eine strukturierte, lösungsorientierte Arbeitsweise,
- Erfahrung in Einsatzplanung, Ressourcensteuerung und Prozessoptimierung,
- Wirtschaftliches Denken sowie ein gutes Verständnis für Kostenstrukturen und Profitabilität,
- Gute Kenntnisse in Netzwerken, Hardware und technischen Systemen,
- Hohe Kommunikationsstärke und professionelles Auftreten gegenüber Kunden, Partnern und Mitarbeitenden,
- Entscheidungsfreude sowie die Fähigkeit, Verantwortung zu übernehmen und Prioritäten zu setzen,
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift,
- Reisebereitschaft innerhalb der DACH-Region,
- Führerschein Klasse B.
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Vollzeit
Salzburg, Sankt Johann im Pongau
05.09.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You will be responsible for your own client portfolio, with the goal of continuously building business relationships.
- You will identify clients’ challenges and propose solutions.
- You will serve as the primary point of contact for client matters within the company and work closely with other departments.
- You will tailor services to meet client requirements and contractual agreements.
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In your career, let’s prove what’s possible.
- Operate in an R&D environment performing preventative and corrective maintenance, troubleshooting, upgrades, and calibrations on equipment
- Diagnose and repair mechanical, electromechanical, electronic, and vacuum equipment
- Ensure safe handling of hazardous gas and liquid materials using required Personal Protective Equipment
- Partner with cross-functional teams – including process development, hardware, and software engineering – on R&D activities, customer demos, and supporting equipment
- Install and provide support for prototype equipment, developing procedures and documentation
- Maintain alignment on priorities across tasks that vary from dynamic to consistent with clear and proactive communications
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In your career, let’s prove what’s possible.
- Define and execute global product support strategies aligned with business goals and product roadmaps
- Ensure readiness for product launches, including service capability, documentation, and training
- Drive standardization of support processes across regions to ensure consistent customer experience
- Lead support activities across the full product lifecycle: installation, ramp, high-volume manufacturing, upgrades, and end-of-life management
- Ensure procedures, best-known methods (BKMs), and documentation meet product performance and serviceability requirements
- Partner with product engineering to influence design improvements based on field feedback
- Own and drive resolution of complex, cross-functional technical issues impacting product performance, yield, or reliability
- Establish structured escalation processes and ensure timely closure of high-impact issues
- Lead root cause analysis and corrective action (RCCA) processes across global teams
- Act as the global escalation point for customer issues, ensuring clear communication and rapid response
- Partner with field service teams to improve installation quality, uptime, and service efficiency
- Monitor customer feedback and field performance data to identify systemic issues and improvement opportunities
- Work closely with product engineering, manufacturing, supply chain, and quality teams to drive product improvements
- Support new product introduction (NPI) by ensuring support readiness and smooth transition from development to production
- Align with supply chain and factory teams to resolve product-related shortages, defects, and performance gaps
- Define and track KPIs such as tool uptime, MTBF, field failure rates, response time, and customer satisfaction
- Analyze global product performance data to identify trends and drive proactive improvements
- Provide regular updates and insights to senior leadership
- Drive continuous improvement initiatives focused on reliability, serviceability, and cost reduction
- Implement structured methodologies (e.g., Lean, Six Sigma, DFx) to improve product and support processes
- Standardize troubleshooting methodologies and knowledge management systems across regions
- Lead and develop a global team of product support engineers and specialists
- Establish clear roles, responsibilities, and performance expectations
- Foster a culture of accountability, customer focus, and technical excellence
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In your career, let’s prove what’s possible.
- Independently perform system-level hazard analysis and risk assessments, and drive implementation of mitigation strategies
- Apply and interpret industry and regulatory requirements such as SEMI S2, CE Marking directives, and NFPA standards to support product compliance and certification
- Identify design risks across electrical, mechanical, chemical, and ergonomic domains, and partner with engineering teams to resolve them
- Participate in and influence design reviews to ensure safety requirements are incorporated early and effectively
- Resolve product safety issues from internal reviews, field feedback, and third-party evaluations
- Interface with third-party certification agencies to support safety assessments and closure of findings
- Review and develop maintenance and service procedures to ensure safe operation and servicing of equipment
- Partner with account teams and field organizations to support customer confidence in product safety
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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YOUR RESPONSIBILITIES
- Define and maintain security standards, architectures, and baselines for on-premise Active Directory, Entra ID, Microsoft 365, Purview and Azure environments, including privileged access and Zero Trust principles as well as Email and Communications Security
- Guide, steer, and supervise third-party service providers responsible for implementing and operating security configurations, ensuring alignment with internal policies and best practices
- Govern identity and access management, including privileged access management, conditional access, and continuous improvement of Zero Trust capabilities
- Support and coordinate security monitoring and incident investigations using Microsoft audit and logging tools, SIEM platforms, and endpoint detection solutions
- Collaborate with internal stakeholders and external partners to design secure network and cloud architectures, including firewall and secure access solutions, and ensure regulatory and policy compliance
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- With the support of experienced employees, you can acquire your technical qualifications step by step.
- You work actively and gain practical experience.
- Your goal: Gain experience in different areas and then specialise in an interesting area with the prospect of being taken on in one of the departments mentioned.
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Tasks
- Taking on a responsible expert role with the opportunity to further develop into a Senior Expert Treasury & Corporate Finance
- Responsibility for all treasury and corporate finance activities across the Group
- Managing liquidity, cash and working capital management, as well as financial risk management (FX hedging, interest rate swaps, counterparty risk, hedge accounting, etc.)
- Planning, structuring and executing financing and refinancing activities, including bank relationship management and capital markets-related initiatives
- Managing and further developing factoring solutions
- Responsibility for treasury-related topics in the areas of insurance and tax, in close cooperation with the respective departments
- Managing relationships with banks, financial institutions and other financing partners together with the shareholders
- Implementing a Treasury Management System (TMS)
- Preparing analyses and decision-making materials for management, including treasury accounting and reporting
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Vollzeit
Salzburg, Sankt Johann im Pongau
01.09.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You will carry out the monthly payroll accounting for around 550 employees in Austria.
- You regularly exchange information with your colleagues on labour and social security law topics and thus contribute to the joint knowledge development.
- You will be involved in the monthly payroll accounting for our subsidiary LHR with around 40 employees and actively contribute to the team.
- You will provide support with payroll-related information for our external tax consultants in Germany, Switzerland and the Netherlands - we will guide you through the process, no prior knowledge is required.
- You will create various reports and analyses that contribute to internal planning and decision-making within the company.
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Key Responsibilities
- Lead, develop and inspire Category Managers, Product Managers and Marketing professionals
- Define and execute the European strategy for Category Management, Product Management and Marketing
- Establish clear objectives, KPIs and accountability across the organization
- Drive innovation, portfolio optimization, simplification and digitalization initiatives
- Ensure strong collaboration across Sales, R&D, Procurement, Operations, Supply Chain and Finance
- Provide strategic direction for category growth, product portfolio management, innovation and commercialization
- Ensure effective marketing, brand development, customer engagement and lead generation activities
- Build a high-performing, customer-focused and accountable team focused on delivering business results
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What awaits you?
- As an intern in the team, you will work with internal colleagues and external service providers to facilitate and further enhance the quality of our Sales Operations support offerings to Retail Partners. This will also include the establishment of innovative support solutions, such as the use of AI.
- In your job, you will be involved in analytical reporting activities to identify trends in the queries that are received from Retail Partners.
- As an interface to the wider Sales Operations team, you will be involved in ensuring a smooth and efficient flow of information.
- Your job will include the creation and continuous monitoring of vital knowledge content for our Support Centre in alignment with SMEs.
- You will be performing research in central ordering systems to extract relevant information for the resolution of Retail Partner queries.
- You will be in an interfacing position toward our IT colleagues to address technical issues and to collaborate on their enhancement.
- Creating presentations for internal and external stakeholders will also be part of your role.
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