Vollzeit
Salzburg, Wien, Wernberg
29.07.2026
Salzburg, Wien, Wernberg
Wir sind das "I" und "T" in Retail...
- Beratung und Enablement von Fachbereichen sowie Priorisierung von Use Cases
- Fachliche Leitung von konzernalen Data Science, Machine Learning und AI-Projekten und Initiativen
- Ausbildung und Weiterentwicklung interner Kollegen sowie Steuerung externer Berater
- Definition von Zielarchitekturen für Data Science, Analytics- und AI Plattformen
- Gestaltung von Betriebs- und Governance-Modellen für Data Science, Analytics- und AI Themen
- Förderung neuer Technologien zur Unterstützung von datengetriebenenEntscheidungsprozessen
- Option sich in fachliche und disziplinäre Führung des Advanced Analytics Teams hineinzuentwickeln
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Tasks
- Develop and continuously enhance modern reports and dashboards in SAP Analytics Cloud (Stories, Data Analyzer, Analytical Models)
- Design user-friendly and insightful reporting solutions for international business departments
- Analyze business requirements and translate them into innovative BI and analytics concepts
- Support and advise users, as well as conduct training sessions
- Collaborate closely with Controlling, Finance, and other business stakeholders
- Further develop reporting standards, governance frameworks, and authorization concepts
- Actively contribute to the modernization of our global reporting and analytics landscape
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Aufgaben
- Entwicklung und Weiterentwicklung moderner Reports und Dashboards in
SAP Analytics Cloud (Stories, Data Analyzer, Analytical Models) - Gestaltung benutzerfreundlicher und aussagekräftiger Reporting-Lösungen
für internationale Fachbereiche - Analyse und Übersetzung fachlicher Anforderungen in innovative BI- und Analytics-Konzepte
- Unterstützung und Beratung vonAnwender:innensowie Durchführung von Schulungen
- Enge Zusammenarbeit mit Controlling, Finance und weiterenBusiness-Stakeholder:innen
- Weiterentwicklung von Reporting-Standards,Governance- und Berechtigungskonzepten
- Aktive Mitwirkung an der Modernisierung unserer globalen Reporting- und Analytics-Landschaft
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Tasks
- Build and establish HR Controlling across the NovaTaste Group
- Partner closely with HR and Finance to drive workforce transparency and performance management
- Provide financial and workforce insights to support strategic business decision-making
- Lead personnel cost budgeting, forecasting, and workforce planning processes
- Develop HR KPIs, executive dashboards, and management reporting
- Support organizational transformations, acquisitions, and value creation initiatives through data-driven analyses
- Continuously improve reporting, analytics, and data quality standards
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Aufgaben
- Aufbau und Etablierung des HR-Controllings innerhalb der gesamten NovaTaste Group
- Enge Zusammenarbeit mit HR und Finance zur Förderung von Workforce-Transparenz und Performance Management
- Bereitstellung von finanziellen und personellen Analysen zur Unterstützung strategischer Unternehmensentscheidungen
- Verantwortung für die Personalkostenplanung, Forecasting-Prozesse sowie die Workforce-Planung
- Entwicklung von HR-Kennzahlen (KPIs), Management-Dashboards und aussagekräftigem Reporting für Führungskräfte
- Unterstützung von organisatorischen Transformationen, Akquisitionen und Wertsteigerungsinitiativen durch datenbasierte Analysen
- Kontinuierliche Weiterentwicklung von Reporting-, Analyse- und Datenqualitätsstandards
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Tasks
- Develop, operate, and continuously optimize scalable data pipelines
- Integrate, harmonize, and provide data from SAP and non-SAP systems
- Design and deliver data models and data products for Business Intelligence, Analytics, AI, and Automation
- Further develop our cloud and lakehouse platforms and actively contribute to our data architecture
- Ensure data quality, performance, availability, and monitoring across the entire data value chain
- Collaborate closely with business departments, BI teams, and other stakeholders to implement data-driven solutions
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YOUR RESPONSIBILITIES
- Support of the team in the planning and performing of internal audits / special projects
- Performance of data driven analytics and evaluation of business processes from an internal control and compliance perspective
- Coordination & handling of follow-up of measures
- Support of the team in the further development of tools & templates
- Proactive learning and development (e.g. learning on the job) of future-oriented competences and skills related to internal audit topics
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RESPONSIBILITIES
- Previous internships or part-time roles in process analysis, business improvement, or data analytics are a plus.
- Familiarity with process mining concepts, tools, and methodologies are a plus.
- Strong analytical mindset with the ability to interpret data and identify actionable insights.
- Effective communication skills to interact with both technical and non-technical stakeholders.
- Organizational skills to manage documentation and ensure knowledge retention.
- Eagerness to learn and adapt to new tools and methodologies in process mining.
- Willingness and ability to quickly learn new process mining and automation tools and methodologies.
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Tasks
- Entwicklung, Betrieb und kontinuierliche Optimierung skalierbarer Datenpipelines
- Integration und Harmonisierung von Daten aus SAP- und Non-SAP-Systeme
- Konzeption und Bereitstellung von Datenmodellen und Data Products für Business Intelligence, Analytics, AI und Automatisierung
- Weiterentwicklung der Cloud- und Lakehouse-Plattformen sowie Mitgestaltung der Data Architecture
- Sicherstellung von Datenqualität, Performance, Verfügbarkeit und Monitoring entlang der gesamten Datenwertschöpfungskette
- Enge Zusammenarbeit mit Fachbereichen, BI-Teams und weiteren Stakeholdern zur Umsetzung datengetriebener Lösungen
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YOUR RESPONSIBILITIES
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals
- You own the global Service change request backlog, coordinating cross‑process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability)
- You design and maintain cross‑system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization
- You coordinate Service reporting requirements, ensure end‑to‑end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end‑user enablement
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In your career, let’s prove what’s possible.
- Define and execute global product support strategies aligned with business goals and product roadmaps
- Ensure readiness for product launches, including service capability, documentation, and training
- Drive standardization of support processes across regions to ensure consistent customer experience
- Lead support activities across the full product lifecycle: installation, ramp, high-volume manufacturing, upgrades, and end-of-life management
- Ensure procedures, best-known methods (BKMs), and documentation meet product performance and serviceability requirements
- Partner with product engineering to influence design improvements based on field feedback
- Own and drive resolution of complex, cross-functional technical issues impacting product performance, yield, or reliability
- Establish structured escalation processes and ensure timely closure of high-impact issues
- Lead root cause analysis and corrective action (RCCA) processes across global teams
- Act as the global escalation point for customer issues, ensuring clear communication and rapid response
- Partner with field service teams to improve installation quality, uptime, and service efficiency
- Monitor customer feedback and field performance data to identify systemic issues and improvement opportunities
- Work closely with product engineering, manufacturing, supply chain, and quality teams to drive product improvements
- Support new product introduction (NPI) by ensuring support readiness and smooth transition from development to production
- Align with supply chain and factory teams to resolve product-related shortages, defects, and performance gaps
- Define and track KPIs such as tool uptime, MTBF, field failure rates, response time, and customer satisfaction
- Analyze global product performance data to identify trends and drive proactive improvements
- Provide regular updates and insights to senior leadership
- Drive continuous improvement initiatives focused on reliability, serviceability, and cost reduction
- Implement structured methodologies (e.g., Lean, Six Sigma, DFx) to improve product and support processes
- Standardize troubleshooting methodologies and knowledge management systems across regions
- Lead and develop a global team of product support engineers and specialists
- Establish clear roles, responsibilities, and performance expectations
- Foster a culture of accountability, customer focus, and technical excellence
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