YOUR RESPONSIBILITIES:
- Own and continuously evolve the PALFINGER BPM framework, standards, templates, and lifecycle; ensure consistent use of BPM tools (e.g., SAP Signavio) and TOGAF Tools
- Lead the development and maintenance of the enterprise end-to-end process architecture; govern process design, review, and documentation quality
- Ensure cross-domain end-to-end process integration across the global template; manage dependencies, handovers, and integration checkpoints and escalate design conflicts and risks
- Own and govern the BPM training strategy (concepts, onboarding, learning paths) to enable sustainable process adoption in the functional organizations
- Build and develop a multidisciplinary team; manage stakeholders and represent BPM&A topics in governance bodies and transformation programs and improve the community of BPM users at PALFINGER globally
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In your career, let’s prove what’s possible.
- Lead the development, documentation, and continuous improvement of standardized operational processes, policies, work instructions, and control methods across key business functions.
- Identify, prioritize, and execute high-impact continuous improvement initiatives using Lean, Six Sigma, Kaizen, DMAIC, and value stream mapping methodologies.
- Champion a culture of continuous improvement across the Salzburg site by driving measurable gains in quality, cycle time, productivity, and cost.
- Partner with engineering and operations teams to embed Design for Quality (DFQ), Design for Manufacturability and Assembly (DFMA), and process discipline into product development and new product introduction (NPI) activities.
- Drive the development and standardization of engineering and operational review practices, including stage-gate rigor, process controls, tolerance analysis, and verification approaches where applicable.
- Lead cross-functional problem-solving efforts to address systemic process issues, eliminate waste, and improve overall business performance.
- Establish and strengthen structured change management practices to ensure process and design changes are evaluated, communicated, and implemented effectively.
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In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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