5 Sales Operations Specialist Jobs in Salzburg
What can you expect?
- You will develop, operate and optimize the pan-European Sales Operations Business in a Group function (BMW and MINI).
- You will determine the best Sales Operations processes for Region Europe.
- You are responsible to constantly monitor performances and defined KPIs by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present relevant insights in the dedicated European Management Circles.
- You will steer the regular exchanges with the different involved stakeholders, like central and headquarter departments (e.g. ordering, stock management, volume planning, young used car management) and market-based functions (e.g. area manager) and national sales companies.
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region.
- You will identify new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
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What can you expect?
- You will develop, operate and optimize the pan-European Built-to-Stock (BtS) vehicle configurations (= Order Templates) in a Group function (BMW and MINI)
- You will determine the best BtS vehicle configurations by combining Data & Analytics, Market & Retail partner feedback.
- You are responsible to constantly monitor the BtS Template performance by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present decisions for the Stock and Template Advisory Circle (STAC) as a Group function
- You will contribute to a regular exchange with relevant central interfaces (e.g. ordering, stock management, volume planning, young used car management) and market-based sales functions (e.g. area manager)
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region
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What can you expect?
- You will be responsible for ensuring the production pipeline fill by ordering stock vehicles, both for central compounds as well as regional compounds based on recommended configurations (ConRecOrd Templates).
- You will be constantly monitoring the order/production pipeline and in case of disturbances (e.g. restrictions) you will be managing the incident by identifying & evaluating the problem, deriving measures (including defining the specific handling in the ordering systems) and coordinating the communication with the relevant process partners.
- Regular exchange with the relevant central interfaces (e.g. template management, stock management, volume planning, young used car management) and market based sales functions (e.g. area manager).
- You will be the central contact for dealer queries that could not be answered and clarified by First Level Support.
- If necessary, identifying new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
- Participation in setting up the ordering team and all associated activities during the initial setup phase of the new BMW/MINI sales model.
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What can we expect?
- A degree in business administration, logistics or comparable fields of science with initial professional experience in the automotive industry in an operational stock management role (or comparable).
- Alternatively, you have completed your vocational training and have at least 5 years of professional experience in an operational stock management role (or comparable).
- Experience with the BMW Group ordering system IVS-R will be a plus.
- Familiarity with BMW Group Products and Processes and confidence to handle and communicate with various Interface partners, e.g. with specialist departments, central functions and 3rd party providers.
- The ability to accurately track inventory and run predefined reports.
- Good organizational and planning skills.
- Personal initiative and 100% reliability.
- Team spirit and intercultural skills.
- Fluent in business English
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Welcome to Yourself
- Unterstützung des Vertriebs im operativen Tagesgeschäft (Angebote, Aufträge, Stammdatenpflege)
- Koordination und Abwicklung von Kundenaufträgen inkl. Abstimmung mit Lager und Logistik
- Schnittstelle zwischen Sales, Einkauf, Logistik und Finance
- Pflege und Auswertung von Verkaufszahlen, Reports und KPIs
- Überwachung von Lieferterminen und Sicherstellung einer hohen Servicequalität
- Unterstützung bei Forecasts, Bestandsplanung und Bedarfsanalysen
- Prozessoptimierung im Bereich Sales Operations und Administration
- Pflege von CRM- und ERP-Systemen
- Unterstützung bei Projekten, Produkteinführungen oder Sonderaktionen
- Allgemeine organisatorische und kaufmännische Tätigkeiten im Backoffice
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