YOUR RESPONSIBILITIES
- Define, document, and continuously improve business processes and Palfinger Development Process (PDP) architecture, ensuring standardization and compliance across all process guidelines
- Take ownership of assigned data objects—including structure, creation, modification, and deletion—and ensure data accuracy, consistency, and KPI performance
- Evaluate, prioritize, and document Requests for Change (RFC), manage release activities, and support process testing, training, and roll‑outs
- Monitor and report process and data KPIs, identify improvement opportunities, and lead initiatives for efficiency and harmonization
- Support Process Owners and Managers, coordinate data experts, and lead data cleansing or improvement projects while fostering knowledge transfer across teams
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YOUR RESPONSIBILITIES
- Support the definition of the BPM KPIs as well as the improvement of the BPM Framework, Process Modelling Notation and the Business Process Management Guide
- Further develop and the improve Business Process Architecture and support Process Owners and Senior Process and Data Manager in definition and documentation of the architecture of the process area
- Design, model and document business processes (BPMN 2.0) with special focus on the business process templates. Review and approve business processes against defined quality criteria to drive the cross-functional harmonization of business process documentation across the Process Landscape
- Provide consultancy to the Process and Data Organization in process architecture development and modelling, facilitate collaboration among BPM stakeholders to promote harmonized BPM practices and knowledge sharing including BPM trainings and development of training materials
- Perform administration and improvement of the BPM System (SAP Signavio) including the management of SAP Signavio dictionary, licenses, users and access rights
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- Du überwachst und validierst Transaktionen, identifizierst falsche Buchungen und gewährleistest die Einhaltung unserer internationalen Finanzprozesse für den Direktvertrieb.
- Du optimierst und sicherst die Qualität in unseren Accounting-Prozessen, einschließlich Kontenabstimmungen, Mahnwesen und internen Kontrollsystemen.
- Als kompetente/r Prozesspartner:in fungierst du für Fachstellen und Abteilungen in allen Rechnungswesen-Angelegenheiten.
- Du förderst den Wissensaustausch im Team, bearbeitest Eskalationen und bist der fachliche Ansprechpartner für Wirtschaftsprüfer und Revisionsberichte.
- Du erstellst, stimmst ab und präsentierst Entscheidungsvorlagen in internen Gremien.
- Du bist verantwortlich für die Freigabe von Abgrenzungen und Korrekturen.
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Was erwartet Dich?
- Aktive Mitarbeit an der Optimierung und Weiterentwicklung unserer internationalen Finanzprozesse im Zuge des Direktvertriebs, um diese effizienter und effektiver zu gestalten.
- Neben der Prozessoptimierung umfassen die Aufgaben insbesondere die Qualitätssicherung in den Accountingprozessen wie Kontenabstimmungen, Mahnwesen, Intercompany-Abstimmungen und das interne Kontrollsystem.
- Du erstellst Dokumentationen der Finanzprozesse und bist Ansprechpartner für unseren externen Dienstleister.
- Du arbeitest eng mit unseren internationalen Prozesspartnern und Stakeholdern zusammen, um gemeinsam innovative Lösungen zu finden.
- Analyse unserer Finanzsysteme und -anwendungen und Aufzeigen von Optimierungsmöglichkeiten in enger Abstimmung mit der IT.
- Erstellung von Berichten und Präsentationen für das Management, um über Fortschritte und Ergebnisse zu informieren.
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In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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