YOUR RESPONSIBILITIES:
- Develop training strategy, concept (approach, methodology, tools, training process) for implementing network of business processes in the functional organizations in course of the SAP S/4HANA transformation program
- Define enablement and change management principles and strategy
- Define training tools and systems and their setup for the proper planning and execution of the trainings
- Coordinate the development, sequencing and execution of the trainings in close collaboration with ICT and the Process and Data Organization
- Build network and facilitate collaboration among stakeholders of training and enablement within the project and in the local organizations (Train the Trainer)
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YOUR RESPONSIBILITIES
- Lead and support smaller projects for template development and rollout initiatives, ensuring clear timelines, deliverables, and stakeholder alignment while coordinating stakeholders, dependencies, risks, and priorities across PDO and functional teams
- Drive change management for template development and rollouts, including structured communication, adoption tracking, and feedback collection to support transparency and effective decision-making
- Support the preparation and execution of rollout activities across functions and regions, continuously improving rollout and change approaches
- Manage onboarding of new PDO members, ensuring structured integration into processes, tools, governance, and ways of working, while acting as a key contact point for operational and coordination topics within the Process & Data Organization
- Maintain and enhance PDO collaboration platforms as central information hubs, supporting communication, documentation, and knowledge sharing, while assisting BPM&A experts and leadership with standards, governance, process transparency, reporting, and KPI tracking
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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- Consult and support business processes with focus on SAP EWM, SAP MM (Purchasing), and SAP TM
- Design, document, implement/customize, and optimize logistics processes in alignment with the Process & Data Organization
- Participate in and contribute to specification workshops for new business requirements
- Coordinate and collaborate with external implementation partners, acting as an interface between PALFINGER and external teams
- Independently manage tasks such as leading work packages or (part) project leadership, including preparation and reporting of workshops and project meetings, as well as handling incidents in assigned modules
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WAS DICH ERWARTET
- Umsetzung von Neuprodukt- und Modulentwicklungsprojekten gemäß PALFINGER Development Process (PDP) in enger Zusammenarbeit mit dem OPS-Projektmanagement
- Erstellung von Wertstromanalysen und -designs sowie Planung effizienter Produktionslayouts im Rahmen des Overall Plant Concepts
- Definition und Spezifikation von Anforderungen an Betriebsmittel und Vorrichtungen sowie Entwicklung von Montagekonzepten
- Test und Bewertung neuer Montagetechnologien sowie Durchführung von Gebrauchstauglichkeitsprüfungen
- Validierung von Produktionsprozessen und Sicherstellung hoher Produktivität sowie minimaler Montagefehler ab Serienstart
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- Du überwachst und validierst Transaktionen, identifizierst falsche Buchungen und gewährleistest die Einhaltung unserer internationalen Finanzprozesse für den Direktvertrieb.
- Du optimierst und sicherst die Qualität in unseren Accounting-Prozessen, einschließlich Kontenabstimmungen, Mahnwesen und internen Kontrollsystemen.
- Als kompetente/r Prozesspartner:in fungierst du für Fachstellen und Abteilungen in allen Rechnungswesen-Angelegenheiten.
- Du förderst den Wissensaustausch im Team, bearbeitest Eskalationen und bist der fachliche Ansprechpartner für Wirtschaftsprüfer und Revisionsberichte.
- Du erstellst, stimmst ab und präsentierst Entscheidungsvorlagen in internen Gremien.
- Du bist verantwortlich für die Freigabe von Abgrenzungen und Korrekturen.
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YOUR RESPONSIBILITIES:
- Own and continuously evolve the PALFINGER BPM framework, standards, templates, and lifecycle; ensure consistent use of BPM tools (e.g., SAP Signavio) and TOGAF Tools
- Lead the development and maintenance of the enterprise end-to-end process architecture; govern process design, review, and documentation quality
- Ensure cross-domain end-to-end process integration across the global template; manage dependencies, handovers, and integration checkpoints and escalate design conflicts and risks
- Own and govern the BPM training strategy (concepts, onboarding, learning paths) to enable sustainable process adoption in the functional organizations
- Build and develop a multidisciplinary team; manage stakeholders and represent BPM&A topics in governance bodies and transformation programs and improve the community of BPM users at PALFINGER globally
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Tasks
- Implementation of the global compensation strategy including roll-out in the individual countries to support the local HR managers
- Execution of the general compensation processes: job evaluations, salary increases, workforce planning, bonus, etc.
- Performing of ongoing data & cost effect analysis on short- and long-term incentives as well as development proposals.
- Ensuring of compliance with legal requirements and industry standards.
- Coordinating with HR colleagues in different countries regarding compensation review process, data validation, process improvement, off-cycle requests, etc.
- Evaluation and improvement of current reward programs to make sure that those align with diversity, equity, and inclusion initiatives.
- Collaboration with HR colleagues and finance to develop and communicate compensation & benefits policies and programs to employees.
- Management of employee benefit programs such as health insurance, retirement plans, paid time off, and other where necessary.
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In your career, let’s prove what’s possible.
- Lead the development, documentation, and continuous improvement of standardized operational processes, policies, work instructions, and control methods across key business functions.
- Identify, prioritize, and execute high-impact continuous improvement initiatives using Lean, Six Sigma, Kaizen, DMAIC, and value stream mapping methodologies.
- Champion a culture of continuous improvement across the Salzburg site by driving measurable gains in quality, cycle time, productivity, and cost.
- Partner with engineering and operations teams to embed Design for Quality (DFQ), Design for Manufacturability and Assembly (DFMA), and process discipline into product development and new product introduction (NPI) activities.
- Drive the development and standardization of engineering and operational review practices, including stage-gate rigor, process controls, tolerance analysis, and verification approaches where applicable.
- Lead cross-functional problem-solving efforts to address systemic process issues, eliminate waste, and improve overall business performance.
- Establish and strengthen structured change management practices to ensure process and design changes are evaluated, communicated, and implemented effectively.
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Vollzeit
Salzburg, Sankt Johann im Pongau
22.06.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You take on the central role in our international IT projects and are the professional and technical contact person for our operations control software.
- As a process/domain expert, you will advise our customers and play a leading role in the planning, coordination and implementation of our software technologies.
- Together with our users, you determine their requirements for our software. In addition to analysing and documenting customer needs, you will act as an interface to our software development teams.
- In the course of software upgrades, you will accompany our customers during the rollout of new features and support them in the implementation of updates.
- Through continuous exchange, you will be familiar with customer needs and proactively address development potential.
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In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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