Ihre Aufgaben bei uns
- Empfang und Betreuung von Kund*innen, Geschäftspartnern und Dienstleistern
- Erste Anlaufstelle im KundenCenter – persönlich, telefonisch und per E‑Mail
- Koordination des Eingangsbereichs inklusive Terminmanagement, Raumkoordination und Besucheradministration
- Telefonzentrale: Betreuung der zentralen Rufnummern, First-Level-Support, Bearbeitung und Delegierung von Anliegen
- Postbearbeitung: Eingang und Ausgang, Verteilung, Versandorganisation
- Unterstützung verschiedener Fachabteilungen bei administrativen Tätigkeiten (z. B. Datenpflege, Dokumentenvorbereitung, Auswertungen)
- Bestellwesen (Büromaterial, Infrastrukturbedarf)
- Unterstützung in der Fuhrparkverwaltung (Fahrzeugbuchungen, Schlüsselverwaltung, Terminorganisation für Service & Werkstatt)
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WAS DICH ERWARTET
- Entwicklung und Umsetzung der ServiceNow-Strategie inklusive Steuerung von Zielen, Meilensteinen und kontinuierlicher Weiterentwicklung der Plattform.
- Etablierung und Ausbau von ServiceNow als zentrale ICT-Serviceplattform für alle relevanten Anforderungen, Prozesse und Fachbereiche.
- Integration angebundener Systeme und Prozesse sowie Unterstützung beim Aufbau und der Pflege einer leistungsfähigen CMDB.
- Entwicklung und Implementierung von Effizienzsteigerungen durch Automatisierung, optimierte Workflows, Catalog Items sowie den gezielten Einsatz von KI-Technologien.
- Operative Unterstützung im 1st-Level-Support sowie kontinuierliche fachliche und technologische Weiterbildung im ServiceNow-Umfeld.
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YOUR RESPONSIBILITIES
- Maintain and ensure compliance with certification processes (ISO 9001, ISO 14001, ISO 45001, ISO 50001) across all Palfinger entities
- Conduct internal audits and assess the effectiveness of the Global PALFINGER Management System (GPMS)
- Develop audit programs, plans, schedules, and checklists based on risk assessments and strategic priorities
- Continuously improve QHSE policies and standards and assist local entities in their implementation
- Oversee corrective and preventive actions for compliance and support the implementation of global "Quality Leader" strategies and quality targets
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YOUR RESPONSIBILITIES
- Perform quality control and product certification of supplier components, ensuring full compliance with technical and quality requirements, and support supplier audits and development activities in close cooperation with Global Supplier Quality Management
- Define, monitor, and report supplier quality KPIs, actively driving corrective and preventive actions to ensure sustainable continuous improvement
- Build and maintain strong, collaborative supplier relationships, leading joint improvement initiatives, including root cause analysis and structured problem-solving methodologies
- Contribute to the optimization and harmonization of quality management standards and processes across the organization
- Actively participate in optimization and transformation projects to support business growth, efficiency, and operational excellence
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What can we expect?
- A degree in business administration, logistics or comparable fields of science with initial professional experience in the automotive industry in an operational stock management role (or comparable).
- Alternatively, you have completed your vocational training and have at least 5 years of professional experience in an operational stock management role (or comparable).
- Experience with the BMW Group ordering system IVS-R will be a plus.
- Familiarity with BMW Group Products and Processes and confidence to handle and communicate with various Interface partners, e.g. with specialist departments, central functions and 3rd party providers.
- The ability to accurately track inventory and run predefined reports.
- Good organizational and planning skills.
- Personal initiative and 100% reliability.
- Team spirit and intercultural skills.
- Fluent in business English
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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YOUR RESPONSIBILITIES
- Perform quality control and certification of supplier products, ensuring compliance with technical requirements and support supplier audits and development activities by Global Supplier Quality Management.
- Define, monitor, and report KPIs related to supplier quality performance, driving corrective and preventive actions for continuous improvement.
- Foster strong supplier relationships, supporting joint improvement initiatives, including root cause analysis and structured problem-solving.
- Contribute to the optimization and harmonization of QM standards across the organization
- Engage in optimization and transformation projects that will drive growth and efficiency
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YOUR RESPONSIBILITIES
- Collaboration in the Corporate Marketing & Communications department – within the External Corporate Communication team, with a focus on Public Relations
- Assisting in the creation of press releases and content planning (research, writing, and production) as well as presentations for the Executive Board and Management Team
- Editorial tasks such as research, text creation, editing, and translation of texts
- Supporting the organization of internal and external events
- Contributing to the daily operations of the Corporate Communications department
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YOUR RESPONSIBILITIES
- Define and maintain security standards, architectures, and baselines for on-premise Active Directory, Entra ID, Microsoft 365, Purview and Azure environments, including privileged access and Zero Trust principles as well as Email and Communications Security
- Guide, steer, and supervise third-party service providers responsible for implementing and operating security configurations, ensuring alignment with internal policies and best practices
- Govern identity and access management, including privileged access management, conditional access, and continuous improvement of Zero Trust capabilities
- Support and coordinate security monitoring and incident investigations using Microsoft audit and logging tools, SIEM platforms, and endpoint detection solutions
- Collaborate with internal stakeholders and external partners to design secure network and cloud architectures, including firewall and secure access solutions, and ensure regulatory and policy compliance
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KÜNFTIGE AUFGABEN
- Objektverantwortung: Betreuung der zugewiesenen Objekte und Gebietsaufbau
- Qualitätsmanagement: Sicherstellung der Einhaltung der Qualitätsstandards
- Kundenkommunikation: Ansprechperson für Bewohner und Kunden, Beschwerdemanagement
- Mitarbeiterführung: Leitung und Koordination des Teams (inkl. Schulung, Unterweisungen, Motivation)
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In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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Your mission
- Develop end-to-end features across the full stack - from backend APIs to modern web frontends - delivering solutions aligned with user needs and business objectives.
- Take an active role in analyzing requirements and contributing ideas to the conception and design of new features and products.
- Build new functionality and continuously improve existing features for our customer applications and digital portals.
- Collaborate on diverse customer projects across the stadium, ski resort, and trade fair industries, creating impactful digital experiences.
- Contribute to shaping and evolving the technical direction of our software stack, including architecture, code quality and best practices.
- Work closely within an agile, international and dynamic team to deliver high-quality, user-focused solutions.
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Was erwartet Dich?
- Aktive Mitarbeit an der Optimierung und Weiterentwicklung unserer internationalen Finanzprozesse im Zuge des Direktvertriebs, um diese effizienter und effektiver zu gestalten.
- Neben der Prozessoptimierung umfassen die Aufgaben insbesondere die Qualitätssicherung in den Accountingprozessen wie Kontenabstimmungen, Mahnwesen, Intercompany-Abstimmungen und das interne Kontrollsystem.
- Du erstellst Dokumentationen der Finanzprozesse und bist Ansprechpartner für unseren externen Dienstleister.
- Du arbeitest eng mit unseren internationalen Prozesspartnern und Stakeholdern zusammen, um gemeinsam innovative Lösungen zu finden.
- Analyse unserer Finanzsysteme und -anwendungen und Aufzeigen von Optimierungsmöglichkeiten in enger Abstimmung mit der IT.
- Erstellung von Berichten und Präsentationen für das Management, um über Fortschritte und Ergebnisse zu informieren.
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- Du überwachst und validierst Transaktionen, identifizierst falsche Buchungen und gewährleistest die Einhaltung unserer internationalen Finanzprozesse für den Direktvertrieb.
- Du optimierst und sicherst die Qualität in unseren Accounting-Prozessen, einschließlich Kontenabstimmungen, Mahnwesen und internen Kontrollsystemen.
- Als kompetente/r Prozesspartner:in fungierst du für Fachstellen und Abteilungen in allen Rechnungswesen-Angelegenheiten.
- Du förderst den Wissensaustausch im Team, bearbeitest Eskalationen und bist der fachliche Ansprechpartner für Wirtschaftsprüfer und Revisionsberichte.
- Du erstellst, stimmst ab und präsentierst Entscheidungsvorlagen in internen Gremien.
- Du bist verantwortlich für die Freigabe von Abgrenzungen und Korrekturen.
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In your career, let’s prove what’s possible.
- Participate in all phases of the automation development: requirements, design/analysis, assembly, testing, integration, and volume manufacturing.
- Design and analyze mechanical and mechatronic systems, including motion control and automation.
- Conduct detailed analysis including structural, finite element analysis (FEA), thermal, heat transfer, stress, vibrations, fluid and gas flow dynamics, and manufacturability to properly specify designs.
- Work with cross-functional teams (software, controls, suppliers, manufacturing).
- Developing control systems in close collaboration with software teams.
- Conduct feasibility studies, prototype fabrication, and failure analysis using methods like 5-Why and 8D, characterize and validate design performance.
- Develop control systems hardware, perform PID tuning, and design motion profiles.
- Prepare reports and technical presentations to clearly communicate design intent, evaluation, and validation to a diverse audience in design reviews.
- Create documentation and support lifecycle management of products.
- Ensure documentation aligns with SEMI, Lam standards, and industry best practices for geometric dimensioning and tolerancing (GD&T).
- Collaborate with suppliers and internal teams to ensure solutions can be manufactured with high-quality, cost-optimized, and to requirements.
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