2 Order Management Specialist Jobs in Salzburg
What can you expect?
- You will develop, operate and optimize the pan-European Built-to-Stock (BtS) vehicle configurations (= Order Templates) in a Group function (BMW and MINI)
- You will determine the best BtS vehicle configurations by combining Data & Analytics, Market & Retail partner feedback.
- You are responsible to constantly monitor the BtS Template performance by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present decisions for the Stock and Template Advisory Circle (STAC) as a Group function
- You will contribute to a regular exchange with relevant central interfaces (e.g. ordering, stock management, volume planning, young used car management) and market-based sales functions (e.g. area manager)
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region
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What can you expect?
- You will be responsible for ensuring the production pipeline fill by ordering stock vehicles, both for central compounds as well as regional compounds based on recommended configurations (ConRecOrd Templates).
- You will be constantly monitoring the order/production pipeline and in case of disturbances (e.g. restrictions) you will be managing the incident by identifying & evaluating the problem, deriving measures (including defining the specific handling in the ordering systems) and coordinating the communication with the relevant process partners.
- Regular exchange with the relevant central interfaces (e.g. template management, stock management, volume planning, young used car management) and market based sales functions (e.g. area manager).
- You will be the central contact for dealer queries that could not be answered and clarified by First Level Support.
- If necessary, identifying new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
- Participation in setting up the ordering team and all associated activities during the initial setup phase of the new BMW/MINI sales model.
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