Was erwartet Dich?
- Du unterstützt das Team im Bereich der Händlernetzentwicklung mit der Einführung der neuen Designwelt „Retail.Next“ im Handelsbetrieb, sowie der Implementierung innovativer Kundenprozesse.
- Du unterstützt das Team bei der Transformation der physischen und digitalen Customer Journey im Zuge der Implemtierung digitaler Tools am Point of Sales.
- Dabei bist Du im direkten Austausch mit unseren verschiedenen Ansprechpartnern in den 12 Märkten sowie mit externen BMW-Partnern (Architekten, Projekt Management Agenturen, etc.)
- Du unterstützt laufende Projekte wie zum Beispiel: Mystery Shopping, internal eSign Tool Implementierung, etc.
- Du bist Ansprechpartner für ad-hoc Analysen und Auswertungen (z.B. Management-Reportings undTrackings, wie auch Projektpräsentationen, etc.).
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Your responsibilities
- Further development and evaluation of the PALFINGER Partner Standards Program (guidelines, bonus systems, etc.) in close collaboration with Sales, Aftersales, etc.
- Preparation, creation, and follow-up of key performance indicators and reports for sales, installation, and service partners, with a strong focus on partner performance
- Definition of sales, installation, and service partner management processes (scouting, screening, onboarding, development)
- Leading and contributing of strategic and global Network Development projects
- Supporting the further development of essential online tools and platforms
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YOUR RESPONSIBILITIES
- Support in coordination and regional rollout of guidelines (including architectural guidelines); act as sparring partner, ensure customer experience according to brand guidelines, and contribute to budgeting, event overview, and resource planning
- Set up, coordinate, and oversee global and regional fair activities, including clustering in ABC events and ensuring consistent execution across markets
- Support regional hubs, partners, and the dealer network through proactive development of solutions, benchmarking across different industries, and identification of trends and formats
- Drive concept development, project and budget management, and stakeholder involvement to ensure alignment and effective implementation
- Plan and execute strategic location openings, ensuring consistency with brand and operational objectives
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Your Tasks
- Analyze financial and operational performance of Marine After Sales/Service hubs and identify improvement opportunities.
- Act as a strategic partner to functional managers, supporting business development and decision-making.
- Develop and implement controlling standards and ensure consistency across all hubs.Coordinate key financial processes (budgeting, forecasting, target setting) and ensure timely reporting.
- Drive performance improvement initiatives through actionable plans in collaboration with Service and After Sales teams.
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Vollzeit
Klagenfurt, Sankt Johann im Pongau
05.02.2026
Klagenfurt, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You support our (inter)national customers and participate in the on-call wheel.
- You provide support for technical problems as part of the on-call service outside office
- office hours and at weekends.
- You will work with the team and our customers to develop solutions and workarounds.
- You will receive in-depth training to enable you to provide independent support for our eurofunk solutions - you will learn about various virtualization solutions, operating systems, databases, communication and control technology,
- You will get to know our comprehensive product range and specialize according to your interests and skills.
- By working in the control centers on site, you will get to know our products in use, customers and the control centers even better.
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