ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You are the single point of contact for all customer enquiries and act as an internal information hub in the service department.
- You record fault reports and service requests and provide administrative and organizational support to your colleagues in technical support.
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Tasks
- Professional execution/support of expert consultations as well as internal and external events (e.g., seminars at wholesalers, with customers, or associations)
- Regular participation in and professional support at food and wholesale trade fairs (e.g., Intergastra, Internorga)
- Development and professional support of customer-specific concepts
- Close exchange with key decision-makers at the customer (menu planning, foodservice, product development)
- Regular participation in sales meetings as well as conducting product presentations
- Development and ongoing optimization of application and promotional recipes
- Continuous market observation (products, prices, and competitor activities)
- Support of assigned customers (if necessary, temporary regional support)
- Preparation of daily and monthly reports as well as timely reporting
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YOUR RESPONSIBILITIES
- Act as the main contact for retrofit and modification requests from customers, dealers and service partners
- Translate customer needs into clear technical solutions in close cooperation with design teams
- Develop and prepare retrofit and modification offers, including service kits
- Manage projects from initial inquiry through successful completion
- Build in-depth knowledge of PALFINGER marine and wind cranes to create effective solutions
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Your responsibilities
- Conduct global service assignments and on-site commissioning of marine equipment
- Lead factory acceptance tests and train service technicians
- Provide first-level technical support to end customers and service partners
- Analyze and resolve technical issues, preparing repair and solution proposals
- Collaborate on technical reports and implementation of improvement measures
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Tasks
- Responsibility for the legally compliant creation and review of labels based on current specifications (declaration, documentation, compliance)
- Creation and maintenance of sample and finished product specifications in accordance with applicable legal requirements
- Implementation of linguistic adjustments and extensions in more than 42 languages, as well as maintenance of international country‑ and customer‑specific requirements
- Operational support and management of label inventories for several international locations
- Subject‑matter contact person for internal departments such as Production, Customer Service, Product Management and Logistics
- Documentation and maintenance of process documentation as well as country‑ and customer‑specific requirement tables
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YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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Your Responsibilities
- Rapidly grow market share in system gastronomy (Germany)
- Identify and acquire new customers with a ‘hunter’ mindset
- Develop customized concepts in collaboration with internal teams
- Conduct market and competitor analyses to spot growth opportunities
- Create and execute strategic account plans
- Lead contract negotiations and secure framework agreements
- Represent NovaTaste at trade fairs, industry events, and customer workshops
- Participate in regular team meetings in Germany and Salzburg
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Your Responsibilities
- Rapidly grow market share in system gastronomy (Germany)
- Identify and acquire new customers with a ‘hunter’ mindset
- Develop customized concepts in collaboration with internal teams
- Conduct market and competitor analyses to spot growth opportunities
- Create and execute strategic account plans
- Lead contract negotiations and secure framework agreements
- Represent NovaTaste at trade fairs, industry events, and customer workshops
- Participate in regular team meetings in Germany and Salzburg
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YOUR RESPONSIBILITIES
- Develop and implement global and local marketing communication concepts and campaigns in close collaboration with the Brand & Marketing Communication team
- Lead the creation of engaging content across digital, social media, print, and events to promote brand and product visibility
- Translate and activate global product and solution campaigns for regional markets, supporting lead generation and sales
- Support local sales, service teams, and dealer networks in executing marketing initiatives and campaigns
- Manage agency and third-party collaboration to ensure high-quality, customer-centric communication
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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