3 Customer Service Specialist Jobs in Salzburg
Diese Aufgaben erwarten Sie
- Überwachung, Koordination und Steuerung von Serviceaufträgen
- Kundenberatung zum Thema Reparatur und Reinigung
- Fachliche Beratung zu Dienstleitungspaketen und Kostenvoranschlägen
- Professionelle Bearbeitung von Reklamationen für nachhaltige Kundenzufriedenheit
- Enge Zusammenarbeit mit unseren Produktionsstätten
|
YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
|
YOUR RESPONSIBILITIES
- Develop and implement global and local marketing communication concepts and campaigns in close collaboration with the Brand & Marketing Communication team
- Lead the creation of engaging content across digital, social media, print, and events to promote brand and product visibility
- Translate and activate global product and solution campaigns for regional markets, supporting lead generation and sales
- Support local sales, service teams, and dealer networks in executing marketing initiatives and campaigns
- Manage agency and third-party collaboration to ensure high-quality, customer-centric communication
|
