YOUR RESPONSIBILITIES
- Act as the main contact for retrofit and modification requests from customers, dealers and service partners
- Translate customer needs into clear technical solutions in close cooperation with design teams
- Develop and prepare retrofit and modification offers, including service kits
- Manage projects from initial inquiry through successful completion
- Build in-depth knowledge of PALFINGER marine and wind cranes to create effective solutions
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What can you expect?
- You will be responsible for ensuring the production pipeline fill by ordering stock vehicles, both for central compounds as well as regional compounds based on recommended configurations (ConRecOrd Templates).
- You will be constantly monitoring the order/production pipeline and in case of disturbances (e.g. restrictions) you will be managing the incident by identifying & evaluating the problem, deriving measures (including defining the specific handling in the ordering systems) and coordinating the communication with the relevant process partners.
- Regular exchange with the relevant central interfaces (e.g. template management, stock management, volume planning, young used car management) and market based sales functions (e.g. area manager).
- You will be the central contact for dealer queries that could not be answered and clarified by First Level Support.
- If necessary, identifying new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
- Participation in setting up the ordering team and all associated activities during the initial setup phase of the new BMW/MINI sales model.
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What can we expect?
- A degree in business administration, logistics or comparable fields of science with initial professional experience in the automotive industry in an operational stock management role (or comparable).
- Alternatively, you have completed your vocational training and have at least 5 years of professional experience in an operational stock management role (or comparable).
- Experience with the BMW Group ordering system IVS-R will be a plus.
- Familiarity with BMW Group Products and Processes and confidence to handle and communicate with various Interface partners, e.g. with specialist departments, central functions and 3rd party providers.
- The ability to accurately track inventory and run predefined reports.
- Good organizational and planning skills.
- Personal initiative and 100% reliability.
- Team spirit and intercultural skills.
- Fluent in business English
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Was erwartet Dich?
- Aktive Mitarbeit an der Optimierung und Weiterentwicklung unserer internationalen Finanzprozesse im Zuge des Direktvertriebs, um diese effizienter und effektiver zu gestalten.
- Neben der Prozessoptimierung umfassen die Aufgaben insbesondere die Qualitätssicherung in den Accountingprozessen wie Kontenabstimmungen, Mahnwesen, Intercompany-Abstimmungen und das interne Kontrollsystem.
- Du erstellst Dokumentationen der Finanzprozesse und bist Ansprechpartner für unseren externen Dienstleister.
- Du arbeitest eng mit unseren internationalen Prozesspartnern und Stakeholdern zusammen, um gemeinsam innovative Lösungen zu finden.
- Analyse unserer Finanzsysteme und -anwendungen und Aufzeigen von Optimierungsmöglichkeiten in enger Abstimmung mit der IT.
- Erstellung von Berichten und Präsentationen für das Management, um über Fortschritte und Ergebnisse zu informieren.
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Vollzeit | befristet | Praktikum
Was erwartet Dich?
- Werde Teil eines dynamischen Teams und unterstütze den weiteren Aufbau unseres Accounting Hubs.
- Du erhältst Einblick in die faszinierenden Accountingprozesse unseres Direct Sales Models.
- Führe spannende Datenauswertungen- und analysen durch und gewinne wertvolle Erkenntnisse.
- Die Bearbeitung von herausfordernden Anfragen unseres Shared Service Centers sind Dein daily-business.
- Arbeite mit dem Accounting-Team zusammen, um Konten präzise abzustimmen.
- Gestalte Prozessdokumentationen mit und trage so zur Optimierung bei.
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In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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