4 Customer Experience Operations Jobs in Salzburg
Vollzeit
Salzburg, Sankt Johann im Pongau
14.12.2025
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You take on the central role in our international IT projects and are the professional and technical contact person for our operations control software.
- As a process/domain expert, you will advise our customers and play a leading role in the planning, coordination and implementation of our software technologies.
- Together with our users, you determine their requirements for our software. In addition to analysing and documenting customer needs, you will act as an interface to our software development teams.
- In the course of software upgrades, you will accompany our customers during the rollout of new features and support them in the implementation of updates.
- Through continuous exchange, you will be familiar with customer needs and proactively address development potential.
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You are interested in monitoring, controlling and managing applications and systems.
- Customizing applications with regard to usability, workflows and interfaces is exciting for you.
- You participate in the proactive further development and optimization of operating processes.
- You enjoy working in a team and like to act independently.
- You build up good expertise and make it available to the team.
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Your tasks
- Manage and develop COPA-DATA’s representative organization in Brazil, ensuring alignment with regional sales, marketing, and partner objectives across the Americas.
- Develop and execute energy-sector business and partner strategies aligned with both our global goals and the regional growth priorities of the Americas
- Build and maintain strong relationships with system integrators and key accounts
- Identify and onboard new partners that align with our long-term strategy
- Monitor energy market trends, grid modernization programs, and digitalization initiatives to adapt regional strategy
- Coordinate partner initiatives and industry projects to ensure impactful delivery and visible business outcomes
- Support sales teams with manufacturing-industry insights, value propositions, and competitive positioning during sales pursuits
- Coordinate communication, forecasting, and strategic planning between COPA-DATA USA Corp. and the representative organization in Brazil to strengthen regional consistency and visibility
- Collaborate with internal Industry and Product Management to translate energy-sector needs into solution content and go-to-market initiatives
- Gather and share intelligence on manufacturers, OEMs, and automation partners to inform regional strategy.
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Vollzeit
Salzburg, Wien
17.12.2025
Salzburg, Wien
About the journey
- Event Management
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Sheraton Grand Salzburg - Food and Beverage
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