YOUR RESPONSIBILITIES
- Continuously enhance PALFINGER’s global enterprise risk and insurance framework, ensuring alignment with corporate strategy, risk appetite, and governance requirements
- Lead and further develop the enterprise risk & insurance team, fostering professional growth, accountability, and a strong risk culture
- Coordinate enterprise-wide risk identification, assessment, evaluation, and mitigation across strategic, operational, financial, compliance, and reputational risks
- Monitor and enhance risk mitigation strategies, loss prevention measures, and risk gap analyses across the organization
- Act as the central interface to brokers, insurers, loss adjusters, and internal stakeholders worldwide
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YOUR RESPONSIBILITIES
- Drive portfolio development by initiating product development projects and business cases for different industry applications.
- Gather, evaluate and prioritize product requirements and unique selling propositions (USPs) from EMEA markets.
- Conduct structured competitive and market analyses to identify trends, opportunities and gaps in our product offering.
- Collaborate closely with Product Line Management, Product Application Management, Sales Training and Product Marketing on product launches and discontinuations.
- Support the EMEA sales teams with application and market know-how to win new business and further develop existing customers.
- Build up new and strengthen existing business relations to lead customers and installation partners.
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Your Responsibilities:
- Provide disciplinary leadership and development for a team of technical experts, fostering a high-performance and collaborative culture.
- Oversee the implementation and global rollout of a company-wide PLM solution, ensuring alignment with business goals and stakeholder requirements.
- Coordinate the integration of PLM, working closely with the Process and Data Organization (PDO).
- Lead process optimization initiatives across departments, ensuring efficient and scalable solutions.
- Manage external service providers, including contract governance, performance monitoring, and budget control.
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YOUR RESPONSIBILITIES:
- Own and continuously evolve the PALFINGER BPM framework, standards, templates, and lifecycle; ensure consistent use of BPM tools (e.g., SAP Signavio) and TOGAF Tools
- Lead the development and maintenance of the enterprise end-to-end process architecture; govern process design, review, and documentation quality
- Ensure cross-domain end-to-end process integration across the global template; manage dependencies, handovers, and integration checkpoints and escalate design conflicts and risks
- Own and govern the BPM training strategy (concepts, onboarding, learning paths) to enable sustainable process adoption in the functional organizations
- Build and develop a multidisciplinary team; manage stakeholders and represent BPM&A topics in governance bodies and transformation programs and improve the community of BPM users at PALFINGER globally
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YOUR RESPONSIBILITIES
- Lead, develop and coach the Supply Quality Management team and coordinate regional SQM activities
- Select, qualify and develop suppliers in close collaboration with Purchasing
- Ensure robust quality standards through audits, inspections and defined quality assurance measures
- Manage supplier quality topics in projects, including prototypes, first samples and relocations
- Drive supplier-related complaint, corrective action and continuous improvement processes
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Tasks
- Acquire new customers & develop fresh market segments
- Manage and grow key accounts — including the Campofrio Food Group
- Lead projects to success (with support from technical teams)
- Shape the strategy and product portfolio for the Spanish market
- Expand and elevate the Starter Cultures business
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YOUR RESPONSIBILITIES
- Define and implement project management standards, tools, and governance models at PALFINGER Sales & Service
- Develop and continuously improve project management frameworks, processes, templates, and guidelines
- Act as PMO expert, providing guidance, coaching, and operational support to Project Managers and teams
- Design and deliver internal PM training sessions, workshops, and knowledge-sharing initiatives
- Drive PMO governance, performance tracking, and continuous improvement across projects and practices
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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Vollzeit
Hybrid, Cham
28.05.2026
Hybrid, Cham
Das erwartet dich bei uns:
- Verantwortung für Umsatz, Distribution und Marge im Schweizer Apparel‑Markt
- Entwicklung und Umsetzung saisonaler Sales‑ und Forecast‑Pläne in enger Abstimmung mit dem Market Management
- Durchführung von Sell‑in Meetings, Pre‑Orders und Produktpräsentationen im Sportfachhandel
- Ausbau und aktive Entwicklung des Händlernetzwerks im Ski‑ und Outdoor‑Markt
- Analyse von Sell‑out‑Daten und Ableitung konkreter Massnahmen zur Optimierung von Sortiment und Marktperformance
- Proaktive Mitgestaltung von Sortiment, POS‑Auftritt und Marktstrategie für Atomic Apparel in der Schweiz
- Umsetzung der globalen Atomic Apparel Strategie im lokalen Markt
- Zentrale Schnittstelle zu Market Management, HQ Altenmarkt im Pongau, OPS und Customer Service
- Teilnahme an Sales Meetings, Produkttrainings sowie internationalen Sales‑ und Brand‑Konferenzen
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YOUR RESPONSIBILITIES
- Own and continuously develop the global internal communication strategy in alignment with Corporate Communications, brand, and Reach Higher 2030+; define tone of voice, governance, standards, and processes
- Steer global editorial and topic planning, ensure clear narratives, messaging consistency, and language guidelines; simplify communication by focusing on strategic relevance and impactful storytelling
- Own and coordinate the global internal communication ecosystem, including the intranet and collaboration platforms, ensuring a well‑orchestrated push‑and‑pull communication model across global, regional, and local levels
- Lead internal communication for major initiatives, change, and crisis situations; empower leaders as communicators through clear guidance, tools, and formats in close collaboration with Corporate Communications and HR
- Act as a strategic partner to Management, HR, and regional hubs; lead and develop the global internal communication team, fostering a culture of performance, accountability, and innovation
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YOUR RESPONSIBILITIES
- Planning, managing and implementing projects whilst meeting time, cost and quality targets
- Coordinating interdisciplinary project teams and external partners and defining project objectives, milestones and resources
- Managing risks and opportunities within projects
- Providing regular reports to stakeholders and management
- Ensuring transparent communication between all project participants and optimizing existing project management processes and methods
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What awaits you?
- You will be responsible for financial analysis and performance monitoring of retail partners in selected markets within the Central and Southeastern Europe region.
- You manage the Dealer Benchmarking System (DBS)/ RFB, ensure data quality, validation processes, and reporting flows between retail partners, NSC and BMW AG.
- You support retail partners in interpreting financial results and optimize profitability and cost structures.
- You identify financial risks and opportunities, provide actionable recommendations, ensure Contract Market-specific Cost (CMC) steering and claim handling.
- You support financial audits and validate investment proposals.
- In collaboration with external consultants and local BMW colleagues, you will support dealers in performance and cost management.
- You identify local potential from data in the technical context as well as prioritize and implement data-driven Use Cases in the business context.
- You are the contact person for the sales region for the central (AG) Data Transformation Officer.
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What can you expect?
- You will develop, operate and optimize the pan-European Sales Operations Business in a Group function (BMW and MINI).
- You will determine the best Sales Operations processes for Region Europe.
- You are responsible to constantly monitor performances and defined KPIs by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present relevant insights in the dedicated European Management Circles.
- You will steer the regular exchanges with the different involved stakeholders, like central and headquarter departments (e.g. ordering, stock management, volume planning, young used car management) and market-based functions (e.g. area manager) and national sales companies.
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region.
- You will identify new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
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YOUR RESPONSIBILITIES
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals
- You own the global Service change request backlog, coordinating cross‑process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability)
- You design and maintain cross‑system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization
- You coordinate Service reporting requirements, ensure end‑to‑end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end‑user enablement
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YOUR RESPONSIBILITIES
- Analyze customer requirements and business processes to design tailored ERP solutions using Infor LN and other standard/custom components
- Provide end-user support and incident management, including troubleshooting, help desk activities, and proactive issue resolution
- Collaborate cross-functionally with internal teams and external partners to test, implement, and document logistics processes and system enhancements
- Lead small projects or tasks independently, helping define new business needs and coordinating with stakeholders to ensure successful delivery
- Train clients and share knowledge internally, staying updated on software enhancements and continuously improving support processes and team capabilities
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YOUR RESPONSIBILITIES
- Technical and managerial leadership of the team in the Order Engineering & Technical Documentation department
- Management and coordination of order-related processes
- Ensuring the timely preparation and delivery of technical documentation with optimization and further development of processes, tools and standards
- Interface management between Sales, Operations, Purchasing and Service
- Resource planning and capacity management within the area of responsibility and support in preparing quotations and clarifying technical aspects of customer requirements
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YOUR RESPONSIBILITIES
- Analyze customer requirements, review specifications and assess technical feasibility
- Act as interface between Engineering/R&D, Sales and Production and translate customer needs into technical specifications
- Support projects from inquiry to implementation and assist in preparing technical proposals and quotations
- Create and maintain relevant technical documentation for projects and internal handovers
- Provide technical support and act as point of contact for customers
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YOUR RESPONSIBILITIES
- Lead and manage projects, ensuring timely delivery of agreed objectives and results
- Drive continuous development and rollout of standardized process templates across the group
- Oversee release management, including implementation of RFCs, testing, and hypercare
- Coordinate technical implementations with internal and external partners (e.g., SAP S/4 HANA)
- Organize and ensure 3rd level support, including SLA management for 2nd level services
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YOUR RESPONSIBILITIES
- Perform quality control and product certification of supplier components, ensuring full compliance with technical and quality requirements, and support supplier audits and development activities in close cooperation with Global Supplier Quality Management
- Define, monitor, and report supplier quality KPIs, actively driving corrective and preventive actions to ensure sustainable continuous improvement
- Build and maintain strong, collaborative supplier relationships, leading joint improvement initiatives, including root cause analysis and structured problem-solving methodologies
- Contribute to the optimization and harmonization of quality management standards and processes across the organization
- Actively participate in optimization and transformation projects to support business growth, efficiency, and operational excellence
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YOUR RESPONSIBILITIES
- Ensure smooth communication with dealers by providing information on delivery times, prices, and customized equipment orders while coordinating with suppliers and internal stakeholders
- Monitor order intake, changes, and requests while maintaining service quality across product lines such as Loader Cranes, Hook & Skip Loaders, PALFINGER Equipment, and MCC
- Contribute to reporting activities and support efforts to optimize processes and reduce stock units
- Support customized orders, inquiries, and changes, including acting as a deputy for the Tuning Center and Hook & Skip topics
- Handle after-sales topics including service contracts and cross-border sales coordination
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Your responsibilites
- Manage and deliver SAP S/4HANA implementation and rollout projects using SAP Activate and leading ERP project management practices
- Achieve results on time, within budget, and at the highest quality standards with clear project milestones
- Lead and coordinate interdisciplinary, cross-functional, and international project teams, including external technology integration partners
- Identify, evaluate, and mitigate project risks, manage change requests, and maintain strong stakeholder communication
- Prepare and present management reports, PMO status updates, and steering committee materials for executive decision-making
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Ihre Aufgaben:
- Abgeschlossene kaufmännische Ausbildung (HAK, HLW, Lehre)
- MS-Office Grundkenntnisse (Word, Excel, Powerpoint)
- Grundkenntnisse in Englisch
- Aufgeschlossenes und professionelles Auftreten
- Genauer, gewissenhafer und strukturierter Arbeitsstil
- Serviceorientiertheit und Eigenverantwortung
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YOUR RESPONSIBILITIES
- Drive the transition to a fully model based and virtual engineering environment for Loader Cranes
- Develop and validate innovative crane functions through simulation and virtual testing
- Define and implement MBSE/MBD methods, tools, and standards
- Setup and lead international virtualization teams and projects, strengthen the global development network
- Establish knowledge management and KPI tracking
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YOUR RESPONSIBILITIES
- Manage and maintain the global intranet as the central internal communication platform, including creating, editing, publishing, and updating content in line with governance, templates, and editorial standards
- Coordinate global intranet content contributions by supporting regional and functional content owners, ensuring clarity, quality, relevance, and consistency across intranet pages
- Support internal communication initiatives and campaigns by preparing and adapting content (articles, updates, visuals) and contributing to editorial planning, publishing schedules, and approval processes
- Ensure governance and standards are applied by following internal communication guidelines, supporting consistent channel usage, and acting as a first point of contact for intranet-related questions
- Collaborate with internal stakeholders and contribute to improvements by working closely with the Internal Communications team, HR, and regional contacts, while supporting basic analytics and suggesting improvements for content and user experience
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YOUR RESPONSIBILITIES:
- Develop training strategy, concept (approach, methodology, tools, training process) for implementing network of business processes in the functional organizations in course of the SAP S/4HANA transformation program
- Define enablement and change management principles and strategy
- Define training tools and systems and their setup for the proper planning and execution of the trainings
- Coordinate the development, sequencing and execution of the trainings in close collaboration with ICT and the Process and Data Organization
- Build network and facilitate collaboration among stakeholders of training and enablement within the project and in the local organizations (Train the Trainer)
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YOUR RESPONSIBILITIES
- Ensuring the stable operation and continuous further development of the SAP SuccessFactors modules, including 2nd & 3rd level support
- Design, configuration, and administration of the SuccessFactors platform, including Foundation and cross‑modular functions
- Participation in group‑wide HR‑IT transformation projects, including data migration and integration of new solutions
- Close collaboration with HR and IT stakeholders, as well as coordination of external implementation and service partners
- Analysis of technical requirements, evaluation of new functionalities, and active contribution to the design of the HR system architecture
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What awaits you?
- Controlling of Sales and Costs for BMW, MINI and Motorrad for the region Central and Southeastern Europe (comprising 12 markets).
- Strong involvement in planning, steering and reporting of financial KPIs.
- Analysis of plan/target gaps and derivation of target-aimed measures.
- Support in the financial evaluation of planned strategic activities.
- Support for monthly closing, forecasts and budget planning.
- Preparation of regular reports and management presentations.
- Support the FP&A department with data quality controls and BI development.
- Support the performance team with implementation of AI within FP&A and market controlling.
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YOUR RESPONSIBILITIES
- Define and maintain security standards, architectures, and baselines for on-premise Active Directory, Entra ID, Microsoft 365, Purview and Azure environments, including privileged access and Zero Trust principles as well as Email and Communications Security
- Guide, steer, and supervise third-party service providers responsible for implementing and operating security configurations, ensuring alignment with internal policies and best practices
- Govern identity and access management, including privileged access management, conditional access, and continuous improvement of Zero Trust capabilities
- Support and coordinate security monitoring and incident investigations using Microsoft audit and logging tools, SIEM platforms, and endpoint detection solutions
- Collaborate with internal stakeholders and external partners to design secure network and cloud architectures, including firewall and secure access solutions, and ensure regulatory and policy compliance
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In your career, let’s prove what’s possible.
- General Accounting tasks such as Debitor/Creditor Accounting, Asset Management, Bank
- Monthly Closes
- Support in any internal and external Audits
- Year End Preparations and contact person for Tax advisor and Auditors
- Prepare audit documentation in a clear, concise, and timely manner
- Participate in other projects or assignments as requested
- Preparation of monthly declarations
- Act as functional lead for a small accounting team of 2, coordinating tasks and providing day‑to‑day guidance
- Review accounting entries and reconciliations prepared by the team to ensure accuracy and compliance
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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