Wir verstärken unser Team mit einem Digital Operations Manager (m/w/d)
- Interesse an Digitalisierung, Künstlicher Intelligenz und neuen Technologien
- Strukturierte und analytische Arbeitsweise
- Freude daran, Prozesse zu verstehen und zu optimieren
- Hohe Eigenverantwortung und selbstständiges Arbeiten
- Fähigkeit, komplexe Themen verständlich zu erklären
- Interesse an Dokumentation, Wissensmanagement und Qualitätsstandards
- Ausgeprägtes Verantwortungsbewusstsein im Umgang mit Daten und Informationen
- Kommunikationsstärke und Freude an der Zusammenarbeit mit unterschiedlichen Abteilungen
- Verständnis für betriebliche Abläufe und wirtschaftliche Zusammenhänge
- Neugier, neue Systeme und Werkzeuge auszuprobieren und zu bewerten
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Vollzeit
Salzburg, Straßwalchen, Wien, Premstätten
11.08.2026
Salzburg, Straßwalchen, Wien, Premstätten
Ihre Aufgaben:
- Operative Unterstützung der Fachbereiche bei der Anwendung der eingesetzten Systeme – mit Schwerpunkt Produktionsplanung, Auftragsmanagement & -steuerung sowie Transportmanagement
- Fachliche Führung und Koordination bereichsübergreifender Themen und Projekte (laterale Führung ohne disziplinarische Verantwortung)
- Aktive Mitwirkung bei der Einführung und Weiterentwicklung unseres ERP-Systems
- Analyse, Optimierung und kontinuierliche Weiterentwicklung operativer Prozesse
- Integration interner und externer Schnittstellen über eine EDI-Plattform
- Mitwirkung an nationalen und internationalen IT-Projekten
- Zentrale Ansprechperson für Fachabteilungen und Support
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Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.
If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to talentacquisition@amersports.com (HR). We're here to provide you with the support and information you need to make your experience with Atomic as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we're always here to assist you!
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Vollzeit
Hybrid, Altenmarkt
10.08.2026
Hybrid, Altenmarkt
Mehr als Kundenservice – du bewegst eine internationale Marke
- Betreuung unserer B2B-Kunden in den DACH-Märkten mit Schwerpunkt auf französischsprachigen Kunden in der Schweiz per Telefon und E-Mail in Französisch, Deutsch und Englisch.
- Eigenständige Abwicklung des gesamten Auftragsprozesses – von der Bestellung bis zur erfolgreichen Auslieferung
- Lösungsorientierte Bearbeitung von Reklamationen, Retouren und Gutschriften
- Sicherstellung einer zuverlässigen Lieferkommunikation durch Überwachung von Lieferterminen und offenen Aufträgen
- Unterstützung bei der Nachverfolgung von Lieferungen und Koordination mit internen Schnittstellen
- Enge Zusammenarbeit mit Außendienst, Verkaufsleitung und Produktmanagement zur Weiterentwicklung unserer Kundenbeziehungen
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My Best Health
- Planung, Steuerung und Umsetzung von bereichsübergreifenden Projekten im Vertriebs- und Operationsumfeld
- Mitwirkung beim Ausbau langfristiger Kundenbeziehungen sowie Erstellung individueller Kundenangebote und Durchführung von Vertriebspräsentationen
- Analyse bestehender Prozesse und Identifikation von Optimierungspotenzialen
- Einführung neuer Tools, Systeme oder Workflows (z. B. CRM, ERP, Reportingstrukturen)
- Unterstützung bei Produkteinführungen, Go-to-Market-Projekten und neuen Vertriebskanälen
- Koordination interner Stakeholder sowie externer Partner und Dienstleister
- Erstellung von Projektplänen, Timelines, Budgets und Reportings
- Monitoring von KPIs sowie Erfolgsmessung von Maßnahmen
- Sicherstellung reibungsloser Übergaben in den operativen Betrieb
- Unterstützung des Managements bei strategischen Initiativen und Entscheidungsgrundlagen
- Aktive Mitgestaltung einer effizienten und skalierbaren Organisationsstruktur
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RESPONSIBILITIES
- First work experience in fields of (retail and/or trade) marketing, PR, product management, sales or related would be an advantage
- Strong affinity for fashion and lifestyle industry, is a must
- Fluent in English and German
- Knowledge of Adobe Photoshop, Illustrator, and After Effects would make you step out of the crowd
- Expertise in correspondence with internal and external partners on an international level
- Ability to autonomously assume projects and tasks and to proactively work in a structured manner
- Excellent communication and interpersonal abilities
- Hands-on mentality combined with a solution-oriented mind
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Sheraton Grand Salzburg
- Develop and execute a cohesive cluster sales strategy, aligning with brand standards and revenue goals across both properties
- Lead and inspire the sales team to achieve booking targets, fostering a culture of accountability and high performance
- Oversee proactive and reactive sales efforts, ensuring optimal conversion across all channels and market segments
- Drive business development through strategic account management, market intelligence and innovative positioning strategies
- Collaborate with Revenue Management and Marketing Communications to optimise RevPAR, market share and campaign effectiveness
- Strengthen relationships with key stakeholders including ownership, regional teams and global sales offices
- Ensure seamless integration between sales and operations, maintaining exceptional service delivery throughout the customer journey
- Manage the marketing budget to support targeted campaigns, promotions and brand-aligned initiatives
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YOUR RESPONSIBILITIES
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals
- You own the global Service change request backlog, coordinating cross‑process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability)
- You design and maintain cross‑system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization
- You coordinate Service reporting requirements, ensure end‑to‑end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end‑user enablement
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Vollzeit
Salzburg, Sankt Johann im Pongau
11.08.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- administrative tasks related to human resources
- maintaining and managing HR data and documents
- assisting with onboarding and offboarding processes
- contributing to HR projects and day-to-day operations
- creating and refining templates in our HR tool REXX
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In your career, let’s prove what’s possible.
- Define and execute global product support strategies aligned with business goals and product roadmaps
- Ensure readiness for product launches, including service capability, documentation, and training
- Drive standardization of support processes across regions to ensure consistent customer experience
- Lead support activities across the full product lifecycle: installation, ramp, high-volume manufacturing, upgrades, and end-of-life management
- Ensure procedures, best-known methods (BKMs), and documentation meet product performance and serviceability requirements
- Partner with product engineering to influence design improvements based on field feedback
- Own and drive resolution of complex, cross-functional technical issues impacting product performance, yield, or reliability
- Establish structured escalation processes and ensure timely closure of high-impact issues
- Lead root cause analysis and corrective action (RCCA) processes across global teams
- Act as the global escalation point for customer issues, ensuring clear communication and rapid response
- Partner with field service teams to improve installation quality, uptime, and service efficiency
- Monitor customer feedback and field performance data to identify systemic issues and improvement opportunities
- Work closely with product engineering, manufacturing, supply chain, and quality teams to drive product improvements
- Support new product introduction (NPI) by ensuring support readiness and smooth transition from development to production
- Align with supply chain and factory teams to resolve product-related shortages, defects, and performance gaps
- Define and track KPIs such as tool uptime, MTBF, field failure rates, response time, and customer satisfaction
- Analyze global product performance data to identify trends and drive proactive improvements
- Provide regular updates and insights to senior leadership
- Drive continuous improvement initiatives focused on reliability, serviceability, and cost reduction
- Implement structured methodologies (e.g., Lean, Six Sigma, DFx) to improve product and support processes
- Standardize troubleshooting methodologies and knowledge management systems across regions
- Lead and develop a global team of product support engineers and specialists
- Establish clear roles, responsibilities, and performance expectations
- Foster a culture of accountability, customer focus, and technical excellence
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Tasks
- Führung und Entwicklung des Europe HRBP-Teams
- Strategische Beratung von Führungskräften (Fokus auf oberes und mittleres Management) in allen HR-Themen
- Umsetzung von HR-Strategien zur Unterstützung der Unternehmensziele
- Steuerung von Organisations- und Veränderungsinitiativen in einem dynamischen, wachstumsorientierten Private Equity geprägten Umfeld
- Steuerung von Talent Management, Performance Management, Nachfolgeplanung, und Budgetierung (Annual Wheel) für die Region Europa
- Analyse von HR-Kennzahlen und Ableitung von Maßnahmen
- Enge Zusammenarbeit mit den HR Centers of Expertise, dem HR Operations Europe Team sowie dem Executive Committee
- Förderung einer positiven Unternehmenskultur und Mitarbeiterbindung
- Leitung und Mitarbeit in regionalen und globalen HR-Projekten
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In your career, let’s prove what’s possible.
- Lead the development, documentation, and continuous improvement of standardized operational processes, policies, work instructions, and control methods across key business functions.
- Identify, prioritize, and execute high-impact continuous improvement initiatives using Lean, Six Sigma, Kaizen, DMAIC, and value stream mapping methodologies.
- Champion a culture of continuous improvement across the Salzburg site by driving measurable gains in quality, cycle time, productivity, and cost.
- Partner with engineering and operations teams to embed Design for Quality (DFQ), Design for Manufacturability and Assembly (DFMA), and process discipline into product development and new product introduction (NPI) activities.
- Drive the development and standardization of engineering and operational review practices, including stage-gate rigor, process controls, tolerance analysis, and verification approaches where applicable.
- Lead cross-functional problem-solving efforts to address systemic process issues, eliminate waste, and improve overall business performance.
- Establish and strengthen structured change management practices to ensure process and design changes are evaluated, communicated, and implemented effectively.
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