YOUR RESPONSIBILITIES:
- Develop training strategy, concept (approach, methodology, tools, training process) for implementing network of business processes in the functional organizations in course of the SAP S/4HANA transformation program
- Define enablement and change management principles and strategy
- Define training tools and systems and their setup for the proper planning and execution of the trainings
- Coordinate the development, sequencing and execution of the trainings in close collaboration with ICT and the Process and Data Organization
- Build network and facilitate collaboration among stakeholders of training and enablement within the project and in the local organizations (Train the Trainer)
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YOUR RESPONSIBILITIES
- Take ownership of the operational performance and scalability of PALFINGER’s global network of onsite training centers, ensuring excellence in execution, quality, and efficiency with tangible business impact
- Act as the operational counterpart to the Global Training Strategy & Digital Enablement function, ensuring disciplined execution of the global training strategy across training centers and regions within the globally defined standards and governance
- Inspire, lead and develop the EMEA training organization across Sales/Service/Technical and Installation Training — building a culture of performance, accountability, and continuous growth
- Provide functional leadership to training centers in APCA, LATAM, NAM and MARINE in strong cooperation with Global Training Strategy & Digital Enablement driving consistent execution, performance management and best-practice transfer at scale
- Shape the future of PALFINGER’s training network by driving business cases, capacity growth, and operational excellence initiatives, ensuring continuous improvement, safety, and quality through standardized processes, facilities, and equipment management across all global centers
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Hotel Goldener Hirsch a Luxury Collection Hotel Salzburg
- Gesamtverantwortung für das Qualitätsmanagement im gesamten Hotel
- Analyse von Gästefeedback (z. B. GSS, Online Reviews) sowie Ableitung und Umsetzung konkreter Maßnahmen
- Entwicklung, Implementierung und laufende Optimierung von Service- und Qualitätsstandards im gesamten Haus
- Durchführung interner Audits, Trainings und Mystery Checks
- Sicherstellung der Einhaltung aller relevanten Qualitätsrichtlinien (z. B. LQA, Forbes etc.)
- Initiierung und Steuerung von Projekten zur Verbesserung des Gästeerlebnisses
- Entwicklung innovativer Konzepte zur Steigerung der Gästezufriedenheit in Zusammenarbeit mit der Direktion
- Ermittlung und Zusammenstellung des Trainings- und Weiterbildungsbedarfs aller Abteilungen
- Entwicklung und Organisation von Trainingskonzepten gemäß Marriott Development Standards
- Planung und Durchführung von Trainings (Workshops, Präsenztrainings, E-Learnings, On-the-Job-Trainings) sowie Sicherstellung gesetzlicher Pflichtschulungen
- Enge Abstimmung mit HR und den Fachabteilungen hinsichtlich Trainings- und Entwicklungszielen
- Sicherstellung und Weiterentwicklung einer gelebten Qualitäts- und Trainingskultur
- Durchführung von Qualitätsaudits in den Abteilungen
- Onboarding und Training neuer Mitarbeiter:innen
- Übernahme von Manager-on-Duty-Diensten
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YOUR RESPONSIBILITIES
- Support the preparation, analysis, and improvement of regular financial reports including monthly, quarterly, and ad-hoc reporting
- Participate in budgeting and forecasting processes by providing analytical insights and data support
- Contribute to IT-Controlling and efficiency projects by helping develop standards and optimize cost allocation systems
- Assist in managing intragroup service relationships and in further developing internal cost allocation models
- Process, clean, and analyze large data sets to ensure accuracy and provide meaningful financial insights
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YOUR RESPONSIBILITIES
- Own and continuously develop the global internal communication strategy in alignment with Corporate Communications, brand, and Reach Higher 2030+; define tone of voice, governance, standards, and processes
- Steer global editorial and topic planning, ensure clear narratives, messaging consistency, and language guidelines; simplify communication by focusing on strategic relevance and impactful storytelling
- Own and coordinate the global internal communication ecosystem, including the intranet and collaboration platforms, ensuring a well‑orchestrated push‑and‑pull communication model across global, regional, and local levels
- Lead internal communication for major initiatives, change, and crisis situations; empower leaders as communicators through clear guidance, tools, and formats in close collaboration with Corporate Communications and HR
- Act as a strategic partner to Management, HR, and regional hubs; lead and develop the global internal communication team, fostering a culture of performance, accountability, and innovation
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YOUR RESPONSIBILITIES
- Collaboration in the Corporate Marketing & Communications department – within the External Corporate Communication team, with a focus on Public Relations
- Assisting in the creation of press releases and content planning (research, writing, and production) as well as presentations for the Executive Board and Management Team
- Editorial tasks such as research, text creation, editing, and translation of texts
- Supporting the organization of internal and external events
- Contributing to the daily operations of the Corporate Communications department
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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Vollzeit | befristet | Praktikum
YOUR RESPONSIBILITIES
- Support the Procurement Process Organization with project management tasks
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YOUR RESPONSIBILITIES
- Continuously enhance PALFINGER’s global enterprise risk and insurance framework, ensuring alignment with corporate strategy, risk appetite, and governance requirements
- Lead and further develop the enterprise risk & insurance team, fostering professional growth, accountability, and a strong risk culture
- Coordinate enterprise-wide risk identification, assessment, evaluation, and mitigation across strategic, operational, financial, compliance, and reputational risks
- Monitor and enhance risk mitigation strategies, loss prevention measures, and risk gap analyses across the organization
- Act as the central interface to brokers, insurers, loss adjusters, and internal stakeholders worldwide
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YOUR RESPONSIBILITIES
- Manage the international CPQ rollout across product lines, regions, and distributors, including supporting distributors in integrating the system into their processes and deploying it to their sales partners
- Ensure CPQ features are available throughout the entire sales structure
- Plan and conduct training sessions, workshops, and webinars for internal and external users
- Maintain ongoing communication with users to gather and relay feedback, while closely collaborating with the Product Owner and regional sales organizations to drive continuous tool improvement
- Develop rollout plans, coordinate schedules and resources, and monitor progress to provide timely updates to management
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YOUR RESPONSIBILITIES
- Drive portfolio development by initiating product development projects and business cases for different industry applications.
- Gather, evaluate and prioritize product requirements and unique selling propositions (USPs) from EMEA markets.
- Conduct structured competitive and market analyses to identify trends, opportunities and gaps in our product offering.
- Collaborate closely with Product Line Management, Product Application Management, Sales Training and Product Marketing on product launches and discontinuations.
- Support the EMEA sales teams with application and market know-how to win new business and further develop existing customers.
- Build up new and strengthen existing business relations to lead customers and installation partners.
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WAS SIE ERWARTET
- Serviceeinsätze vor Ort bei den Kunden
- Technische Kundenberatung und -betreuung
- Verkaufsförderung von Ersatzteilen
- Prüfung und Abwicklung von Gewährleistungsfällen
- Durchführung von Leitmontagen und Schulungen
- Hohe Reisetätigkeit
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YOUR RESPONSIBILITIES
- Implement, develop, and optimize master data management systems with a focus on data governance and process standardization
- Define and maintain data standards and policies to ensure consistency and alignment across all business areas
- Monitor and improve data quality through routine audits, cleansing activities, and compliance checks
- Collaborate with cross-functional teams to enhance data-driven processes and support system integrations (ERP/CRM)
- Maintain comprehensive documentation, training, and user support to promote best practices in data management
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YOUR RESPONSIBILITIES
- Drive the transition to a fully model based and virtual engineering environment for Loader Cranes
- Develop and validate innovative crane functions through simulation and virtual testing
- Define and implement MBSE/MBD methods, tools, and standards
- Setup and lead international virtualization teams and projects, strengthen the global development network
- Establish knowledge management and KPI tracking
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YOUR RESPONSIBILITIES
- Develop and execute employer branding content by supporting the social media content calendar and creating engaging text, images, and short‑form videos tailored to employer branding audiences
- Prepare and optimize visual content by editing, cropping, and formatting images and videos to ensure they are social‑media‑ready and aligned with brand guidelines
- Source authentic employee stories globally by building relationships across regions, functions, and business units, and monitoring internal platforms for relevant content that can be repurposed
- Coordinate social media publishing by aligning with the Corporate Social Media team and using existing tools and workflows to plan, schedule, and publish content
- Support employee engagement by encouraging, monitoring, and responding to reviews on employee listening channels
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Deine Aufgaben
- Durchführung von Schulungen für Kund*innen und Mitarbeitende zu unseren Softwarelösungen und Produkten (online und vor Ort);
- Analyse von Kundenanforderungen/Kundenfeedback zur Weiterentwicklung von Schulungskonzepten;
- Erstellung und Pflege von Schulungsunterlagen und E-Learning-Inhalten in Form von Videos und Texten;
- Zusammenarbeit und Kommunikation mit internen Teams (Entwicklung, Support, Vertrieb, Projektmanagement);
- Selbstständige und kontinuierliche fachliche und praxisbezogene Weiterbildung sowie regelmäßiger Fachaustausch mit internen Abteilungen.
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YOUR RESPONSIBILITIES
- Plan, organize, and execute events and trade shows for the Special Solutions segments (Marine, Defense, Railway), serving as the central contact for internal stakeholders and external partners while ensuring brand‑compliant, impactful customer experiences and managing assigned project budgets
- Apply and support PALFINGER’s Global Fair & Event Guidelines, maintaining a consistent brand and architectural identity across all Special Solutions appearances
- Coordinate global and regional fair participation, aligning event planning and execution with corporate marketing and regional units for cohesive representation
- Consult and share best practices with regional hubs, partners, and dealers; identify and benchmark event trends relevant to specialized industries
- Support the Experiential Marketing team in ongoing projects and administrative tasks, provide coverage for team members during absences, and plan and execute strategic location openings
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YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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Your responsibilities
- Conduct global service assignments and on-site commissioning of marine equipment
- Lead factory acceptance tests and train service technicians
- Provide first-level technical support to end customers and service partners
- Analyze and resolve technical issues, preparing repair and solution proposals
- Collaborate on technical reports and implementation of improvement measures
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YOUR RESPONSIBILITIES
- Act as the main contact for retrofit and modification requests from customers, dealers and service partners
- Translate customer needs into clear technical solutions in close cooperation with design teams
- Develop and prepare retrofit and modification offers, including service kits
- Manage projects from initial inquiry through successful completion
- Build in-depth knowledge of PALFINGER marine and wind cranes to create effective solutions
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YOUR RESPONSIBILITIES
- Design and govern global end-to-end business processes
- Act as decision authority for process standards and deviations
- Drive business impact, with success measured through defined performance KPIs
- Ensure systems and data consistently enforce desired process outcome
- Lead cross-functional change across regions without line authority
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YOUR RESPONSIBILITIES
- Analyze financial and operational performance of business areas – with a focus on ICT and Process & Data Management – to identify improvement opportunities
- Act as a strategic partner to functional managers, supporting business development, decision-making, and performance monitoring
- Lead efficiency and process improvement projects, develop standards, and design optimized cost allocation systems that add measurable value
- Develop, implement, and harmonize controlling standards to ensure consistency across the group
- Coordinate key financial processes such as budgeting, target setting, and monthly closing, while driving performance improvement initiatives in collaboration with Service and After Sales teams
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Your Responsibilities:
- Act as a trusted sparring partner to senior leadership, providing consulting, coaching, and end‑to‑end HR lifecycle support.
- Drive change and organizational development initiatives, including org design, workshops, and transformation projects.
- Lead and support talent management processes such as succession planning, career development, and capability-building measures.
- Oversee HR controlling activities, including FTE planning, KPI‑based performance steering, and collaboration with Finance.
- Contribute to or lead global HR projects (e.g., engagement surveys, job grading) and ensure effective cooperation with the works council.
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YOUR RESPONSIBILITIES
- Lead and manage projects, ensuring timely delivery of agreed objectives and results
- Drive continuous development and rollout of standardized process templates across the group
- Oversee release management, including implementation of RFCs, testing, and hypercare
- Coordinate technical implementations with internal and external partners (e.g., SAP S/4 HANA)
- Organize and ensure 3rd level support, including SLA management for 2nd level services
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YOUR RESPONSIBILITIES
- Ensure smooth communication with dealers by providing information on delivery times, prices, and customized equipment orders while coordinating with suppliers and internal stakeholders
- Monitor order intake, changes, and requests while maintaining service quality across product lines such as Loader Cranes, Hook & Skip Loaders, PALFINGER Equipment, and MCC
- Contribute to reporting activities and support efforts to optimize processes and reduce stock units
- Support customized orders, inquiries, and changes, including acting as a deputy for the Tuning Center and Hook & Skip topics
- Handle after-sales topics including service contracts and cross-border sales coordination
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Your Responsibilities:
- Provide disciplinary leadership and development for a team of technical experts, fostering a high-performance and collaborative culture.
- Oversee the implementation and global rollout of a company-wide PLM solution, ensuring alignment with business goals and stakeholder requirements.
- Coordinate the integration of PLM, working closely with the Process and Data Organization (PDO).
- Lead process optimization initiatives across departments, ensuring efficient and scalable solutions.
- Manage external service providers, including contract governance, performance monitoring, and budget control.
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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YOUR RESPONSIBILITIES
- Perform quality control and product certification of supplier components, ensuring full compliance with technical and quality requirements, and support supplier audits and development activities in close cooperation with Global Supplier Quality Management
- Define, monitor, and report supplier quality KPIs, actively driving corrective and preventive actions to ensure sustainable continuous improvement
- Build and maintain strong, collaborative supplier relationships, leading joint improvement initiatives, including root cause analysis and structured problem-solving methodologies
- Contribute to the optimization and harmonization of quality management standards and processes across the organization
- Actively participate in optimization and transformation projects to support business growth, efficiency, and operational excellence
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Your Responsibilities
- Develop segment strategies in close collaboration with Sales, Service, Product Groups, and R&D, ensuring a deepunderstanding of customer and dealer needs
- Drive market entry of innovative product, generating market needs, identifying test customers, and creating strong market pull
- Build deep industrial segment knowledge —particularly within global megatrend and renewable sectors and develop tailoredoffering packages for products and services
- Train and enable the sales organization on segment-specific requirements to ensure successful go‑to‑market execution
- Track and steer must‑win initiatives defined by the management team, ensuring clear performance visibility and progress
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YOUR RESPONSIBILITIES
- Leadership & Collaboration: Setting priorities, allocating resources, ensuring goal achievement, driving cross‑functional collaboration across global development teams and product lines
- Standards Development: Creating, aligning, and maintaining global product‑specific and cross‑product‑line standards, including continuous improvement of internal approval processes (PNORMEN)
- Process Excellence: Establishing and optimizing a robust, efficient standardisation process that ensures high quality, clarity, and consistency of standards
- Norm Program: Managing all technical and organizational Product Line Loader Cranes requirements of the M‑Files norms program, ensuring system optimization, data quality, and supporting users through trainings
- Global Impact: Enabling uniform, efficient standards, improving development efficiency through reuse, strengthening lifecycle-wide collaboration and building a future‑proof standardisation framework
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