Your Responsibilities
- Develop segment strategies in close collaboration with Sales, Service, Product Groups, and R&D, ensuring a deepunderstanding of customer and dealer needs
- Drive market entry of innovative product, generating market needs, identifying test customers, and creating strong market pull
- Build deep industrial segment knowledge —particularly within global megatrend and renewable sectors and develop tailoredoffering packages for products and services
- Train and enable the sales organization on segment-specific requirements to ensure successful go‑to‑market execution
- Track and steer must‑win initiatives defined by the management team, ensuring clear performance visibility and progress
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Your responsibilities:
- Responsible for the coordination of the hydraulic engineering discipline group for R&D projects on davits in the marine industry.
- Technical support of hydraulic discipline engineers, optimizing technical department processes, considering customer requirements, and international standards and regulations.
- Set up standards for main hydraulic system design and support their development, ensuring compliance with system requirements derived from relevant standards and regulations, such as functional safety.
- Support the development of cost efficient and modularized subsystems, in cooperation with the responsible partners.
- Cooperate with the hydraulic discipline engineers to ensure assigned projects meet customer and company’s objectives.
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YOUR RESPONSIBILITIES
- Act as the main contact for retrofit and modification requests from customers, dealers and service partners
- Translate customer needs into clear technical solutions in close cooperation with design teams
- Develop and prepare retrofit and modification offers, including service kits
- Manage projects from initial inquiry through successful completion
- Build in-depth knowledge of PALFINGER marine and wind cranes to create effective solutions
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YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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YOUR RESPONSIBILITIES
- Support the harmonization of procurement- and material-related data across different ERP systems (SAP, Infor LN, Microsoft Axapta)
- Assist in identifying consolidation and volume-bundling opportunities across Marine & Wind Cranes, Marine Handling Solutions, and Boats & Davits
- Prepare and analyze spending patterns to enable material and supply chain optimization
- Support cost‑saving and design‑to‑cost projects by analyzing BOM (Bill of Materials) and preparing cost overviews. You will closely collaborate with the lead buyers and other project team members
- Support in creating project documentation such as presentations, templates, dashboards, and reporting materials
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YOUR RESPONSIBILITIES
- Plan, organize, and execute events and trade shows for the Special Solutions segments (Marine, Defense, Railway), serving as the central contact for internal stakeholders and external partners while ensuring brand‑compliant, impactful customer experiences and managing assigned project budgets
- Apply and support PALFINGER’s Global Fair & Event Guidelines, maintaining a consistent brand and architectural identity across all Special Solutions appearances
- Coordinate global and regional fair participation, aligning event planning and execution with corporate marketing and regional units for cohesive representation
- Consult and share best practices with regional hubs, partners, and dealers; identify and benchmark event trends relevant to specialized industries
- Support the Experiential Marketing team in ongoing projects and administrative tasks, provide coverage for team members during absences, and plan and execute strategic location openings
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Your responsibilities
- Conduct global service assignments and on-site commissioning of marine equipment
- Lead factory acceptance tests and train service technicians
- Provide first-level technical support to end customers and service partners
- Analyze and resolve technical issues, preparing repair and solution proposals
- Collaborate on technical reports and implementation of improvement measures
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YOUR RESPONSIBILITIES
- Take ownership of the operational performance and scalability of PALFINGER’s global network of onsite training centers, ensuring excellence in execution, quality, and efficiency with tangible business impact
- Act as the operational counterpart to the Global Training Strategy & Digital Enablement function, ensuring disciplined execution of the global training strategy across training centers and regions within the globally defined standards and governance
- Inspire, lead and develop the EMEA training organization across Sales/Service/Technical and Installation Training — building a culture of performance, accountability, and continuous growth
- Provide functional leadership to training centers in APCA, LATAM, NAM and MARINE in strong cooperation with Global Training Strategy & Digital Enablement driving consistent execution, performance management and best-practice transfer at scale
- Shape the future of PALFINGER’s training network by driving business cases, capacity growth, and operational excellence initiatives, ensuring continuous improvement, safety, and quality through standardized processes, facilities, and equipment management across all global centers
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