ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You are interested in monitoring, controlling and managing applications and systems.
- Customizing applications with regard to usability, workflows and interfaces is exciting for you.
- You participate in the proactive further development and optimization of operating processes.
- You enjoy working in a team and like to act independently.
- You build up good expertise and make it available to the team.
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Vollzeit
Salzburg, Sankt Johann im Pongau
13.04.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You take on the central role in our international IT projects and are the professional and technical contact person for our operations control software.
- As a process/domain expert, you will advise our customers and play a leading role in the planning, coordination and implementation of our software technologies.
- Together with our users, you determine their requirements for our software. In addition to analysing and documenting customer needs, you will act as an interface to our software development teams.
- In the course of software upgrades, you will accompany our customers during the rollout of new features and support them in the implementation of updates.
- Through continuous exchange, you will be familiar with customer needs and proactively address development potential.
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YOUR RESPONSIBILITIES
- Disciplinary leadership and development of team member
- Implementation of operations requirements within the framework of PALFINGER release cycles with your team in close coordination with the Process and Data Organization (PDO)
- Optimization of internal and cross-departmental processes and structures in collaboration with other departments and the Palfinger Process and Data Organization (PDO)
- Coordination and collaboration with external service providers including budget monitoring and governance
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Vollzeit
Salzburg, Wörgl, Wien
08.04.2026
Salzburg, Wörgl, Wien
Wir sind das "I" und "T" in Retail...:
- End-to-End Verantwortung: Du managst eigenverantwortlich einen zentralen Teil unseres Digital Workplace Portfolios (u. a. Windows-/Mac-/Mobile-Clients, M365, Printing, Video Conference Systems)
- Strategisches Service Management: Du steuerst den Service Lifecycle, verantwortest Performance, Kosten sowie Qualität und entwickelst Strategie, SLAs und Verträge aktiv mit
- Schnittstelle & Partnersteuerung: Als zentrales Bindeglied zwischen Business und IT-Betrieb nimmst du neue Releases für die Produktion ab. Zudem steuerst du externe Partner im 2nd-Level-Support fachlich
- Qualitätssicherung & Optimierung: Du sicherst die Service-Verfügbarkeit, behältst bei Störungen den Überblick, managst Eskalationen und treibst kontinuierliche Verbesserungen voran
- Transition & Change Management: Du stimmst dich eng mit Projektteams ab, um Auswirkungen auf den Betrieb zu steuern – teils direkt in der Rolle als Service Transition Manager (STM). Neue Changes bewertest und gibst du aus Service-Sicht frei
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What can you expect?
- You will develop, operate and optimize the pan-European Sales Operations Business in a Group function (BMW and MINI).
- You will determine the best Sales Operations processes for Region Europe.
- You are responsible to constantly monitor performances and defined KPIs by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present relevant insights in the dedicated European Management Circles.
- You will steer the regular exchanges with the different involved stakeholders, like central and headquarter departments (e.g. ordering, stock management, volume planning, young used car management) and market-based functions (e.g. area manager) and national sales companies.
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region.
- You will identify new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
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YOUR RESPONSIBILITIES
- Define and maintain security standards, architectures, and baselines for on-premise Active Directory, Entra ID, Microsoft 365, Purview and Azure environments, including privileged access and Zero Trust principles as well as Email and Communications Security
- Guide, steer, and supervise third-party service providers responsible for implementing and operating security configurations, ensuring alignment with internal policies and best practices
- Govern identity and access management, including privileged access management, conditional access, and continuous improvement of Zero Trust capabilities
- Support and coordinate security monitoring and incident investigations using Microsoft audit and logging tools, SIEM platforms, and endpoint detection solutions
- Collaborate with internal stakeholders and external partners to design secure network and cloud architectures, including firewall and secure access solutions, and ensure regulatory and policy compliance
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YOUR RESPONSIBILITIES
- Design, implement and maintain data ingestion, transformation and provisioning
- Design data models and data architecture for effective data processing and storage
- DataOps: orchestrate and monitor data load processes, ensure data quality
- Support Machine Learning Operations (MLOps) with high-quality data products
- Coordinate with internal and external partners and stakeholders
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- Du interessierst dich für Monitoring, Steuerung und Management von Applikationen und Systemen.
- Customizing der Applikationen hinsichtlich Usability, Workflows und Schnittstellen sind für dich spannend.
- Du beteiligst dich an der proaktiven Weiterentwicklung und Optimierung der Betriebsprozesse.
- Du magst es, im Team zu arbeiten und agierst dabei gerne eigenverantwortlich.
- Du baust dir gute Expertise auf und stellst diese dem Team zur Verfügung.
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YOUR RESPONSIBILITIES
- Design and govern global end-to-end business processes
- Act as decision authority for process standards and deviations
- Drive business impact, with success measured through defined performance KPIs
- Ensure systems and data consistently enforce desired process outcome
- Lead cross-functional change across regions without line authority
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Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.
If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to talentacquisition@amersports.com (HR). We're here to provide you with the support and information you need to make your experience with Amer Sports as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we're always here to assist you!
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YOUR RESPONSIBILITIES
- Support the preparation, analysis, and improvement of regular financial reports including monthly, quarterly, and ad-hoc reporting
- Participate in budgeting and forecasting processes by providing analytical insights and data support
- Contribute to IT-Controlling and efficiency projects by helping develop standards and optimize cost allocation systems
- Assist in managing intragroup service relationships and in further developing internal cost allocation models
- Process, clean, and analyze large data sets to ensure accuracy and provide meaningful financial insights
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YOUR RESPONSIBILITIES
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals
- You own the global Service change request backlog, coordinating cross‑process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability)
- You design and maintain cross‑system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization
- You coordinate Service reporting requirements, ensure end‑to‑end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end‑user enablement
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YOUR RESPONSIBILITIES
- Lead and manage projects, ensuring timely delivery of agreed objectives and results
- Drive continuous development and rollout of standardized process templates across the group
- Oversee release management, including implementation of RFCs, testing, and hypercare
- Coordinate technical implementations with internal and external partners (e.g., SAP S/4 HANA)
- Organize and ensure 3rd level support, including SLA management for 2nd level services
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Fast Facts
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Expertise: Business development, energy industry knowledge, marketing, partnership management, cross-cultural communication -
Location: Salzburg, Austria -
Level: Professional -
Languages: Fluent in English and Spanish; Portuguese is a plus
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