YOUR RESPONSIBILITIES
- Define and implement project management standards, tools, and governance models at PALFINGER Sales & Service
- Develop and continuously improve project management frameworks, processes, templates, and guidelines
- Act as PMO expert, providing guidance, coaching, and operational support to Project Managers and teams
- Design and deliver internal PM training sessions, workshops, and knowledge-sharing initiatives
- Drive PMO governance, performance tracking, and continuous improvement across projects and practices
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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Sheraton Grand Salzburg
- Develop and execute a cohesive cluster sales strategy, aligning with brand standards and revenue goals across both properties
- Lead and inspire the sales team to achieve booking targets, fostering a culture of accountability and high performance
- Oversee proactive and reactive sales efforts, ensuring optimal conversion across all channels and market segments
- Drive business development through strategic account management, market intelligence and innovative positioning strategies
- Collaborate with Revenue Management and Marketing Communications to optimise RevPAR, market share and campaign effectiveness
- Strengthen relationships with key stakeholders including ownership, regional teams and global sales offices
- Ensure seamless integration between sales and operations, maintaining exceptional service delivery throughout the customer journey
- Manage the marketing budget to support targeted campaigns, promotions and brand-aligned initiatives
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What can you expect?
- You will develop, operate and optimize the pan-European Sales Operations Business in a Group function (BMW and MINI).
- You will determine the best Sales Operations processes for Region Europe.
- You are responsible to constantly monitor performances and defined KPIs by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present relevant insights in the dedicated European Management Circles.
- You will steer the regular exchanges with the different involved stakeholders, like central and headquarter departments (e.g. ordering, stock management, volume planning, young used car management) and market-based functions (e.g. area manager) and national sales companies.
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region.
- You will identify new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
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What can we expect?
- A degree in business administration, logistics or comparable fields of science with initial professional experience in the automotive industry in an operational stock management role (or comparable).
- Alternatively, you have completed your vocational training and have at least 5 years of professional experience in an operational stock management role (or comparable).
- Experience with the BMW Group ordering system IVS-R will be a plus.
- Familiarity with BMW Group Products and Processes and confidence to handle and communicate with various Interface partners, e.g. with specialist departments, central functions and 3rd party providers.
- The ability to accurately track inventory and run predefined reports.
- Good organizational and planning skills.
- Personal initiative and 100% reliability.
- Team spirit and intercultural skills.
- Fluent in business English
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YOUR RESPONSIBILITIES
- Analyze customer requirements, review specifications and assess technical feasibility
- Act as interface between Engineering/R&D, Sales and Production and translate customer needs into technical specifications
- Support projects from inquiry to implementation and assist in preparing technical proposals and quotations
- Create and maintain relevant technical documentation for projects and internal handovers
- Provide technical support and act as point of contact for customers
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Vollzeit | befristet | Praktikum
Was erwartet Dich?
- Werde Teil eines dynamischen Teams und unterstütze den weiteren Aufbau unseres Accounting Hubs.
- Du erhältst Einblick in die faszinierenden Accountingprozesse unseres Direct Sales Models.
- Führe spannende Datenauswertungen- und analysen durch und gewinne wertvolle Erkenntnisse.
- Die Bearbeitung von herausfordernden Anfragen unseres Shared Service Centers sind Dein daily-business.
- Arbeite mit dem Accounting-Team zusammen, um Konten präzise abzustimmen.
- Gestalte Prozessdokumentationen mit und trage so zur Optimierung bei.
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What awaits you?
- You support the Marketing Customer Journey Operations team in their daily tasks (campaign planning & reporting, Marketing & Sales Funnel steering especially through preparation of presentations and analytics, digital and offline Marketing) together with 9 Markets of the Region Central and Southeastern Europe.
- Prepare presentations, support internal processes and purchasing tasks
- You prepare Marketing (Performance) Reports and analyze data and gather detailed insights from the CS Region.
- Support in planning marketing activities for product launch campaigns and all related life cycle measures which cover the whole BMW marketing mix.
- You are in contact with external partners (creative agency, online and offline media agencies) and create interfaces to internal counterparts (Brand Experience, Retail Marketing, Sales, Purchasing and others).
- Responsibility for own Customer Journey Operations projects.
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YOUR RESPONSIBILITIES
- Drive portfolio development by initiating product development projects and business cases for different industry applications.
- Gather, evaluate and prioritize product requirements and unique selling propositions (USPs) from EMEA markets.
- Conduct structured competitive and market analyses to identify trends, opportunities and gaps in our product offering.
- Collaborate closely with Product Line Management, Product Application Management, Sales Training and Product Marketing on product launches and discontinuations.
- Support the EMEA sales teams with application and market know-how to win new business and further develop existing customers.
- Build up new and strengthen existing business relations to lead customers and installation partners.
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Tasks
- Handling and further development of customs and foreign trade topics along the supply chain
- Providing technical support to departments (procurement, logistics, supply chain, sales) on customs-related matters
- Carrying out (depending on professional background):
- Tariff classifications
- Reviews of import and export processes
- Origin and preference checks
- Activities in the field of export control and sanctions law
- Contributing to ensuring compliance with national and international customs and foreign trade regulations
- Supporting audits, internal controls, and, if applicable, authority inquiries
- Maintaining and further developing customs-relevant master data and documentation
- Supporting projects (e.g., process improvements, system changes, new legal requirements)
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YOUR RESPONSIBILITIES
- Technical and managerial leadership of the team in the Order Engineering & Technical Documentation department
- Management and coordination of order-related processes
- Ensuring the timely preparation and delivery of technical documentation with optimization and further development of processes, tools and standards
- Interface management between Sales, Operations, Purchasing and Service
- Resource planning and capacity management within the area of responsibility and support in preparing quotations and clarifying technical aspects of customer requirements
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