YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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Tasks
- Development, optimization, and standardization of packaging concepts for primary, secondary, and tertiary packaging
- Execution of tests under real conditions to ensure quality, stability, and functionality
- Analysis of regulatory, customer-specific, and legal requirements and their implementation
- Creation and maintenance of technical packaging specifications and documentation
- Close collaboration with production, engineering, quality, SCM, procurement, and global packaging teams
- Leadership and support of cross-site packaging and optimization projects
- Analysis of relevant KPIs as well as derivation and implementation of improvement measures
- Driving sustainability, innovation, cost efficiency, and best practices within the packaging network
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Tasks
- Responsibility for all investment, improvement, site, and transformation projects
- Establishment and further development of the local PMO in collaboration with plant management
- Management of the local project portfolio, including prioritization, pipeline management, and status reporting
- Global reporting on investments, improvement projects, and savings
- Implementation and maintenance of a standardized project management framework for all areas within the plant
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YOUR RESPONSIBILITIES
- Drive the transition to a fully model based and virtual engineering environment for Loader Cranes
- Develop and validate innovative crane functions through simulation and virtual testing
- Define and implement MBSE/MBD methods, tools, and standards
- Setup and lead international virtualization teams and projects, strengthen the global development network
- Establish knowledge management and KPI tracking
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Your responsibilites
- Manage and deliver SAP S/4HANA implementation and rollout projects using SAP Activate and leading ERP project management practices
- Achieve results on time, within budget, and at the highest quality standards with clear project milestones
- Lead and coordinate interdisciplinary, cross-functional, and international project teams, including external technology integration partners
- Identify, evaluate, and mitigate project risks, manage change requests, and maintain strong stakeholder communication
- Prepare and present management reports, PMO status updates, and steering committee materials for executive decision-making
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Your responsibilities
- : Build and manage the ICT PMO, define project management standards, and ensure governance, compliance, and reporting.
- Reporting & Transparency: Prepare management reports, dashboards, and decision materials; organize ICT portfolio meetings.
- Stakeholder Management: Serve as the central interface between Business, IT, Management, and partners; collaborate with project managers and functional leads.
- Continuous Improvement: Develop best practices, enhance PM tools and methodologies, and support transformation and change initiatives.
- Portfolio Oversight: Drive transparency and alignment across projects, ensuring consistent standards and effective decision-making.
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YOUR RESPONSIBILITIES
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals
- You own the global Service change request backlog, coordinating cross‑process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability)
- You design and maintain cross‑system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization
- You coordinate Service reporting requirements, ensure end‑to‑end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end‑user enablement
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YOUR RESPONSIBILITIES
- Technical and managerial leadership of the team in the Order Engineering & Technical Documentation department
- Management and coordination of order-related processes
- Ensuring the timely preparation and delivery of technical documentation with optimization and further development of processes, tools and standards
- Interface management between Sales, Operations, Purchasing and Service
- Resource planning and capacity management within the area of responsibility and support in preparing quotations and clarifying technical aspects of customer requirements
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Vollzeit
Österreich, Deuschland
24.06.2026
Österreich, Deuschland
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YOUR RESPONSIBILITIES
- Develop and grow the After Sales business in EMEA markets together with our national distributor partners
- Act as a trusted sparring partner for After Sales leaders, supporting them in improving performance and market maturity
- Identify growth opportunities through market insights, data and best‑practice sharing across countries
- Strengthen the uptake of After Sales solutions such as spare parts, service contracts and digital services
- Collaborate closely with internal teams across Spare Part Center, Lead Area Sales Managment, Network Development and Product Management
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YOUR RESPONSIBILITIES
- Design and maintain process and training documentation in accordance with BPMN 2.0 using Signavio, and conduct related process trainings
- Drive the continuous improvement, global rollout, and operational support of the Engineering Change Management process
- Define and implement requirement specifications for process optimizations
- Contribute to the development of the global process landscape and support process integrations and system implementations, including SAP and Teamcenter rollouts
- Manage and coordinate process optimization projects and maintain a global network of product line, regional, and local process experts in collaboration with internal and external partners.
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- Consult and support business processes with focus on SAP EWM, SAP MM (Purchasing), and SAP TM
- Design, document, implement/customize, and optimize logistics processes in alignment with the Process & Data Organization
- Participate in and contribute to specification workshops for new business requirements
- Coordinate and collaborate with external implementation partners, acting as an interface between PALFINGER and external teams
- Independently manage tasks such as leading work packages or (part) project leadership, including preparation and reporting of workshops and project meetings, as well as handling incidents in assigned modules
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YOUR RESPONSIBILITIES:
- Own and continuously evolve the PALFINGER BPM framework, standards, templates, and lifecycle; ensure consistent use of BPM tools (e.g., SAP Signavio) and TOGAF Tools
- Lead the development and maintenance of the enterprise end-to-end process architecture; govern process design, review, and documentation quality
- Ensure cross-domain end-to-end process integration across the global template; manage dependencies, handovers, and integration checkpoints and escalate design conflicts and risks
- Own and govern the BPM training strategy (concepts, onboarding, learning paths) to enable sustainable process adoption in the functional organizations
- Build and develop a multidisciplinary team; manage stakeholders and represent BPM&A topics in governance bodies and transformation programs and improve the community of BPM users at PALFINGER globally
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YOUR RESPONSIBILITIES
- Implement, develop, and optimize master data management systems with a focus on data governance and process standardization
- Define and maintain data standards and policies to ensure consistency and alignment across all business areas
- Monitor and improve data quality through routine audits, cleansing activities, and compliance checks
- Collaborate with cross-functional teams to enhance data-driven processes and support system integrations (ERP/CRM)
- Maintain comprehensive documentation, training, and user support to promote best practices in data management
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YOUR RESPONSIBILITIES
- Deliver structured Lean training and coaching to leaders and teams to ensure effective application of PPS principles, methods, and standards
- Facilitate structured improvement formats (e.g. workshops, kaizen events) to enable teams to deliver measurable results
- Embed Lean principles into daily management systems to ensure sustainable performance improvement
- Lead improvement projects globally and actively support local PPS experts in delivering measurable operational impact
- Develop and maintain global PPS standards and conduct maturity assessments to ensure consistent implementation and transparency across all sites
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YOUR RESPONSIBILITIES
- Perform quality control and product certification of supplier components, ensuring full compliance with technical and quality requirements, and support supplier audits and development activities in close cooperation with Global Supplier Quality Management
- Define, monitor, and report supplier quality KPIs, actively driving corrective and preventive actions to ensure sustainable continuous improvement
- Build and maintain strong, collaborative supplier relationships, leading joint improvement initiatives, including root cause analysis and structured problem-solving methodologies
- Contribute to the optimization and harmonization of quality management standards and processes across the organization
- Actively participate in optimization and transformation projects to support business growth, efficiency, and operational excellence
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