4 Field Service Manager Jobs in Salzburg
YOUR RESPONSIBILITIES
- Drive solution-oriented sales to key account customers across the EMEA region
- Conduct market analysis and define strategic targets
- Support and collaborate with local dealers to ensure customer satisfaction
- Work closely with internal stakeholders at both EMEA and corporate level
- Provide support in handling customer claims and ensuring timely resolution
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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YOUR RESPONSIBILITIES
- Support the definition of the BPM KPIs as well as the improvement of the BPM Framework, Process Modelling Notation and the Business Process Management Guide
- Further develop and the improve Business Process Architecture and support Process Owners and Senior Process and Data Manager in definition and documentation of the architecture of the process area
- Design, model and document business processes (BPMN 2.0) with special focus on the business process templates. Review and approve business processes against defined quality criteria to drive the cross-functional harmonization of business process documentation across the Process Landscape
- Provide consultancy to the Process and Data Organization in process architecture development and modelling, facilitate collaboration among BPM stakeholders to promote harmonized BPM practices and knowledge sharing including BPM trainings and development of training materials
- Perform administration and improvement of the BPM System (SAP Signavio) including the management of SAP Signavio dictionary, licenses, users and access rights
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YOUR RESPONSIBILITIES
- Develop and implement global and local marketing communication concepts and campaigns in close collaboration with the Brand & Marketing Communication team
- Lead the creation of engaging content across digital, social media, print, and events to promote brand and product visibility
- Translate and activate global product and solution campaigns for regional markets, supporting lead generation and sales
- Support local sales, service teams, and dealer networks in executing marketing initiatives and campaigns
- Manage agency and third-party collaboration to ensure high-quality, customer-centric communication
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