Vollzeit
Salzburg, Sankt Johann im Pongau
05.09.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You will be responsible for your own client portfolio, with the goal of continuously building business relationships.
- You will identify clients’ challenges and propose solutions.
- You will serve as the primary point of contact for client matters within the company and work closely with other departments.
- You will tailor services to meet client requirements and contractual agreements.
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Vollzeit
Salzburg, Sankt Johann im Pongau
05.09.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- Du verantwortest dein eigenes Kundenportfolio mit dem Ziel, kontinuierlich Geschäftsbeziehungen aufzubauen.
- Du erkennst die Herausforderungen der Kunden und vermittelst Lösungsansätze.
- Du bist erste/r Ansprechpartner*in für Kundenangelegenheiten im Unternehmen und arbeitest eng mit anderen Abteilungen zusammen.
- Du richtest Serviceleistungen an die Kundenanforderungen und die vertraglichen Vereinbarungen aus.
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Vollzeit
Hybrid, Altenmarkt
07.09.2026
Hybrid, Altenmarkt
Mehr als Kundenservice – du bewegst eine internationale Marke
- Betreuung unserer B2B-Kunden in den DACH-Märkten mit Schwerpunkt auf französischsprachigen Kunden in der Schweiz per Telefon und E-Mail in Französisch, Deutsch und Englisch.
- Eigenständige Abwicklung des gesamten Auftragsprozesses – von der Bestellung bis zur erfolgreichen Auslieferung
- Lösungsorientierte Bearbeitung von Reklamationen, Retouren und Gutschriften
- Sicherstellung einer zuverlässigen Lieferkommunikation durch Überwachung von Lieferterminen und offenen Aufträgen
- Unterstützung bei der Nachverfolgung von Lieferungen und Koordination mit internen Schnittstellen
- Enge Zusammenarbeit mit Außendienst, Verkaufsleitung und Produktmanagement zur Weiterentwicklung unserer Kundenbeziehungen
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Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.
If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to talentacquisition@amersports.com (HR). We're here to provide you with the support and information you need to make your experience with Atomic as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we're always here to assist you!
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Wir möchten die Welt bewegen
- Freundliche und kompetente Betreuung unserer Kund:innen
- Mietvertragsabwicklung und –fakturierung
- Fahrzeugrücknahme inkl. Schadensaufnahme
- Steuerung von Transfers, Reinigung und Instandhaltung der Fahrzeuge
- Fuhrpark-Disposition
- Administrative Tätigkeiten
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Diese Aufgaben erwarten Sie
- Betreuung der Region Oberbayern und Niederbayern
- Beratung und Betreuung namhafter Bestandskunden auf Home-Office-Basis
- Aktive Kunden- und Händlerakquise
- Verantwortung für die Zielerreichung im Verkaufsgebiet
- Erarbeitung sowie Umsetzung von Verkaufsstrategien
- Steuerung von Vertragsverhandlungen inkl. Preismanagement
- Strategische Marktbeobachtung und analytische Auswertungen mit aktiver Initiierung von erforderlichen Maßnahmen
- Effiziente Tourenplanung und Berichtswesen
- Intensive Zusammenarbeit mit dem Vertriebsinnendienst
- Teilnahme an Messen wie auch selbstständige Organisation von Kleinveranstaltungen
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In your career, let’s prove what’s possible.
- Define and execute global product support strategies aligned with business goals and product roadmaps
- Ensure readiness for product launches, including service capability, documentation, and training
- Drive standardization of support processes across regions to ensure consistent customer experience
- Lead support activities across the full product lifecycle: installation, ramp, high-volume manufacturing, upgrades, and end-of-life management
- Ensure procedures, best-known methods (BKMs), and documentation meet product performance and serviceability requirements
- Partner with product engineering to influence design improvements based on field feedback
- Own and drive resolution of complex, cross-functional technical issues impacting product performance, yield, or reliability
- Establish structured escalation processes and ensure timely closure of high-impact issues
- Lead root cause analysis and corrective action (RCCA) processes across global teams
- Act as the global escalation point for customer issues, ensuring clear communication and rapid response
- Partner with field service teams to improve installation quality, uptime, and service efficiency
- Monitor customer feedback and field performance data to identify systemic issues and improvement opportunities
- Work closely with product engineering, manufacturing, supply chain, and quality teams to drive product improvements
- Support new product introduction (NPI) by ensuring support readiness and smooth transition from development to production
- Align with supply chain and factory teams to resolve product-related shortages, defects, and performance gaps
- Define and track KPIs such as tool uptime, MTBF, field failure rates, response time, and customer satisfaction
- Analyze global product performance data to identify trends and drive proactive improvements
- Provide regular updates and insights to senior leadership
- Drive continuous improvement initiatives focused on reliability, serviceability, and cost reduction
- Implement structured methodologies (e.g., Lean, Six Sigma, DFx) to improve product and support processes
- Standardize troubleshooting methodologies and knowledge management systems across regions
- Lead and develop a global team of product support engineers and specialists
- Establish clear roles, responsibilities, and performance expectations
- Foster a culture of accountability, customer focus, and technical excellence
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Key Responsibilities
- Lead, develop and inspire Category Managers, Product Managers and Marketing professionals
- Define and execute the European strategy for Category Management, Product Management and Marketing
- Establish clear objectives, KPIs and accountability across the organization
- Drive innovation, portfolio optimization, simplification and digitalization initiatives
- Ensure strong collaboration across Sales, R&D, Procurement, Operations, Supply Chain and Finance
- Provide strategic direction for category growth, product portfolio management, innovation and commercialization
- Ensure effective marketing, brand development, customer engagement and lead generation activities
- Build a high-performing, customer-focused and accountable team focused on delivering business results
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Sheraton Grand Salzburg
- Develop and execute a cohesive cluster sales strategy, aligning with brand standards and revenue goals across both properties
- Lead and inspire the sales team to achieve booking targets, fostering a culture of accountability and high performance
- Oversee proactive and reactive sales efforts, ensuring optimal conversion across all channels and market segments
- Drive business development through strategic account management, market intelligence and innovative positioning strategies
- Collaborate with Revenue Management and Marketing Communications to optimise RevPAR, market share and campaign effectiveness
- Strengthen relationships with key stakeholders including ownership, regional teams and global sales offices
- Ensure seamless integration between sales and operations, maintaining exceptional service delivery throughout the customer journey
- Manage the marketing budget to support targeted campaigns, promotions and brand-aligned initiatives
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YOUR RESPONSIBILITIES
- Develop and grow the After Sales business in EMEA markets together with our national distributor partners
- Act as a trusted sparring partner for After Sales leaders, supporting them in improving performance and market maturity
- Identify growth opportunities through market insights, data and best‑practice sharing across countries
- Strengthen the uptake of After Sales solutions such as spare parts, service contracts and digital services
- Collaborate closely with internal teams across Spare Part Center, Lead Area Sales Managment, Network Development and Product Management
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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Deine Aufgaben:
- Zusammenarbeit mit der/m Store Manager:in zur Erreichung der Verkaufsziele
- Professionelle Beratung und Betreuung unserer Kundschaft nach Odlo Standards
- Arbeiten mit wichtigen Kennzahlen
- Sicherstellung eines einladenden, übersichtlichen Verkaufslokals gemeinsam mit dem Team
- Bearbeitung von Warenlieferungen und Unterstützung im Store-Alltag
- Austausch mit internen Schnittstellen wie Customer Service und Visual Merchandising
- Umsetzung von Visual Merchandising Standards, Promotionen und Sales-Richtlinien
- Unterstützung bei der Rekrutierung neuer Mitarbeitender
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