Was erwartet Dich?
- Du unterstützt unsere Key Account Manager in der Kundenbetreuung und ihren Vertriebsaktivitäten.
- Die selbstständige Beantwortung von Händler-, Verkäufer- und Kundenanfragen liegt in Deiner Verantwortung.
- Du übernimmst selbstständig die Steuerung der Antragsfreigaben in den Systemen und erstellst sowie verwaltest unsere Flottenvereinbarungen.
- Die aktive Mitarbeit bei bereichsübergreifenden Vertriebsprojekten gehören zu Deinem Aufgabenfeld.
- Du erstellst Auswertungen und Analysen.
- Die Unterstützung bei der Umsetzung von Marketingmaßnahmen und Events für unsere Flottenkunden runden Dein Aufgabengebiet ab.
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YOUR RESPONSIBILITIES
- Support of and close cooperation with selected customers, partners and international Palfinger Marine entities
- Analysis of inquiries, preparation of quotations and technical and commercial clarifications
- Close cooperation with Palfinger internal departments, like Design, Application Engineering, Project Management, Production, After Sales and more
- Special focus on offshore wind business
- Further development and optimisation of Sales tools and processes
- Visit of international customers and exhibitions
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YOUR RESPONSIBILITIES
- Act as the main contact for retrofit and modification requests from customers, dealers and service partners
- Translate customer needs into clear technical solutions in close cooperation with design teams
- Develop and prepare retrofit and modification offers, including service kits
- Manage projects from initial inquiry through successful completion
- Build in-depth knowledge of PALFINGER marine and wind cranes to create effective solutions
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YOUR RESPONSIBILITIES
- Define, document, and continuously improve business processes and Palfinger Development Process (PDP) architecture, ensuring standardization and compliance across all process guidelines
- Take ownership of assigned data objects—including structure, creation, modification, and deletion—and ensure data accuracy, consistency, and KPI performance
- Evaluate, prioritize, and document Requests for Change (RFC), manage release activities, and support process testing, training, and roll‑outs
- Monitor and report process and data KPIs, identify improvement opportunities, and lead initiatives for efficiency and harmonization
- Support Process Owners and Managers, coordinate data experts, and lead data cleansing or improvement projects while fostering knowledge transfer across teams
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Your responsibilities
- Conduct global service assignments and on-site commissioning of marine equipment
- Lead factory acceptance tests and train service technicians
- Provide first-level technical support to end customers and service partners
- Analyze and resolve technical issues, preparing repair and solution proposals
- Collaborate on technical reports and implementation of improvement measures
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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YOUR RESPONSIBILITIES
- Support in the further development and implementation of the corporate strategy as well as in important strategic projects
- Support with ongoing international M&A projects (e.g. company valuation, due diligence)
- Independent implementation of strategic analyses, especially market and company analyses
- Independent preparation and follow-up of management workshops
- Work in close collaboration with various functions (Legal, HR, Finance, Sales, etc.)
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YOUR RESPONSIBILITIES
- Drive solution-oriented sales to key account customers across the EMEA region
- Conduct market analysis and define strategic targets
- Support and collaborate with local dealers to ensure customer satisfaction
- Work closely with internal stakeholders at both EMEA and corporate level
- Provide support in handling customer claims and ensuring timely resolution
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WAS SIE ERWARTET:
- Technischer Sales Support: Erarbeitung technischer Konzepte sowie Kostenabschätzungen und Angebotsvalidierung in enger Abstimmung mit Vertrieb und Kunden
- Entwicklung technischer Konzepte zusammen mit dem Systems Engineering, sowie die Anpassung von Konzepten an Kundenanforderungen und Regularien.
- Unterstützung des Produktmanagements im Hinblick auf Serialisierungspotential sowie Festlegung der strategischen Relevanz
- Teil des Projektteams in Entwicklungsprojekten – Vertretung der Anforderungen aus Applikation / Kundensicht (Requirement Management / Change Request Management)
- Breites Gesamtverständnis der PALFINGER Produkte und Module für optimale Konzeptentwicklungen
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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YOUR RESPONSIBILITIES
- Develop and implement global and local marketing communication concepts and campaigns in close collaboration with the Brand & Marketing Communication team
- Lead the creation of engaging content across digital, social media, print, and events to promote brand and product visibility
- Translate and activate global product and solution campaigns for regional markets, supporting lead generation and sales
- Support local sales, service teams, and dealer networks in executing marketing initiatives and campaigns
- Manage agency and third-party collaboration to ensure high-quality, customer-centric communication
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WAS DICH ERWARTET
- Vorantreiben der Portfolioentwicklung durch Initiierung von Produktentwicklungsprojekten und Business Cases für Anwendungen in der Recyclingindustrie
- Sammeln, Bewerten und Priorisieren von Produktanforderungen und Unique Selling Propositions (USPs) aus den EMEA-Recyclingmärkten
- Durchführung strukturierter Wettbewerbs- und Marktanalysen zur Identifikation von Trends, Chancen und Lücken im Produktportfolio
- Enge Zusammenarbeit mit Product Line Management, Product Application Management, Sales Training und Product Marketing bei Produkteinführungen und -abkündigungen
- Unterstützung der EMEA-Vertriebsteams mit Anwendungs- und Markt-Know-how zur Gewinnung neuer Geschäfte und Weiterentwicklung bestehender Kunden
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YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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Your Responsibilities
- Manage Documentation: Create, collect, and maintain technical datasheets, drawings, and manuals; ensure proper upload to internal databases.
- Support Sales & Projects: Analyze customer requirements and provide documentation support across departments.
- Coordinate Certification: Maintain and renew product type approvals; apply for new certifications for upcoming products.
- Act as Key Contact: Liaise with Notified Bodies, Class Societies, and Authorities for certification processes.
- Ensure Compliance: Monitor regulations and standards (IMO SOLAS, ISO, DNV, Marine Equipment Directive) and share expertise internally.
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Your Tasks
- Lead and develop the application engineering team according to Palfinger leadership principles.
- Perform early-phase engineering, including technical calculations, descriptions, and cost estimations.
- Create detailed technical specifications and competitive cost calculations in collaboration with internal teams and suppliers.
- Support projects post-handover and lead concept studies internally or with customers.
- Drive cross-functional collaboration to optimize project outcomes and streamline execution.
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WAS SIE ERWARTET
- Durchführung von internen und externen Schulungen (technische Schulungen)
- Schulung internationaler Partner in Salzburg und in den jeweiligen Ländern vor Ort
- Entwickeln von Qualifizierungswegen und passenden Trainingskonzepten für Jobprofile
- Unterstützung bei der Erstellung von Schulungsunterlagen und E-Learning Inhalten
- Enge Zusammenarbeit mit Händlern sowie den Abteilungen Entwicklung, Konstruktion, Vertrieb und Dokumentation
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Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.
If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to talentacquisition@amersports.com (HR). We're here to provide you with the support and information you need to make your experience with Atomic as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we're always here to assist you!
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Deine Aufgaben
- Durchführung von Schulungen für Kund*innen und Mitarbeitende zu unseren Softwarelösungen und Produkten (online und vor Ort);
- Analyse von Kundenanforderungen/Kundenfeedback zur Weiterentwicklung von Schulungskonzepten;
- Erstellung und Pflege von Schulungsunterlagen und E-Learning-Inhalten in Form von Videos und Texten;
- Zusammenarbeit und Kommunikation mit internen Teams (Entwicklung, Support, Vertrieb, Projektmanagement);
- Selbstständige und kontinuierliche fachliche und praxisbezogene Weiterbildung sowie regelmäßiger Fachaustausch mit internen Abteilungen.
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