3 Assistenz Call Center Jobs in Salzburg
Das erwartet dich:
- Überwachung und Koordination der täglichen Call-Center-Abläufe
- Telefonische Kundenbetreuung und Unterstützung des Teams
- Einschulung und laufende Schulung der Mitarbeiter:innen
- Enge Abstimmung mit der Call-Center-Leitung und Vorgesetzten
- Sicherstellung der Einhaltung interner Firmenrichtlinien
- Pflege und Verwaltung von Kundendaten
- Allgemeine Büro- und Organisationsarbeiten
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You are the central organizational hub for the division management and ensure that appointments, information and tasks are structured and coordinated.
- You actively support the preparation and follow-up of meetings, workshops and decision-making rounds (agenda, documents, minutes, follow-ups).
- You will independently take on administrative and organizational tasks in day-to-day business and support the division management.
- You will assist in the creation, preparation and design of presentations and documents for internal and external appointments.
- You will maintain and structure content, tasks and documentation in Jira and Confluence (e.g. task tracking, minutes, overviews and files).
- You will assist in tracking to-dos, decisions and open issues and ensure transparency and accountability.
- You will be the first point of contact for internal interfaces and support the teams with organizational issues.
- You will think proactively, recognize the need for action at an early stage, and contribute suggestions for improvement.
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You will be responsible for coordinating, organising and booking (inter)national business trips.
- You will take on a wide range of administrative tasks, e.g. obtaining quotes, adhering to budget limits, forwarding invoices and ensuring careful documentation.
- You enjoy new challenges and support colleagues from project management and other departments in their day-to-day business.
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