YOUR RESPONSIBILITIES
- Drive portfolio development by initiating product development projects and business cases for different industry applications.
- Gather, evaluate and prioritize product requirements and unique selling propositions (USPs) from EMEA markets.
- Conduct structured competitive and market analyses to identify trends, opportunities and gaps in our product offering.
- Collaborate closely with Product Line Management, Product Application Management, Sales Training and Product Marketing on product launches and discontinuations.
- Support the EMEA sales teams with application and market know-how to win new business and further develop existing customers.
- Build up new and strengthen existing business relations to lead customers and installation partners.
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Your Responsibilities:
- Provide disciplinary leadership and development for a team of technical experts, fostering a high-performance and collaborative culture.
- Oversee the implementation and global rollout of a company-wide PLM solution, ensuring alignment with business goals and stakeholder requirements.
- Coordinate the integration of PLM, working closely with the Process and Data Organization (PDO).
- Lead process optimization initiatives across departments, ensuring efficient and scalable solutions.
- Manage external service providers, including contract governance, performance monitoring, and budget control.
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Fast Facts
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Knowledge: Software testing, industrial automation, test design, defect analysis, quality assurance, experience with Linux is a plus -
Location: Salzburg, Austria -
Level: Junior
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YOUR RESPONSIBILITIES
- Ensure smooth communication with dealers by providing information on delivery times, prices, and customized equipment orders while coordinating with suppliers and internal stakeholders
- Monitor order intake, changes, and requests while maintaining service quality across product lines such as Loader Cranes, Hook & Skip Loaders, PALFINGER Equipment, and MCC
- Contribute to reporting activities and support efforts to optimize processes and reduce stock units
- Support customized orders, inquiries, and changes, including acting as a deputy for the Tuning Center and Hook & Skip topics
- Handle after-sales topics including service contracts and cross-border sales coordination
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In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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Vollzeit
Salzburg, Sankt Johann im Pongau
08.05.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You take on the central role in our international IT projects and are the professional and technical contact person for our operations control software.
- As a process/domain expert, you will advise our customers and play a leading role in the planning, coordination and implementation of our software technologies.
- Together with our users, you determine their requirements for our software. In addition to analysing and documenting customer needs, you will act as an interface to our software development teams.
- In the course of software upgrades, you will accompany our customers during the rollout of new features and support them in the implementation of updates.
- Through continuous exchange, you will be familiar with customer needs and proactively address development potential.
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Tasks
- Installation, configuration, and maintenance of IT workstations and peripheral devices
- Setup and support of mobile devices such as laptops and smartphones
- IT end‑user support with a solution‑oriented and service‑focused approach
- Participation in exciting global IT infrastructure projects within the company
- Independent execution of technical tasks with a strong focus on efficiency and quality
- Monitoring, troubleshooting, and overseeing our IT systems
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In your career, let’s prove what’s possible.
- Lead material and sourcing activities to support New Product Implementation Programs (NPI), ensuring alignment with cost, schedule, and manufacturing readiness targets.
- Define and drive program sourcing strategies and related sub‑projects for direct materials, equipment, and services in collaboration with Engineering, Supplier Engineering, Production.
- Perform cost analysis, volume planning, and supply‑risk assessments for assigned programs and suppliers.
- Drive cost engineering, cost reduction, and manufacturing ramp readiness from supplier onboarding to serial release.
- Partner closely with suppliers and Quality teams to resolve technical, quality, and manufacturability issues impacting cost, schedule, or scale-up readiness.
- Support commodity and technology-focused sourcing strategies, including market intelligence, supplier technology assessments, pricing trends, and long-term material availability.
- Define, document, and present program sourcing strategies to stakeholders and management, translating technical and commercial inputs into structured program updates (e.g. PowerPoint, program reviews).
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In your career, let’s prove what’s possible.
- Support the full life cycle of mechanical and electro-mechanical systems from concept to productization including conceptualization, designing, CAD modeling, development, and test/validation
- Designs components using variety of metals, ceramics, quartz, plastics, and advanced coatings
- Ensure documentation aligns with SEMI, Lam standards, and industry best practices for geometric dimensioning and tolerancing (GD&T)
- Conduct detailed analysis including structural, finite element analysis (FEA), stress, vibrations, gas flow dynamics, throughput, and manufacturability to properly specify designs
- Develop and conduct feasibility studies and test plans to characterize and validate design performance
- Prepare high-quality reports and technical presentations to clearly communicate design intent, evaluation, and validation to a diverse audience in design reviews
- Collaborate with suppliers and internal teams to ensure solutions can be manufactured with high-quality, cost-optimized, and to requirements
- Provide key deliverables including Failure Modes and Effects Analysis (FMEA), technical specifications, risk analysis, test specifications, and design review presentations
- Provide technical guidance and mentoring to more junior engineers
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YOUR RESPONSIBILITIES
- Take ownership of the operational performance and scalability of PALFINGER’s global network of onsite training centers, ensuring excellence in execution, quality, and efficiency with tangible business impact
- Act as the operational counterpart to the Global Training Strategy & Digital Enablement function, ensuring disciplined execution of the global training strategy across training centers and regions within the globally defined standards and governance
- Inspire, lead and develop the EMEA training organization across Sales/Service/Technical and Installation Training — building a culture of performance, accountability, and continuous growth
- Provide functional leadership to training centers in APCA, LATAM, NAM and MARINE in strong cooperation with Global Training Strategy & Digital Enablement driving consistent execution, performance management and best-practice transfer at scale
- Shape the future of PALFINGER’s training network by driving business cases, capacity growth, and operational excellence initiatives, ensuring continuous improvement, safety, and quality through standardized processes, facilities, and equipment management across all global centers
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In your career, let’s prove what’s possible.
- Perform incoming and outgoing goods inspections
- Analyze deviations in components and equipment and drive corrective actions
- Handle internal and external complaints (NCe, NCi)
- Manage quality-related documentation in line with established process landscapes
- Administer RMA processes (Return Material Authorization)
- Conduct internal and external audits
- Support component and equipment testing activities
- Monitor, maintain, and evaluate KPIs within the quality area
- Manage measurement equipment, including calibration processes
- Implement and sustain 5S standards within quality areas
- Deliver and support various training sessions
- Contribute to the development and optimization of process landscapes
- Drive continuous improvement initiatives within the work area
- Support supplier qualification and process approvals
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In your career, let’s prove what’s possible.
- Provide technical support in assembly and final test of the production floor
- Work with Lam Product Group Engineering in correcting design errors and driving RCCA
- Drive the improvement of the manufacturing processes to ensure product quality, cost, and on-time-delivery
- Drive work instruction creation and deployment within Lam’s manufacturing execution system
- Estimate manufacturing cost, determines time standards and makes recommendations for fixturing and process requirements of new product lines
- Maintain records and reporting systems for coordination of manufacturing operations
- Review new designs for manufacturability and makes recommendations to design engineering on manufacturability (DFMA) improvements
- Analyze the build process via pFMEA, identifies risks and bottlenecks, and drives improvement
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In your career, let’s prove what’s possible.
- Participate in all phases of the automation development: requirements, design/analysis, assembly, testing, integration, and volume manufacturing.
- Design and analyze mechanical and mechatronic systems, including motion control and automation.
- Conduct detailed analysis including structural, finite element analysis (FEA), thermal, heat transfer, stress, vibrations, fluid and gas flow dynamics, and manufacturability to properly specify designs.
- Work with cross-functional teams (software, controls, suppliers, manufacturing).
- Developing control systems in close collaboration with software teams.
- Conduct feasibility studies, prototype fabrication, and failure analysis using methods like 5-Why and 8D, characterize and validate design performance.
- Develop control systems hardware, perform PID tuning, and design motion profiles.
- Prepare reports and technical presentations to clearly communicate design intent, evaluation, and validation to a diverse audience in design reviews.
- Create documentation and support lifecycle management of products.
- Ensure documentation aligns with SEMI, Lam standards, and industry best practices for geometric dimensioning and tolerancing (GD&T).
- Collaborate with suppliers and internal teams to ensure solutions can be manufactured with high-quality, cost-optimized, and to requirements.
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Deine Aufgaben
- Durchführung von Schulungen für Kund*innen und Mitarbeitende zu unseren Softwarelösungen und Produkten (online und vor Ort);
- Analyse von Kundenanforderungen/Kundenfeedback zur Weiterentwicklung von Schulungskonzepten;
- Erstellung und Pflege von Schulungsunterlagen und E-Learning-Inhalten in Form von Videos und Texten;
- Zusammenarbeit und Kommunikation mit internen Teams (Entwicklung, Support, Vertrieb, Projektmanagement);
- Selbstständige und kontinuierliche fachliche und praxisbezogene Weiterbildung sowie regelmäßiger Fachaustausch mit internen Abteilungen.
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