7 Global After Sales Jobs in Salzburg
YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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Your responsibilities
- Conduct global service assignments and on-site commissioning of marine equipment
- Lead factory acceptance tests and train service technicians
- Provide first-level technical support to end customers and service partners
- Analyze and resolve technical issues, preparing repair and solution proposals
- Collaborate on technical reports and implementation of improvement measures
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Your Tasks
- Analyze financial and operational performance of Marine After Sales/Service hubs and identify improvement opportunities.
- Act as a strategic partner to functional managers, supporting business development and decision-making.
- Develop and implement controlling standards and ensure consistency across all hubs.Coordinate key financial processes (budgeting, forecasting, target setting) and ensure timely reporting.
- Drive performance improvement initiatives through actionable plans in collaboration with Service and After Sales teams.
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YOUR RESPONSIBILITIES
- Act as the main contact for retrofit and modification requests from customers, dealers and service partners
- Translate customer needs into clear technical solutions in close cooperation with design teams
- Develop and prepare retrofit and modification offers, including service kits
- Manage projects from initial inquiry through successful completion
- Build in-depth knowledge of PALFINGER marine and wind cranes to create effective solutions
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YOUR RESPONSIBILITIES
- Support of and close cooperation with selected customers, partners and international Palfinger Marine entities
- Analysis of inquiries, preparation of quotations and technical and commercial clarifications
- Close cooperation with Palfinger internal departments, like Design, Application Engineering, Project Management, Production, After Sales and more
- Special focus on offshore wind business
- Further development and optimisation of Sales tools and processes
- Visit of international customers and exhibitions
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YOUR RESPONSIBILITIES
- Drive solution-oriented sales to key account customers across the EMEA region
- Conduct market analysis and define strategic targets
- Support and collaborate with local dealers to ensure customer satisfaction
- Work closely with internal stakeholders at both EMEA and corporate level
- Provide support in handling customer claims and ensuring timely resolution
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YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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