YOUR RESPONSIBILITIES
- Analyze customer requirements and business processes to design tailored ERP solutions using Infor LN and other standard/custom components
- Provide end-user support and incident management, including troubleshooting, help desk activities, and proactive issue resolution
- Collaborate cross-functionally with internal teams and external partners to test, implement, and document logistics processes and system enhancements
- Lead small projects or tasks independently, helping define new business needs and coordinating with stakeholders to ensure successful delivery
- Train clients and share knowledge internally, staying updated on software enhancements and continuously improving support processes and team capabilities
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YOUR RESPONSIBILITIES
- Disciplinary leadership and development of team member
- Implementation of operations requirements within the framework of PALFINGER release cycles with your team in close coordination with the Process and Data Organization (PDO)
- Optimization of internal and cross-departmental processes and structures in collaboration with other departments and the Palfinger Process and Data Organization (PDO)
- Coordination and collaboration with external service providers including budget monitoring and governance
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YOUR RESPONSIBILITIES
- Lead, coach, and develop a team of application specialists, fostering a collaborative and high-performing team culture
- Drive the implementation of business and operational requirements within PALFINGER release cycles in close collaboration with the Process & Data Organization (PDO)
- Continuously optimize operational processes, application services, and cross-functional collaboration across business and IT functions
- Manage relationships with external service providers, ensuring effective governance, service quality, and budget compliance
- Contribute to the strategic development of PALFINGER's SAP Operations landscape by driving innovation, standardization, and process improvements
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YOUR RESPONSIBILITIES
- Support of the team in the planning and performing of internal audits / special projects
- Performance of data driven analytics and evaluation of business processes from an internal control and compliance perspective
- Coordination & handling of follow-up of measures
- Support of the team in the further development of tools & templates
- Proactive learning and development (e.g. learning on the job) of future-oriented competences and skills related to internal audit topics
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YOUR RESPONSIBILITIES
- Act as senior SAP FI/CO process expert with deep S/4Hana process and data model expertise
- Ensure adherence to global S/4Hana finance standards and guide stakeholders on process governance
- Analyze, document and continuously optimize finance and cross-functional processes
- Translate business requirements into S/4Hana-compliant functional designs
- Serve as key interface between Finance and IT, supporting projects, testing and user enablement
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YOUR RESPONSIBILITIES
- Work on SAP Finance projects, ensuring timely delivery of agreed objectives and results
- Drive continuous development and rollout of standardized process templates across the group
- Oversee release management, including implementation of RFCs, testing, and hypercare
- Coordinate technical implementations with internal and external partners (e.g., SAP S/4 HANA)
- Organize and ensure 3rd level support, including SLA management for 2nd level services
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YOUR RESPONSIBILITIES
- Ensuring the stable operation and continuous further development of the SAP SuccessFactors modules, including 2nd & 3rd level support
- Design, configuration, and administration of the SuccessFactors platform, including Foundation and cross‑modular functions
- Participation in group‑wide HR‑IT transformation projects, including data migration and integration of new solutions
- Close collaboration with HR and IT stakeholders, as well as coordination of external implementation and service partners
- Analysis of technical requirements, evaluation of new functionalities, and active contribution to the design of the HR system architecture
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YOUR RESPONSIBILITIES
- Establish, maintain and continuously improve the Group’s global customs management system, define the customs strategy and lead the transformation towards a harmonized governance model
- Define roles, responsibilities, decision rights, interfaces and escalation paths within the global customs network; align central functions, local entities, brokers and advisors
- Standardize and improve customs processes relating to classification, origin, valuation, preferential treatment, broker management and recordkeeping; ensure reliable trade master data and identify opportunities to optimize customs-related costs
- Establish KPIs, risk indicators, management reporting, self-assessments and review routines; monitor control effectiveness, identify systemic gaps and coordinate corrective and preventive actions
- Develop training and communication activities, provide practical guidance to local entities, support authority audits and reviews, coordinate responses where appropriate, and follow up on agreed corrective actions
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