In your career, let’s prove what’s possible.
- Lead the development, documentation, and continuous improvement of standardized operational processes, policies, work instructions, and control methods across key business functions.
- Identify, prioritize, and execute high-impact continuous improvement initiatives using Lean, Six Sigma, Kaizen, DMAIC, and value stream mapping methodologies.
- Champion a culture of continuous improvement across the Salzburg site by driving measurable gains in quality, cycle time, productivity, and cost.
- Partner with engineering and operations teams to embed Design for Quality (DFQ), Design for Manufacturability and Assembly (DFMA), and process discipline into product development and new product introduction (NPI) activities.
- Drive the development and standardization of engineering and operational review practices, including stage-gate rigor, process controls, tolerance analysis, and verification approaches where applicable.
- Lead cross-functional problem-solving efforts to address systemic process issues, eliminate waste, and improve overall business performance.
- Establish and strengthen structured change management practices to ensure process and design changes are evaluated, communicated, and implemented effectively.
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YOUR RESPONSIBILITIES
- Lead, develop and coach the Supply Quality Management team and coordinate regional SQM activities
- Select, qualify and develop suppliers in close collaboration with Purchasing
- Ensure robust quality standards through audits, inspections and defined quality assurance measures
- Manage supplier quality topics in projects, including prototypes, first samples and relocations
- Drive supplier-related complaint, corrective action and continuous improvement processes
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Tasks
- Responsibility for all investment, improvement, site, and transformation projects
- Establishment and further development of the local PMO in collaboration with plant management
- Management of the local project portfolio, including prioritization, pipeline management, and status reporting
- Global reporting on investments, improvement projects, and savings
- Implementation and maintenance of a standardized project management framework for all areas within the plant
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YOUR RESPONSIBILITIES
- Develop and consult EMEA markets to drive After Sales growth and profitability
- Strengthen and support distributor networks across the region
- Increase market penetration of service products through strategic initiatives
- Drive retail performance via targeted actions and continuous monitoring
- Collaborate closely with internal stakeholders and external partners
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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YOUR RESPONSIBILITIES
- Define and specify mechatronic system functions, integrating hydraulic, electrical, and software components
- Create functional requirements and technical specifications for control software development
- Validate and verify the implementation of mechatronic functions through testing and documentation
- Analyze existing system functionalities and drive continuous improvement and innovation
- Collaborate with cross-functional teams, Product Lines, and Centers of Excellence to align and standardize system architectures
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YOUR RESPONSIBILITIES
- Define and implement project management standards, tools, and governance models at PALFINGER Sales & Service
- Develop and continuously improve project management frameworks, processes, templates, and guidelines
- Act as PMO expert, providing guidance, coaching, and operational support to Project Managers and teams
- Design and deliver internal PM training sessions, workshops, and knowledge-sharing initiatives
- Drive PMO governance, performance tracking, and continuous improvement across projects and practices
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Fast Facts
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Knowledge: Software testing, industrial automation, test design, defect analysis, quality assurance, experience with Linux is a plus -
Location: Salzburg, Austria -
Level: Junior
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YOUR RESPONSIBILITIES
- Disciplinary leadership and development of team member
- Implementation of operations requirements within the framework of PALFINGER release cycles with your team in close coordination with the Process and Data Organization (PDO)
- Optimization of internal and cross-departmental processes and structures in collaboration with other departments and the Palfinger Process and Data Organization (PDO)
- Coordination and collaboration with external service providers including budget monitoring and governance
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YOUR RESPONSIBILITIES
- Design and maintain process and training documentation in accordance with BPMN 2.0 using Signavio, and conduct related process trainings
- Drive the continuous improvement, global rollout, and operational support of the Engineering Change Management process
- Define and implement requirement specifications for process optimizations
- Contribute to the development of the global process landscape and support process integrations and system implementations, including SAP and Teamcenter rollouts
- Manage and coordinate process optimization projects and maintain a global network of product line, regional, and local process experts in collaboration with internal and external partners.
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YOUR RESPONSIBILITIES
- Define and maintain security standards, architectures, and baselines for on-premise Active Directory, Entra ID, Microsoft 365, Purview and Azure environments, including privileged access and Zero Trust principles as well as Email and Communications Security
- Guide, steer, and supervise third-party service providers responsible for implementing and operating security configurations, ensuring alignment with internal policies and best practices
- Govern identity and access management, including privileged access management, conditional access, and continuous improvement of Zero Trust capabilities
- Support and coordinate security monitoring and incident investigations using Microsoft audit and logging tools, SIEM platforms, and endpoint detection solutions
- Collaborate with internal stakeholders and external partners to design secure network and cloud architectures, including firewall and secure access solutions, and ensure regulatory and policy compliance
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YOUR RESPONSIBILITIES
- Lead and develop the Analytics Data Platform team, shaping its architecture and roadmap within the Process and Data Management organization and fostering a culture of collaboration, ownership, and continuous improvement.
- Drive the design and scaling of our modern, cloud-based data platform on Snowflake - covering data ingestion, storage, transformation, and a governed semantic layer - and introduce cost-effective innovations such as real-time data processing.
- Establish platform standards for data modeling, data quality, security, and governance (e.g., role-based access control, data cataloging), ensuring the platform is reliable, performant, and cost-efficient.
- Oversee the day-to-day operation of the platform together with your team - monitoring reliability and performance, keeping an eye on cost, and continuously improving stability and automation.
- Partner with business stakeholders across the organization to align the platform with the overall strategy and enable self-service analytics and AI.
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In your career, let’s prove what’s possible.
- Define and execute global product support strategies aligned with business goals and product roadmaps
- Ensure readiness for product launches, including service capability, documentation, and training
- Drive standardization of support processes across regions to ensure consistent customer experience
- Lead support activities across the full product lifecycle: installation, ramp, high-volume manufacturing, upgrades, and end-of-life management
- Ensure procedures, best-known methods (BKMs), and documentation meet product performance and serviceability requirements
- Partner with product engineering to influence design improvements based on field feedback
- Own and drive resolution of complex, cross-functional technical issues impacting product performance, yield, or reliability
- Establish structured escalation processes and ensure timely closure of high-impact issues
- Lead root cause analysis and corrective action (RCCA) processes across global teams
- Act as the global escalation point for customer issues, ensuring clear communication and rapid response
- Partner with field service teams to improve installation quality, uptime, and service efficiency
- Monitor customer feedback and field performance data to identify systemic issues and improvement opportunities
- Work closely with product engineering, manufacturing, supply chain, and quality teams to drive product improvements
- Support new product introduction (NPI) by ensuring support readiness and smooth transition from development to production
- Align with supply chain and factory teams to resolve product-related shortages, defects, and performance gaps
- Define and track KPIs such as tool uptime, MTBF, field failure rates, response time, and customer satisfaction
- Analyze global product performance data to identify trends and drive proactive improvements
- Provide regular updates and insights to senior leadership
- Drive continuous improvement initiatives focused on reliability, serviceability, and cost reduction
- Implement structured methodologies (e.g., Lean, Six Sigma, DFx) to improve product and support processes
- Standardize troubleshooting methodologies and knowledge management systems across regions
- Lead and develop a global team of product support engineers and specialists
- Establish clear roles, responsibilities, and performance expectations
- Foster a culture of accountability, customer focus, and technical excellence
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In your career, let’s prove what’s possible.
- Perform incoming and outgoing goods inspections
- Analyze deviations in components and equipment and drive corrective actions
- Handle internal and external complaints (NCe, NCi)
- Manage quality-related documentation in line with established process landscapes
- Administer RMA processes (Return Material Authorization)
- Conduct internal and external audits
- Support component and equipment testing activities
- Monitor, maintain, and evaluate KPIs within the quality area
- Manage measurement equipment, including calibration processes
- Implement and sustain 5S standards within quality areas
- Deliver and support various training sessions
- Contribute to the development and optimization of process landscapes
- Drive continuous improvement initiatives within the work area
- Support supplier qualification and process approvals
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