YOUR RESPONSIBILITIES
- Own and continuously develop the global internal communication strategy in alignment with Corporate Communications, brand, and Reach Higher 2030+; define tone of voice, governance, standards, and processes
- Steer global editorial and topic planning, ensure clear narratives, messaging consistency, and language guidelines; simplify communication by focusing on strategic relevance and impactful storytelling
- Own and coordinate the global internal communication ecosystem, including the intranet and collaboration platforms, ensuring a well‑orchestrated push‑and‑pull communication model across global, regional, and local levels
- Lead internal communication for major initiatives, change, and crisis situations; empower leaders as communicators through clear guidance, tools, and formats in close collaboration with Corporate Communications and HR
- Act as a strategic partner to Management, HR, and regional hubs; lead and develop the global internal communication team, fostering a culture of performance, accountability, and innovation
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YOUR RESPONSIBILITIES
- You govern the global Service process landscape, ensuring quality, consistency, lifecycle management and documentation approvals
- You own the global Service change request backlog, coordinating cross‑process input, supporting prioritization and conducting structured impact evaluations (business value, profitability, Clean Core, scalability)
- You design and maintain cross‑system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards
- You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization
- You coordinate Service reporting requirements, ensure end‑to‑end process KPI definitions, and act as a governance and quality gate between business stakeholders, process experts and the data & analytics organization, driving effective communication and end‑user enablement
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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YOUR RESPONSIBILITIES
- Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
- Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
- Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
- Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
- Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)
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- Consult and support business processes with focus on SAP EWM, SAP MM (Purchasing), and SAP TM
- Design, document, implement/customize, and optimize logistics processes in alignment with the Process & Data Organization
- Participate in and contribute to specification workshops for new business requirements
- Coordinate and collaborate with external implementation partners, acting as an interface between PALFINGER and external teams
- Independently manage tasks such as leading work packages or (part) project leadership, including preparation and reporting of workshops and project meetings, as well as handling incidents in assigned modules
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Your Responsibilities:
- Act as a trusted sparring partner to senior leadership, providing consulting, coaching, and end to end HR lifecycle support.
- Drive change and organizational development initiatives, including org design, workshops, and transformation projects.
- Lead and support talent management processes such as succession planning, career development, and capability-building measures.
- Oversee HR controlling activities, including FTE planning, KPI based performance steering, and collaboration with Finance.
- Contribute to global HR projects (e.g., engagement surveys, job grading) and ensure effective cooperation with the works council.
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