In your career, let’s prove what’s possible.
- Support understanding of customer processes, applications, and use cases to inform internal product and technology execution
- Participate in PDR, NPI, and beta-site activities by contributing technical inputs, observations, and structured feedback
- Assist in translating customer requirements and issues into clear, actionable technical information for internal teams
- Contribute to learning loops by documenting gaps, issues, and improvement opportunities identified during execution
- Collaborate closely with Engineering, Product Management, Field Service, and other partners to support aligned execution
- Support customer-facing technical discussions under guidance, building confidence and credibility over time
- Develop technical breadth and application knowledge toward becoming an effective customer-facing SME
- Travel up to 10–15% annually to support local account teams and direct customer engagements
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Tasks
- Lead and continuously improve HR operations across DACH(I), including employee data administration, HRIS accuracy, hire‑to‑retire processes, payroll coordination, time & absence, travel expenses, and personnel documentation
- Manage and develop the regional People Operations team, driving operational excellence and continuous improvement
- Act as the primary operational interface for employees, works councils, and external partners; serve as escalation point for complex operational matters
- Drive HR process standardization, digitalization, and optimization, including ownership of SuccessFactors usage, HR reporting, and automation initiatives
- Ensure full compliance with local labor law, data protection, and governance requirements; lead operational works council interactions and negotiations
- Own the operational Talent Acquisition setup, including SuccessFactors Recruiting, recruiting workflows, onboarding, and standardized offboarding processes
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What can you expect?
- You will develop, operate and optimize the pan-European Sales Operations Business in a Group function (BMW and MINI).
- You will determine the best Sales Operations processes for Region Europe.
- You are responsible to constantly monitor performances and defined KPIs by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present relevant insights in the dedicated European Management Circles.
- You will steer the regular exchanges with the different involved stakeholders, like central and headquarter departments (e.g. ordering, stock management, volume planning, young used car management) and market-based functions (e.g. area manager) and national sales companies.
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region.
- You will identify new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
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In your career, let’s prove what’s possible.
- Perform incoming and outgoing goods inspections
- Analyze deviations in components and equipment and drive corrective actions
- Handle internal and external complaints (NCe, NCi)
- Manage quality-related documentation in line with established process landscapes
- Administer RMA processes (Return Material Authorization)
- Conduct internal and external audits
- Support component and equipment testing activities
- Monitor, maintain, and evaluate KPIs within the quality area
- Manage measurement equipment, including calibration processes
- Implement and sustain 5S standards within quality areas
- Deliver and support various training sessions
- Contribute to the development and optimization of process landscapes
- Drive continuous improvement initiatives within the work area
- Support supplier qualification and process approvals
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Tasks
- Implementation of the global compensation strategy including roll-out in the individual countries to support the local HR managers
- Execution of the general compensation processes: job evaluations, salary increases, workforce planning, bonus, etc.
- Performing of ongoing data & cost effect analysis on short- and long-term incentives as well as development proposals.
- Ensuring of compliance with legal requirements and industry standards.
- Coordinating with HR colleagues in different countries regarding compensation review process, data validation, process improvement, off-cycle requests, etc.
- Evaluation and improvement of current reward programs to make sure that those align with diversity, equity, and inclusion initiatives.
- Collaboration with HR colleagues and finance to develop and communicate compensation & benefits policies and programs to employees.
- Management of employee benefit programs such as health insurance, retirement plans, paid time off, and other where necessary.
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What can we expect?
- A degree in business administration, logistics or comparable fields of science with initial professional experience in the automotive industry in an operational stock management role (or comparable).
- Alternatively, you have completed your vocational training and have at least 5 years of professional experience in an operational stock management role (or comparable).
- Experience with the BMW Group ordering system IVS-R will be a plus.
- Familiarity with BMW Group Products and Processes and confidence to handle and communicate with various Interface partners, e.g. with specialist departments, central functions and 3rd party providers.
- The ability to accurately track inventory and run predefined reports.
- Good organizational and planning skills.
- Personal initiative and 100% reliability.
- Team spirit and intercultural skills.
- Fluent in business English
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Was erwartet Dich?
- Aktive Mitarbeit an der Optimierung und Weiterentwicklung unserer internationalen Finanzprozesse im Zuge des Direktvertriebs, um diese effizienter und effektiver zu gestalten.
- Neben der Prozessoptimierung umfassen die Aufgaben insbesondere die Qualitätssicherung in den Accountingprozessen wie Kontenabstimmungen, Mahnwesen, Intercompany-Abstimmungen und das interne Kontrollsystem.
- Du erstellst Dokumentationen der Finanzprozesse und bist Ansprechpartner für unseren externen Dienstleister.
- Du arbeitest eng mit unseren internationalen Prozesspartnern und Stakeholdern zusammen, um gemeinsam innovative Lösungen zu finden.
- Analyse unserer Finanzsysteme und -anwendungen und Aufzeigen von Optimierungsmöglichkeiten in enger Abstimmung mit der IT.
- Erstellung von Berichten und Präsentationen für das Management, um über Fortschritte und Ergebnisse zu informieren.
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What awaits you?
- You support the Central- and Southeastern European markets within the Voice of Customer (VoC) area to ensure a homogeneous landscape to offer premium customer experience.
- You support the Rollout of new Customer Experience & VoC oriented projects.
- You analyze existing VoC processes / surveys and provide suggestions for improvements.
- You track and process ongoing system problems and requirements within Qualtrics (VoC tool) environment.
- The maintenance of established online platforms (i.e. FAQ Pages) is in your scope of responsibility incl. steering and aligning with 12 markets.
- You are responsible for user management topics/account creations of above mentioned tools.
- You support the KPI tracking by conducing weekly reports.
- You design training documents, presentations and conduct trainings for market and team members.
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Vollzeit
Salzburg, Sankt Johann im Pongau
13.05.2026
Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You take on the central role in our international IT projects and are the professional and technical contact person for our operations control software.
- As a process/domain expert, you will advise our customers and play a leading role in the planning, coordination and implementation of our software technologies.
- Together with our users, you determine their requirements for our software. In addition to analysing and documenting customer needs, you will act as an interface to our software development teams.
- In the course of software upgrades, you will accompany our customers during the rollout of new features and support them in the implementation of updates.
- Through continuous exchange, you will be familiar with customer needs and proactively address development potential.
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- Du überwachst und validierst Transaktionen, identifizierst falsche Buchungen und gewährleistest die Einhaltung unserer internationalen Finanzprozesse für den Direktvertrieb.
- Du optimierst und sicherst die Qualität in unseren Accounting-Prozessen, einschließlich Kontenabstimmungen, Mahnwesen und internen Kontrollsystemen.
- Als kompetente/r Prozesspartner:in fungierst du für Fachstellen und Abteilungen in allen Rechnungswesen-Angelegenheiten.
- Du förderst den Wissensaustausch im Team, bearbeitest Eskalationen und bist der fachliche Ansprechpartner für Wirtschaftsprüfer und Revisionsberichte.
- Du erstellst, stimmst ab und präsentierst Entscheidungsvorlagen in internen Gremien.
- Du bist verantwortlich für die Freigabe von Abgrenzungen und Korrekturen.
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