YOUR RESPONSIBILITIES
- Oversee after-sales projects from initiation through to successful handover
- Serve as primary point of contact for technical and contractual topics
- Ensure compliance with agreements and manage related documentation
- Support NCR processes and coordinate with service branches for project execution
- Maintain and update project data using internal tools (e.g., PALdesk)
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Was erwartet Dich?
- Du unterstützt das Team im Bereich der Händlernetzentwicklung mit der Einführung der neuen Designwelt „Retail.Next“ im Handelsbetrieb, sowie der Implementierung innovativer Kundenprozesse.
- Du unterstützt das Team bei der Transformation der physischen und digitalen Customer Journey im Zuge der Implemtierung digitaler Tools am Point of Sales.
- Dabei bist Du im direkten Austausch mit unseren verschiedenen Ansprechpartnern in den 12 Märkten sowie mit externen BMW-Partnern (Architekten, Projekt Management Agenturen, etc.)
- Du unterstützt laufende Projekte wie zum Beispiel: Mystery Shopping, internal eSign Tool Implementierung, etc.
- Du bist Ansprechpartner für ad-hoc Analysen und Auswertungen (z.B. Management-Reportings undTrackings, wie auch Projektpräsentationen, etc.).
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What can you expect?
- You will develop, operate and optimize the pan-European Sales Operations Business in a Group function (BMW and MINI).
- You will determine the best Sales Operations processes for Region Europe.
- You are responsible to constantly monitor performances and defined KPIs by utilizing dashboards and AI to analyze data, ensuring operational excellence, informed decision-making and continuous improvement in close collaboration with the BI network and the team.
- You will prepare and present relevant insights in the dedicated European Management Circles.
- You will steer the regular exchanges with the different involved stakeholders, like central and headquarter departments (e.g. ordering, stock management, volume planning, young used car management) and market-based functions (e.g. area manager) and national sales companies.
- You will contribute to the adoption of highly automated processes to guarantee mass capability for the whole European Region.
- You will identify new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner.
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YOUR RESPONSIBILITIES
- Define and own global product marketing and positioning strategies across the entire product lifecycle to drive sustainable business growth
- Lead and shape go-to-market strategies in close collaboration with Product Management, Sales, and Regional Marketing, ensuring alignment, strategic clarity, and global consistency
- Drive global product launches for complex products and services, managing timing, narrative, and readiness, with structured handovers to regional teams
- Develop product positioning and messaging frameworks that translate technical features into customer-relevant benefits and clear competitive differentiation
- Act as a strategic partner and project leader, collaborating across Product Management, Sales, and Service to align perspectives, manage cross-functional initiatives, and deliver against objectives, timelines, and budgets
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What awaits you?
- You support the BMW Motorrad team in their daily tasks (campaign planning & reporting, Marketing & Sales Funnel steering especially through preparation of presentations and analytics, digital and offline Marketing, Customer Support reporting, workshop capacity analyses, dealer communication) together with nine Markets of the Region Central and Southeastern Europe.
- Active support and participation in Marketing activities for product launches and all related life cycle measures which cover the whole BMW Motorrad Marketing mix as well as Customer Support topics (order trade fair, training preparation).
- You are in contact with external partners (creative, media, event, training agencies) and create interfaces to internal counterparts (Sales, Dealer Development, Purchasing, Finance and others).
- Responsibility for own BMW Motorrad projects which you align with your team members and our local offices in the nine markets.
- You prepare presentations for the Head of BMW Motorrad Department and affiliates.
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What can we expect?
- A degree in business administration, logistics or comparable fields of science with initial professional experience in the automotive industry in an operational stock management role (or comparable).
- Alternatively, you have completed your vocational training and have at least 5 years of professional experience in an operational stock management role (or comparable).
- Experience with the BMW Group ordering system IVS-R will be a plus.
- Familiarity with BMW Group Products and Processes and confidence to handle and communicate with various Interface partners, e.g. with specialist departments, central functions and 3rd party providers.
- The ability to accurately track inventory and run predefined reports.
- Good organizational and planning skills.
- Personal initiative and 100% reliability.
- Team spirit and intercultural skills.
- Fluent in business English
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