3 Aerial Work Platforms Jobs in Salzburg
YOUR RESPONSIBILITIES
- Monitor and analyse competitive products, performance, and capabilities. Communicate insights to the product development team and define countermeasures against competitive positions
- Collect and interpret the voice of the customer (VOC) and stakeholder requirements in a solution-neutral form. Support evaluation of regulatory requirements, norms, and standards. Review stakeholder requirement documents and assess scope changes during development
- Provide feedback on technical feasibility, risks, and opportunities for product portfolio planning. Support the process of maximising value proposition for individual products and the overall portfolio. Communicate product plans and strategy to ensure alignment across stakeholders
- Assist in developing business opportunity proposals and business cases during early PDP phases. Act as an interface between product development and business functions to ensure feasibility and risk assessment
- Assemble information for gate reviews and provide critical analysis for decision-making. Evaluate and communicate impacts of scope changes on technical concepts, costs, and risks
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YOUR RESPONSIBILITIES
- Perform quality control and certification of supplier products, ensuring compliance with technical requirements and support supplier audits and development activities by Global Supplier Quality Management.
- Define, monitor, and report KPIs related to supplier quality performance, driving corrective and preventive actions for continuous improvement.
- Foster strong supplier relationships, supporting joint improvement initiatives, including root cause analysis and structured problem-solving.
- Contribute to the optimization and harmonization of QM standards across the organization
- Engage in optimization and transformation projects that will drive growth and efficiency
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WAS DICH ERWARTET
- Bereitstellung von technischem Support und Beratung für Händler und Servicepartner (hauptsächlich in der EMEA-Region)
- Mitarbeit bei der Bearbeitung von Garantieansprüchen, einschließlich der Verwaltung komplexer Fälle und Entscheidungen
- Identifizierung und Analyse von wiederkehrenden technischen Problemen und Entwicklung von Verbesserungsmaßnahmen
- Enge Zusammenarbeit mit internen Teams zur Optimierung von Serviceprozessen und zur Gewährleistung einer kontinuierlichen Verbesserung
- Durchführung von Vor-Ort-Besuchen bei Händlern und Kunden, um praktische Unterstützung zu leisten
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