3 Aftersales Business Development Jobs in Salzburg
Your responsibilities
- Develop and guide the team to challenge partners’ parts businesses through market analysis, identifying revenue potential, and using KPIs to drive growth and continuous improvement
- Lead and coach the Aftersales Business Development team by setting objectives, prioritizing projects, and fostering collaboration across departments.
- Collaborate with the Global Aftersales Leadership team to co-develop and support the implementation of strategic initiatives
- Oversee the rollout of service products and tools globally, ensuring market readiness through collaboration with product development and regional teams
- Build a strong global network of sales ambassadors within the PALFINGER Sales & Service Network to enhance sales of spare parts, Aftersales products, and services
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Your responsibilities
- Further development and evaluation of the PALFINGER Partner Standards Program (guidelines, bonus systems, etc.) in close collaboration with Sales, Aftersales, etc.
- Preparation, creation, and follow-up of key performance indicators and reports for sales, installation, and service partners, with a strong focus on partner performance
- Definition of sales, installation, and service partner management processes (scouting, screening, onboarding, development)
- Leading and contributing of strategic and global Network Development projects
- Supporting the further development of essential online tools and platforms
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Your responsibilities
- Lead and manage the Service deliverables of Palfinger's product developments across all product lines, ensuring alignment with with product development and customer project processes.
- Establish and drive a strong PMO structure to enhance transparency, efficiency, and project success in service-related initiatives.
- Support Product Managers in improving products, integrating customer feedback, and developing new service features.
- Oversee global rollout of service products and tools, ensuring market readiness through collaboration with regional teams.
- Build a global Market Manager Network (Sales Ambassadors) within PALFINGERs Sales&Service Organization to strenghten After Sales Products and support their rollout proces.
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